Company lists · Data refreshed September 2026

Top 25 Customer service outsourcing agencies based in Germany

RevenueBase identified 269 customer service outsourcing agencies headquartered in Germany as of September 2026 and tracks 4,366 professional contacts across them, including 877 with verified work emails. Berlin is the largest hub.

This list covers customer service outsourcing agencies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
269Companies
4,366Contacts tracked
877Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service outsourcing agencies based in Germany

Ranked by team size
Top 25 of 269 customer service outsourcing agencies based in Germany, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceNuremberg, GermanyHQ checked Sep 21, 20265,001-10,000359 contacts →

Partial evidence

“The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.”

Source: RevenueBase Database · checked Sep 21, 2026
2Indirect evidenceOsnabrück, GermanyHQ checked Sep 21, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceBerlin, GermanyHQ checked Sep 21, 20261,001-5,000257 contacts →

Partial evidence

“DCS Communication Center, your "Global Partner" in costumer management business process outsourcing since 1995.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceGelsenkirchen, GermanyHQ checked Sep 21, 20261,001-5,000237 contacts →

Partial evidence

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Source: RevenueBase Database · checked Sep 21, 2026
5Partial evidenceOsnabrück, GermanyHQ checked Sep 21, 2026201-500168 contacts →

Partial evidence

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceDüsseldorf, GermanyHQ checked Sep 21, 20261,001-5,000136 contacts →

Indirect evidence

“Die Adecco Business Solutions GmbH ist eine 100%ige Tochter der Adecco Personaldienstleistungen GmbH und seit über 30 Jahren in Deutschland Ihr Full Service Partner für komplexe…”

Source: RevenueBase Database · checked Sep 21, 2026
7Strong evidenceLeipzig, GermanyHQ checked Sep 21, 20265,001-10,000120 contacts →

Strong evidence

“Ströer X ist der größte deutsche Business Process Outsourcing (BPO)-Anbieter und Spezialist für Dialogmarketing, Customer Experience, Sales und digitale Transformation.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceBerlin, GermanyHQ checked Sep 21, 20261,001-5,000116 contacts →

Indirect evidence

“Die CMX Solutions GmbH ist Teil der CMX Group, einem inhabergeführten Unternehmen, das seit der Gründung im Jahr 2012 kontinuierlich zu einem führenden Anbieter von…”

Source: RevenueBase Database · checked Sep 21, 2026
9Partial evidenceHamburg, GermanyHQ checked Sep 21, 2026201-500112 contacts →

Partial evidence

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceLeipzig, GermanyHQ checked Sep 21, 2026201-50097 contacts →

Partial evidence

“Since 1992 TAS AG has been providing all-round solutions for customer communications, making it one of Germany's oldest complex full-service operators in dialogue management.”

Source: RevenueBase Database · checked Sep 21, 2026
11Indirect evidenceAachen, GermanyHQ checked Sep 21, 2026201-50079 contacts →

Indirect evidence

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceVallendar, GermanyHQ checked Sep 21, 2026501-1,00077 contacts →

Partial evidence

“Globl.Contact ist der erste und einzige 100% digitale Customer Service Partner.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceMönchengladbach, GermanyHQ checked Sep 21, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceBerlin, GermanyHQ checked Sep 21, 2026201-50073 contacts →

Indirect evidence

“ja-dialog – Wir sind dein Kundenservice.”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceBerlin- Prenzlauer Berg, GermanyHQ checked Sep 21, 2026201-50063 contacts →

Indirect evidence

“VIAFON was founded in 1996 and is one of Germanys leading distribution agencies in B2B Telesales and Quality Assurance.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceHeilbronn, GermanyHQ checked Sep 21, 2026501-1,00061 contacts →

Partial evidence

“Seit über 25 Jahren verantworten wir Kundensupport- und Serviceprozesse für Unternehmen mit hohen Ansprüchen an Customer Experience.”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceHamburg, GermanyHQ checked Sep 21, 2026501-1,00058 contacts →

Indirect evidence

“Hey!”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceOberhausen, GermanyHQ checked Sep 21, 2026501-1,00056 contacts →

Indirect evidence

“Gegründet um anders zu sein.”

Source: RevenueBase Database · checked Sep 21, 2026
19Partial evidenceMünster, GermanyHQ checked Sep 21, 2026201-50051 contacts →

Partial evidence

“As Europe’s leading allround service provider for Telecommunications and Customer Relationship Management we strongly inspire our customers by offering them high-end technologies…”

Source: RevenueBase Database · checked Sep 21, 2026
20Partial evidenceMunich, GermanyHQ checked Sep 21, 202651-20045 contacts →

Partial evidence

“ALLYSCA – B2B2C-SERVICES FÜR ASSISTANCE, CLAIMS MANAGEMENT UND CUSTOMER SERVICE Wir unterstützen Menschen weltweit und rund um die Uhr – in Situationen, in denen schnelle…”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceMülheim An Der Ruhr, GermanyHQ checked Sep 21, 2026201-50044 contacts →

Indirect evidence

“Wir setzen auf erfolgreiches Wachstum unserer Partner und sind Spezialisten im Bereich Sales, Service & Dialogmarketing.”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceNürnberg, GermanyHQ checked Sep 21, 2026201-50041 contacts →

Indirect evidence

“Wir sind ein spezialisierter und flexibler Contact Center-Dienstleister mit Consulting-Einheit.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceMagdeburg, GermanyHQ checked Sep 21, 2026n/a41 contacts →

Partial evidence

“regiocom Customer Care ist der größte inhabergeführte Service-Anbieter in Deutschland.”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceMontabaur, GermanyHQ checked Sep 21, 202651-20038 contacts →

Indirect evidence

“Bei Anruf: Telefonengel“ global office bietet telefonische Kommunikation in natürlicher Sprache als zusätzlichen Touchpoint für Wirtschaft und Verwaltung.”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceOldenburg (oldb.), GermanyHQ checked Sep 21, 2026201-50038 contacts →

Indirect evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 269 customer service outsourcing agencies based in Germany

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 877 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer service outsourcing agencies based in Germany at a glance

As of Sep 21, 2026
20.1%Verified-email coverage
16.2Average contacts per company
11-50Median size (employees)
10.8%Largest-city concentration · Berlin
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
93
11-50
58
51-200
57
201-500
27
501-1,000
12
1,001-5,000
8
5,001-10,000
4

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 269 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer service outsourcing agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service outsourcing agencies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 877 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service outsourcing agencies by metro

  • Customer service outsourcing agencies in Berlin29

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing agencies are there based in Germany?

RevenueBase identified 269 customer service outsourcing agencies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sellbytel Group, headquartered in Nuremberg, tops this list with the largest team on record.

Which city has the most customer service outsourcing agencies?

Berlin leads with 29 headquartered companies, followed by Hamburg (11) and Munchen (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 877 verified decision-maker contacts tracked across these 269 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

Ready to reach these companies? Verified emails and direct dials for all 269 customer service outsourcing agencies based in Germany. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.