Company lists · Data refreshed September 2026

Top 25 Customer service platform companies based in Germany

RevenueBase identified 88 company matches for customer service platform companies associated with Germany as of September 2026 and tracks 1,863 professional contacts across them, including 625 with verified work emails. Berlin is the largest hub.

This list covers company matches for customer service platform companies associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
88Companies
1,863Contacts tracked
625Verified emails
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The 25 largest customer service platform companies based in Germany

Ranked by team size
Top 25 of 88 company matches for customer service platform companies based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchGelsenkirchen, GermanyHQ recorded Sep 28, 20261,001-5,000237 contacts →

Exact match

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchMunich, GermanyHQ recorded Sep 28, 202651-200150 contacts →

Exact match

“Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchMünster, GermanyHQ recorded Sep 28, 2026201-500120 contacts →

Exact match

“DSaF - Ihre Experten für digitalen Kundenservice.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchHamburg, GermanyHQ recorded Sep 28, 2026201-500112 contacts →

Exact match

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchVallendar, GermanyHQ recorded Sep 28, 2026501-1,00077 contacts →

Exact match

“Globl.Contact ist der erste und einzige 100% digitale Customer Service Partner.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchMönchengladbach, GermanyHQ recorded Sep 28, 2026501-1,00076 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchBerlin, GermanyHQ recorded Sep 28, 2026201-50073 contacts →

Exact match

“ja-dialog – Wir sind dein Kundenservice.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchHamburg, GermanyHQ recorded Sep 28, 202651-20070 contacts →

Exact match

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20059 contacts →

Exact match

“Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSaarbrücken, GermanyHQ recorded Sep 28, 202651-20045 contacts →

Exact match

“Kundenkommunikation einfach gemacht.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchMainz, GermanyHQ recorded Sep 28, 202651-20045 contacts →

Exact match

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchFrankfurt, GermanyHQ recorded Sep 28, 202651-20036 contacts →

Exact match

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchBerlin, GermanyHQ recorded Sep 28, 202611-5035 contacts →

Exact match

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchFrankfurt, GermanyHQ recorded Sep 28, 202611-5019 contacts →

Exact match

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchMannheim, GermanyHQ recorded Sep 28, 2026201-50019 contacts →

Exact match

“HEAR THE SMILE IN OUR VOICE At LUATEL, we don’t just deliver customer support, we create meaningful customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBerlin, GermanyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchStuttgart, GermanyHQ recorded Sep 28, 202651-20014 contacts →

Exact match

“Kundenservice, der überzeugt – dafür steht die EUA.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchNuremberg, GermanyHQ recorded Sep 28, 20261-1013 contacts →

Exact match

“Since 2012, Flexperto has played a central role in the digital customer communication of numerous leading enterprises, including major insurance and financial service providers as…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20012 contacts →

Exact match

“Seit mehr als 20 Jahren übernehmen wir rund um die Uhr – an 365 Tagen im Jahr – Geschäftsprozesse im Kundenservice, technischen Support, in der Fernwartung sowie in der Notdienst-…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20011 contacts →

Exact match

“Make messaging your #1 CRM channel to build lifelong customer relationships.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchHamburg, GermanyHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“Die optimise-it GmbH aus dem Hamburger Süden bietet seit über 10 Jahren innovative Online-Lösungen für High-Traffic Websites und Großunternehmen an.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchHeilbronn, GermanyHQ recorded Sep 28, 2026201-5009 contacts →

Exact match

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchDortmund, GermanyHQ recorded Sep 28, 202651-2009 contacts →

Exact match

“Seit über 20 Jahren sind wir Ihr Partner für Call- und ServiceCenter Dienstleistungen!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchBerlin, GermanyHQ recorded Sep 28, 20261-108 contacts →

Exact match

“We are logen.ai, an up-and-coming start-up specialising in the development of innovative customer service solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchKölln-reisiek, GermanyHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Was macht eigentlich CallOne?”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 88 customer service platform companies based in Germany

See the full list, filter by size, metro and specialty, and access 625 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service platform companies based in Germany at a glance

As of Sep 28, 2026
33.5%Verified-email coverage
21.2Average contacts per company
11-50Median size (employees)
19.3%Largest-city concentration · Berlin
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
23
11-50
26
51-200
20
201-500
11
501-1,000
4
1,001-5,000
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 88 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer service platform companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 625 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service platform companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service platform companies are there based in Germany?

RevenueBase identified 88 company matches for customer service platform companies associated with Germany as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Amevida SE tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service platform companies?

Berlin leads with 17 company records, followed by Hamburg (8) and Munich (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 625 professional contacts with verified work emails tracked across these 88 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.