Company lists · Data refreshed September 2026

Top 25 Customer service outsourcing agencies based in Colombia

Name: Customer service outsourcing agencies based in Colombia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 200 companies tracked

RevenueBase identified 200 customer service outsourcing agencies headquartered in Colombia as of September 2026 and tracks 16,533 professional contacts across them, including 612 with verified work emails. Bogota is the largest hub.

This list covers customer service outsourcing agencies headquartered in Colombia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

200Companies

16,533Contacts tracked

612Verified emails

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The 25 largest customer service outsourcing agencies based in Colombia

Ranked by team size

Top 25 of 200 customer service outsourcing agencies based in Colombia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Emtelco S.A	Indirect evidence	Medellín, ColombiaHQ checked Sep 21, 2026	10001+	4,998 contacts →
	Indirect evidence “Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.” Source: RevenueBase Database · checked Sep 21, 2026
2	Nexa BPO	Indirect evidence	Bogotá D.c, ColombiaHQ checked Sep 21, 2026	5,001-10,000	2,342 contacts →
	Indirect evidence “Más que un contact center y BPO, somos el partner que asegura que la experiencia de tus clientes sea increíble.” Source: RevenueBase Database · checked Sep 21, 2026
3	BRM S.A.S	Indirect evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	1,001-5,000	1,363 contacts →
	Indirect evidence “Las conexiones más poderosas surgen de interacciones sencillas que marcan la diferencia.” Source: RevenueBase Database · checked Sep 21, 2026
4	Jazzplat Colombia S.A.S	Indirect evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	1,001-5,000	649 contacts →
	Indirect evidence “Somos Jazzplat Colombia, un innovador Centro de Atención al Cliente que forma parte de MASORANGE.” Source: RevenueBase Database · checked Sep 21, 2026
5	Nexarte	Indirect evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	10001+	506 contacts →
	Indirect evidence “Somos una compañía con 44 años de experiencia, con unidades de negocio especializadas en: Tercerización de servicios BPO, fuerza de ventas en campo, gestión de canales de ventas…” Source: RevenueBase Database · checked Sep 21, 2026
6	GNP Grupo Nacional DE Proyectos	Indirect evidence	Bogota, ColombiaHQ checked Sep 21, 2026	n/a	476 contacts →
	Indirect evidence “Expertos en proyectos de externalización de servicios y relacionamiento con clientes hemos desarrollado tres líneas de negocio, Contact Center, Agencia Digital y Affinity En GNP -…” Source: RevenueBase Database · checked Sep 21, 2026
7	BPM Consulting SAS Collaborative Experiences Between YOU And Your Customers	Partial evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	1,001-5,000	364 contacts →
	Partial evidence “BPM CONSULTING SAS, is a Colombian company with more than 19 years of experience that offers Contact Center and BPO services, IT Outsourcing, Payment Gateway and Electronic…” Source: RevenueBase Database · checked Sep 21, 2026
8	Market MIX	Partial evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	501-1,000	270 contacts →
	Partial evidence “Contamos con más de 13 años de experiencia, en la implementación y operación de servicios de outsourcing, como Contact Center, BPO, Domicilios, Telemarketing, Servicio al Cliente…” Source: RevenueBase Database · checked Sep 21, 2026
9	EXELA	Partial evidence	Medellín, ColombiaHQ checked Sep 21, 2026	1,001-5,000	209 contacts →
	Partial evidence “En exela Outsourcing de Procesos, construimos soluciones a la medida de nuestros clientes, con un talento humano motivado y que trabaja bajo altos estándares de calidad, enfocado…” Source: RevenueBase Database · checked Sep 21, 2026
10	Synerjoy	Indirect evidence	Cali, ColombiaHQ checked Sep 21, 2026	501-1,000	207 contacts →
	Indirect evidence “We are a full-service BPO, we anticipate the needs of the market, creating sustainable solutions for the present and future, exceeding the expectations of our clients and…” Source: RevenueBase Database · checked Sep 21, 2026
11	BPO Global Services S.A.S	Indirect evidence	Medellín, ColombiaHQ checked Sep 21, 2026	501-1,000	187 contacts →
	Indirect evidence “We build valuable, long-lasting connections through exceptional service, advanced technology, and a people-first approach.” Source: RevenueBase Database · checked Sep 21, 2026
