Company lists · Data refreshed September 2026

Top 25 Customer service outsourcing firms based in London, United Kingdom

RevenueBase identified 188 company matches for customer service outsourcing firms associated with London, United Kingdom as of September 2026 and tracks 23,813 professional contacts across them, including 5,059 with verified work emails. Across the United Kingdom, London is the largest hub for this category.

This list covers company matches for customer service outsourcing firms associated with London, United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
188Companies
23,813Contacts tracked
5,059Verified emails
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The 25 largest customer service outsourcing firms based in London, United Kingdom

Ranked by team size
Top 25 of 188 company matches for customer service outsourcing firms based in London, United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 28, 202610001+20,824 contacts →

Exact match

“Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-200569 contacts →

Exact match

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchLondon, United KingdomHQ recorded Sep 28, 2026201-500311 contacts →

Exact match

“GI Outsourcing is a UK-based accountants outsourcing firm.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-200144 contacts →

Exact match

“Convergys is a world-class customer management firm made up of employees working in more than 150 service centers and 31 countries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchLondon, United KingdomHQ recorded Sep 28, 2026201-50098 contacts →

Exact match

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20090 contacts →

Exact match

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchLondon, United KingdomHQ recorded Sep 28, 2026201-50070 contacts →

Exact match

“We are a 400 member strong, specialist business process outsourcing (BPO) provider that caters to the diverse and complex information processing needs of todays corporation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20066 contacts →

Exact match

“QORMOTHO is a global outsourcing company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20062 contacts →

Exact match

“Support Adventure is an outsourcing company that specializes in customer service and support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 28, 20261,001-5,00059 contacts →

Exact match

“CallCare is your outsourced contact centre and customer service partner.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20048 contacts →

Exact match

“At Fly Pie, sales outsourcing isn’t a “done-for-you” service, it’s a growth engine we build with you.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20046 contacts →

Exact match

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5043 contacts →

Exact match

“Excevo is proud to offer world class, out-sourced customer service for brands across the globe.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20041 contacts →

Exact match

“Welcome to Factotum-your secret weapon for streamlined business success!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5040 contacts →

Exact match

“Kingdom Vision is a medium to take your business from good to great.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5028 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20016 contacts →

Exact match

“Kimon Services provides high-quality outsourced staff across various industries and disciplines, including customer service, data entry, call centres, marketing and sales support…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20015 contacts →

Exact match

“Causeway Connect is a multi-disciplinary remote-staffing firm for the modern fast-growth business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Customer service has never been more important.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchLondon, United KingdomHQ recorded Sep 28, 20261-1014 contacts →

Exact match

“We are an outsourcing agency specializing in sales, marketing, and customer support.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchLondon, United KingdomHQ recorded Sep 28, 2026n/a13 contacts →

Exact match

“Capita is the UK's leading FTSE100 outsourcing company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5013 contacts →

Exact match

“AT FRILLSOFT, WE STRIVE FOR EXCELLENCE.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5012 contacts →

Exact match

“We bring our extensive industry experience to the hum-drum of finance, HR, operations, marketing and compliance so that you can focus on delivering the fun to your customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchLondon, United KingdomHQ recorded Sep 28, 202651-20011 contacts →

Exact match

“We increase sales leads by 50% and achieve 99% customer satisfaction with our UK- and US-based team.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchLondon, United KingdomHQ recorded Sep 28, 202611-5010 contacts →

Exact match

“Transaction Focus is a leading Global outsourced sales and marketing company with headquarters in the United Kingdom with connections and associates based in China,the USA…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 188 customer service outsourcing firms based in London, United Kingdom

See the full list, filter by size, metro and specialty, and access 5,059 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service outsourcing firms based in London, United Kingdom at a glance

As of Sep 28, 2026
21.2%Verified-email coverage
126.7Average contacts per company
11-50Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
67
11-50
67
51-200
37
201-500
11
501-1,000
1
1,001-5,000
2
5,001-10,000
1
10001+
2

Email recency for this list is measured across the whole United Kingdom list rather than for London, so it is reported there. Company counts and contact totals on this page are exact for London, over 188 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with London, United Kingdom whose business descriptions match “customer service outsourcing firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,059 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service outsourcing firms by metro in the United Kingdom

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service outsourcing firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service outsourcing firms are there based in London, United Kingdom?

RevenueBase identified 188 company matches for customer service outsourcing firms associated with London, United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Capita tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United Kingdom has the most customer service outsourcing firms?

London leads the United Kingdom with 188 company records, followed by Manchester (29) and Birmingham (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,059 professional contacts with verified work emails tracked across these 188 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.