Company lists · Data refreshed September 2026

Top 24 Customer service outsourcing firms based in Paris, France

Name: Customer service outsourcing firms based in Paris, France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 67 companies tracked

RevenueBase identified 67 customer service outsourcing firms headquartered in Paris, France as of September 2026 and tracks 7,241 professional contacts across them, including 994 with verified work emails. Across France, Paris is the largest hub for this category.

This list covers customer service outsourcing firms headquartered in Paris, France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

67Companies

7,241Contacts tracked

994Verified emails

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The 24 largest customer service outsourcing firms based in Paris, France

Ranked by team size

Top 24 of 67 customer service outsourcing firms based in Paris, France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Armatis	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	5,001-10,000	3,545 contacts →
	Strong evidence “For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.” Source: RevenueBase Database · checked Sep 28, 2026
2	Adecco Outsourcing	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	887 contacts →
	Partial evidence “Adecco Outsourcing propose aux entreprises des solutions d’externalisation dédiées à l’Accueil en entreprise, à l’Evènementiel, au Marketing terrain et aux activités de production…” Source: RevenueBase Database · checked Sep 28, 2026
3	Vivetic	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	737 contacts →
	Indirect evidence “Acteur historique de l’externalisation de la Relation Client, du Back-Office (BPO) et des Services Numériques & Informatiques, implanté en France et dans l’Océan Indien, à…” Source: RevenueBase Database · checked Sep 28, 2026
4	Tersea	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	395 contacts →
	Indirect evidence “Tersea est le premier opérateur de centre de contact qui propose une solution originale et innovante et qui met tout son savoir faire à disposition de ses clients.” Source: RevenueBase Database · checked Sep 28, 2026
5	Onepilot	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	328 contacts →
	Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 28, 2026
6	Adkontact	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	224 contacts →
	Partial evidence “Adkontact is a Customer Care Solutions provider company which was established in October 2009 as a direct response to a strongly recognized need for the provision of world class…” Source: RevenueBase Database · checked Sep 28, 2026
7	Umanlink Group	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	193 contacts →
	Indirect evidence “Umanlink Group, est un centre de services international qui accompagne les entreprises de toutes tailles dans l’externalisation de leurs projets, en proposant des solutions CX et…” Source: RevenueBase Database · checked Sep 28, 2026
8	SQWAD	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	113 contacts →
	Strong evidence “Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.” Source: RevenueBase Database · checked Sep 28, 2026
9	Yourbo	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	74 contacts →
	Indirect evidence “YourBO is a company specializing in outsourced management Back-Office since 2012.” Source: RevenueBase Database · checked Sep 28, 2026
10	Groupe Vipp	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1,001-5,000	54 contacts →
	Indirect evidence “Le Groupe VIPP propose des prestations de relation client et BPO au meilleur rapport qualité prix via ses implantations en Afrique subsaharienne et ses 3 collaborateurs.” Source: RevenueBase Database · checked Sep 28, 2026
11	CYWYC	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	45 contacts →
	Indirect evidence “Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.” Source: RevenueBase Database · checked Sep 28, 2026
12	Agaphone	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	32 contacts →
	Indirect evidence “En 1985, Valentine Lambert s’inspire du concept d’Answering Service aux États-Unis avec l’ambition de le développer en France elle crée alors Agaphone, le premier accueil…” Source: RevenueBase Database · checked Sep 28, 2026
13	Techsell	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	201-500	31 contacts →
	Partial evidence “TechSell, a subsidiary of GLOBE Groupe, expert in commercial outsourcing in France, aims to help brands sell better by deploying three main services since 2006: Sales Forces B2B &…” Source: RevenueBase Database · checked Sep 28, 2026
14	GR Welcome Services	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	23 contacts →
	Indirect evidence “Accueil externalisé en entreprise, standard téléphonique, hôtes & hôtesses d'accueil, room service.” Source: RevenueBase Database · checked Sep 28, 2026
15	VONEO	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	23 contacts →
	Indirect evidence “Spécialiste de la relation client omni-canal, notre ambition est de générer pour nos clients des opportunités commerciales qualifiées.” Source: RevenueBase Database · checked Sep 28, 2026
16	Wecall	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	16 contacts →
	Partial evidence “Wecall offers call center services in various sectors of activity- e-commerce customer service - medical telesecretarial services - incoming/outgoing calls & back office for the…” Source: RevenueBase Database · checked Sep 28, 2026
17	Exodial	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	12 contacts →
	Indirect evidence “Le groupe Exodial dispose d'une longue expérience dans le développement, l'innovation et la gestion de services comme l'externalisation à destination des professionnels de santé…” Source: RevenueBase Database · checked Sep 28, 2026
18	123 Soleil	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	12 contacts →
	Indirect evidence “Nous externalisons tous types de collaborateurs du moment que le télétravail vous convient - Comptabilité (avec un cabinet membre de l'ordre)-marketing - vendeur - codeur - ADV -…” Source: RevenueBase Database · checked Sep 28, 2026
19	achille.ai	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	11 contacts →
	Partial evidence “We’ve created a new category between helpdesks and BPOs to provide flexible, bespoke customer care services powered by AI.” Source: RevenueBase Database · checked Sep 28, 2026
20	Factory Digitale	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	11 contacts →
	Indirect evidence “Factory Digitale prend en charge vos processus BPO, gère vos campagnes entrantes et sortantes pour vous permettre de vous concentrer sur votre cœur de métier.” Source: RevenueBase Database · checked Sep 28, 2026
21	Omycare	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	8 contacts →
	Indirect evidence “Chez OmyCare, nous sommes passionnés par la satisfaction de vos clients.” Source: RevenueBase Database · checked Sep 28, 2026
22	ICE	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	6 contacts →
	Indirect evidence “Votre partenaire pour une externalisation exceptionnelle!” Source: RevenueBase Database · checked Sep 28, 2026
23	Phidelys Consulting	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	6 contacts →
	Partial evidence “With 200 consultants Phidelys is the new challenger of outsourcing!” Source: RevenueBase Database · checked Sep 28, 2026
24	Obvious Solution	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	5 contacts →
	Indirect evidence “Dans le contexte économique actuel et le monde agile dans lequel nous vivons, de nombreuses structures ont besoin d’externaliser pour réduire leurs coûts et assurer leur…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service outsourcing firms.
Partial evidence: Its own public description names part of customer service outsourcing firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service outsourcing firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 24 of 67 customer service outsourcing firms based in Paris, France

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Customer service outsourcing firms based in Paris, France at a glance

As of Sep 28, 2026

13.7%Verified-email coverage

108.1Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured across the whole France list rather than for Paris, so it is reported there. Company counts and contact totals on this page are exact for Paris, over 67 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Paris, France whose own description of what they do matches “customer service outsourcing firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service outsourcing firms, and records with no verified work email. Companies headquartered outside Paris are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 994 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing firms are there based in Paris, France?

RevenueBase identified 67 customer service outsourcing firms headquartered in Paris, France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Armatis, headquartered in Paris, tops this list with the largest team on record.

Which city in France has the most customer service outsourcing firms?

Paris leads France with 67 headquartered companies, followed by Lyon (6) and Marseille (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 994 verified decision-maker contacts tracked across these 67 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.