Company lists · Data refreshed September 2026
Top 18 Customer service outsourcing agencies based in New York, United States
RevenueBase identified 86 customer service outsourcing agencies headquartered in New York, United States as of September 2026 and tracks 3,375 professional contacts across them, including 257 with verified work emails. New York is the largest hub.
This list covers customer service outsourcing agencies headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 18 largest customer service outsourcing agencies based in New York, United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 860 contacts → | ||||
Strong evidence “Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 173 contacts → | ||||
Indirect evidence “Calls Experts is a global contact center solution provider.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 171 contacts → | ||||
Indirect evidence “Zero Variance by Ubiquity is a leader in Contact Center Solutions, specializing in BPOaaS, AI Technology, CX Services, Business Intelligence, Data Analytics, and QA Professional…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 154 contacts → | ||||
Partial evidence “ResolvedCX provides customer support solutions for businesses of all sizes.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 110 contacts → | ||||
Partial evidence “Zenov BPO delivers specialized business process outsourcing solutions for companies in logistics, trucking, real estate, plumbing, insurance, and other service-driven industries.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 58 contacts → | ||||
Indirect evidence “We take the complication out of any business.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 53 contacts → | ||||
Partial evidence “Affinity Steps is an outsourcing company, designed to provide business solutions like Data Management, Recruitment Process Outsourcing, Virtual Assistant Service, and Data…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 40 contacts → | ||||
Partial evidence “Headway BPO Solutions/Headway BPO of America is an international service provider that offers a diverse range of outsourcing, technology, and consulting services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 29 contacts → | ||||
Indirect evidence “With over 30 years of contact center experience, the team has worked in all facets of the contact center world, from being on the front line as representatives to executive roles…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 19 contacts → | ||||
Strong evidence “An outsourcing partner who understands the flexibility and speed that you need to support your customers in this age of rapid change.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 18 contacts → | ||||
Partial evidence “Sovereign Services modernizes Business Process Outsourcing and makes everything secure, adaptable, and coordinated for its clients.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 17 contacts → | ||||
Partial evidence “ThriveSource is your go-to outsourcing solution designed to enhance your business's efficiency and success.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 16 contacts → | ||||
Partial evidence “We specialize in business process outsourcing/nearshoring services tailored for brands operating within the new economies sector, with a focus on leveraging both the latest…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 10 contacts → | ||||
Indirect evidence “Syncogic is a young, dynamic and unique concept resulting from the fusion of two words "Synchronization" and "Logic".” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 9 contacts → | ||||
Partial evidence “Experience top-tier customer service with our call center business.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 6 contacts → | ||||
Partial evidence “Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2 contacts → | ||||
Partial evidence “On-Shore, cloud based BPO with 100% remote workforce that offers lead generation, sales, win-back, retention, customer service & tech support for small, medium & large enterprises.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2 contacts → | ||||
Partial evidence “Our mission is to exceed expectations by providing top tier customer service while bringing meaningful value to businesses and companies all over the world.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service outsourcing agencies.
- Partial evidence
- Its own public description names part of customer service outsourcing agencies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service outsourcing agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 18 of 86 customer service outsourcing agencies based in New York, United States
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Customer service outsourcing agencies based in New York, United States at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 86 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in New York, United States whose own description of what they do matches “customer service outsourcing agencies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service outsourcing agencies, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 257 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service outsourcing agencies by metro in the United States
- Customer service outsourcing agencies in New York86
- Customer service outsourcing agencies in Miami58
- Customer service outsourcing agencies in Houston48
- Customer service outsourcing agencies in Sheridan46
- Customer service outsourcing agencies in Austin44
- Customer service outsourcing agencies in Los Angeles39
- Customer service outsourcing agencies in Chicago31
- Customer service outsourcing agencies in Dallas27
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service outsourcing agencies are there based in New York, United States?
RevenueBase identified 86 customer service outsourcing agencies headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Horatio, headquartered in New York, tops this list with the largest team on record.
Which city has the most customer service outsourcing agencies?
New York leads with 86 headquartered companies, followed by Miami (58) and Houston (48).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 257 verified decision-maker contacts tracked across these 86 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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