Company lists · Data refreshed September 2026

Top 25 Customer service solution providers based in Australia

Name: Customer service solution providers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 144 companies tracked

RevenueBase identified 144 customer service solution providers headquartered in Australia as of September 2026 and tracks 1,946 professional contacts across them, including 446 with verified work emails. Melbourne is the largest hub.

This list covers customer service solution providers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

144Companies

1,946Contacts tracked

446Verified emails

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The 25 largest customer service solution providers based in Australia

Ranked by team size

Top 25 of 144 customer service solution providers based in Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service solution providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Aegis Services Australia	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	10001+	328 contacts →
	Indirect evidence “Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.” Source: RevenueBase Database · checked Sep 19, 2026
2	Acquire BPO	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	5,001-10,000	107 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 19, 2026
3	BYTE	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	51-200	100 contacts →
	Partial evidence “At Byte, we modernise and innovate the way people work and collaborate, both internally and with their customers, to empower people to drive organisations into the future.” Source: RevenueBase Database · checked Sep 19, 2026
4	INVIA	Strong evidence	Macquarie Park, AustraliaHQ checked Sep 19, 2026	51-200	92 contacts →
	Strong evidence “Telcos trust Invia for smart solutions that deliver a better experience for their Enterprise, Government and Business customers.” Source: RevenueBase Database · checked Sep 19, 2026
5	Premier Contact Point PTY LTD	Strong evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	86 contacts →
	Strong evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 19, 2026
6	QSL Asia Pacific And Quantum Service & Logistics PTY LTD	Partial evidence	Silverwater, AustraliaHQ checked Sep 19, 2026	501-1,000	61 contacts →
	Partial evidence “Quantum Service and Logistics (QSL) is an Australian owned private company and we provide after sales services to the electronics companies and their customers, within the Asia…” Source: RevenueBase Database · checked Sep 19, 2026
7	4mile	Partial evidence	Sydney, AustraliaHQ checked Sep 19, 2026	201-500	49 contacts →
	Partial evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 19, 2026
8	Chameleon Customer Contact	Partial evidence	North Melbourne, AustraliaHQ checked Sep 19, 2026	1,001-5,000	48 contacts →
	Partial evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 19, 2026
9	Customer Driven Solutions	Partial evidence	Cremorne, AustraliaHQ checked Sep 19, 2026	51-200	44 contacts →
	Partial evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 19, 2026
10	KYTEC	Indirect evidence	South Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	36 contacts →
	Indirect evidence “Kytec is a leading Australian systems integrator and managed service provider helping organisations turn technology into a driver of business growth.” Source: RevenueBase Database · checked Sep 19, 2026
11	The Itsmy Group	Strong evidence	AustraliaHQ checked Sep 19, 2026	51-200	36 contacts →
	Strong evidence “Welcome to The ItsMy Group – we provide SAAS and customer experience solutions across the insurance and financial services sector.” Source: RevenueBase Database · checked Sep 19, 2026
12	Forrest Contact	Partial evidence	St Leonards, AustraliaHQ checked Sep 19, 2026	51-200	33 contacts →
	Partial evidence “If your sales pipeline needs filling, your customer base needs protecting or your team simply doesn't have the capacity to handle every conversation - that's where Forrest Contact…” Source: RevenueBase Database · checked Sep 19, 2026
13	Bluelink International Australia	Strong evidence	Sydney, AustraliaHQ checked Sep 19, 2026	51-200	30 contacts →
	Strong evidence “Elevate Your Brand with BlueLink’s Premier Customer Relationship Solutions Founded in 1992 as a subsidiary of Air France, BlueLink excels in crafting exceptional customer…” Source: RevenueBase Database · checked Sep 19, 2026
14	Switch	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	51-200	26 contacts →
	Indirect evidence “Switch isn't just any telco.” Source: RevenueBase Database · checked Sep 19, 2026
15	Globalsync	Indirect evidence	Derrimut, AustraliaHQ checked Sep 19, 2026	51-200	26 contacts →
	Indirect evidence “Globalsync is a leading ISO certified Business Process Outsourcing service provider that caters to businesses around the world.” Source: RevenueBase Database · checked Sep 19, 2026
16	Nova Team Solutions	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	24 contacts →
	Indirect evidence “We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.” Source: RevenueBase Database · checked Sep 19, 2026
17	Contact 121 PTY LTD	Partial evidence	Adelaide, AustraliaHQ checked Sep 19, 2026	1-10	22 contacts →
	Partial evidence “Contact 121 is a dynamic provider of flexible, affordable full-service, multi-media contact and business process outsourcing (BPO) solutions.” Source: RevenueBase Database · checked Sep 19, 2026
18	Motorone CX	Partial evidence	Mulgrave, AustraliaHQ checked Sep 19, 2026	51-200	18 contacts →
	Partial evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 19, 2026
19	Lake Corporation PTY LTD	Partial evidence	Chatswood, AustraliaHQ checked Sep 19, 2026	11-50	13 contacts →
	Partial evidence “Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.” Source: RevenueBase Database · checked Sep 19, 2026
20	Contacx	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	12 contacts →
	Partial evidence “We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…” Source: RevenueBase Database · checked Sep 19, 2026
21	CTI Solutions	Strong evidence	Glebe, AustraliaHQ checked Sep 19, 2026	11-50	12 contacts →
	Strong evidence “Our mission is to provide our customers with a competitive advantage by delivering best in class cloud and cloud services; to provide solutions that are underpinned by globally…” Source: RevenueBase Database · checked Sep 19, 2026
22	Keytech	Indirect evidence	Toowong, AustraliaHQ checked Sep 19, 2026	11-50	11 contacts →
	Indirect evidence “Key tech has all your small business needs covered.” Source: RevenueBase Database · checked Sep 19, 2026
23	Bizcomm PTY LTD	Strong evidence	Wetherill Park, AustraliaHQ checked Sep 19, 2026	1-10	11 contacts →
	Strong evidence “The Bizcomm Team provides technical solutions to support Telstra Corporate and Business customers with mobiles, cloud services, IP telephony and complex data requirements.” Source: RevenueBase Database · checked Sep 19, 2026
24	Positive Life Group	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	11 contacts →
	Indirect evidence “Positive Life Group is your trusted partner in lead generation and sales.” Source: RevenueBase Database · checked Sep 19, 2026
25	Figure8 Technology Services	Strong evidence	Dandenong South, AustraliaHQ checked Sep 19, 2026	11-50	11 contacts →
	Strong evidence “Established in 2013, Figure8 is an innovative technology services company specialising in delivery of fully customised, scalable and cost effective service solutions for…” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service solution providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service solution providers.
Partial evidence: Its own public description names part of customer service solution providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service solution providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 144 customer service solution providers based in Australia

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Customer service solution providers based in Australia at a glance

As of Sep 19, 2026

22.9%Verified-email coverage

13.5Average contacts per company

11-50Median size (employees)

20.1%Largest-city concentration · Melbourne

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 144 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service solution providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer service solution providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service solution providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service solution providers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 446 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service solution providers by metro

Customer service solution providers in Melbourne29

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service solution providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service solution providers are there based in Australia?

RevenueBase identified 144 customer service solution providers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Aegis Services Australia, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer service solution providers?

Melbourne leads with 29 headquartered companies, followed by Sydney (24) and Brisbane (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 446 verified decision-maker contacts tracked across these 144 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.