12	Andes BPO	Indirect evidence	La Ceja, ColombiaHQ checked Sep 21, 2026	501-1,000	154 contacts →
	Indirect evidence “Somos el futuro que soñamos-Unimos lo humano y lo digital -Comunicación omnicanal -Evolucionamos la manera de crear conexiones de verdad -Te ayudamos a crear experiencias…” Source: RevenueBase Database · checked Sep 21, 2026
13	Wolkvox	Partial evidence	Medellín, ColombiaHQ checked Sep 21, 2026	51-200	152 contacts →
	Partial evidence “We provide comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel…” Source: RevenueBase Database · checked Sep 21, 2026
14	Selcomp Ingeniería SAS	Indirect evidence	Bogota, ColombiaHQ checked Sep 21, 2026	201-500	145 contacts →
	Indirect evidence “Selcomp estructura la mesa de servicios de forma simple y efectiva adaptándose a las necesidades de su empresa con calidad, respaldo y el mejor servicio al cliente a un precio…” Source: RevenueBase Database · checked Sep 21, 2026
15	Servitel	Indirect evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	201-500	137 contacts →
	Indirect evidence “En Servitel, con más de 25 años de experiencia, somos líderes en Servicios TI y Soluciones de servicio al cliente, brindando a las empresas herramientas innovadoras para destacar…” Source: RevenueBase Database · checked Sep 21, 2026
16	American KPO	Partial evidence	Bogota Dc, ColombiaHQ checked Sep 21, 2026	501-1,000	86 contacts →
	Partial evidence “AMERICAN KPO es la suma de mas de 20 años de experiencia de profesionales de los servicios de Outsourcing, con background en el diseño de procesos eficientes, en el conocimiento…” Source: RevenueBase Database · checked Sep 21, 2026
17	G-Ocho SAS	Indirect evidence	Santiago De Cali, ColombiaHQ checked Sep 21, 2026	201-500	81 contacts →
	Indirect evidence “Bienvenidos a G-ocho Somos una BPO con más de 9 años de experiencia en la tercerización de procesos y prestación de servicios B2B y B2C.🤝 Ofrecemos 4 BPO's: BPO Sector Salud, BPO…” Source: RevenueBase Database · checked Sep 21, 2026
18	Latcom	Indirect evidence	Bogota, ColombiaHQ checked Sep 21, 2026	201-500	78 contacts →
	Indirect evidence “We are a value linking company for Contact Center, BPO, Mobile Communications, and Integrator solutions, with extensive national experience in data products on GPRS/EDGE, 3G…” Source: RevenueBase Database · checked Sep 21, 2026
19	Buwelo Colombia	Partial evidence	Bogota, ColombiaHQ checked Sep 21, 2026	201-500	65 contacts →
	Partial evidence “At Buwelo, our priority is to deliver outstanding customer service experiences and ensure we make their days just a little bit better with every interaction.” Source: RevenueBase Database · checked Sep 21, 2026
20	Activabpo Contact Center	Indirect evidence	Bogota, ColombiaHQ checked Sep 21, 2026	51-200	62 contacts →
	Indirect evidence “En ActivaBPO Contact Center, atendemos tus Campañas de Servicio al Cliente, Secretaria Virtual, Quejas & Reclamos, Agendamiento de citas, Ventas, Cobranzas, Tele mercadeos…” Source: RevenueBase Database · checked Sep 21, 2026
21	Connect2bpo	Indirect evidence	Barranquilla, ColombiaHQ checked Sep 21, 2026	51-200	48 contacts →
	Indirect evidence “Any business is capable of profit; The real measure of a business is the impact on the lives it supports.” Source: RevenueBase Database · checked Sep 21, 2026
22	Soltedeco SAS	Indirect evidence	Bucaramanga, ColombiaHQ checked Sep 21, 2026	201-500	46 contacts →
	Indirect evidence “Soltedeco es una empresa con la que puedes tercerizar tu proceso de ventas, servicio al cliente, agendamiento de citas o instalación de servicios técnicos, todo esto lo logramos…” Source: RevenueBase Database · checked Sep 21, 2026
23	Hispacontact SAS	Partial evidence	Medellin, ColombiaHQ checked Sep 21, 2026	51-200	43 contacts →
	Partial evidence “At Hispacontact, we transform the way companies communicate with their customers.” Source: RevenueBase Database · checked Sep 21, 2026
24	Dyalogo SAS	Indirect evidence	Bogotá, ColombiaHQ checked Sep 21, 2026	11-50	43 contacts →
	Indirect evidence “Somos una empresa que presta servicios de call center / contact center, ofrecemos una solución de call center multicanal (voz, email, chat, WhatsApp, Facebook) en la nube provista…” Source: RevenueBase Database · checked Sep 21, 2026
25	Atek Group S.A.S	Indirect evidence	Bucaramanga, ColombiaHQ checked Sep 21, 2026	51-200	34 contacts →
	Indirect evidence “Empresa con amplia experiencia y trayectoria a nivel nacional en el área de TI.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service outsourcing agencies.
Partial evidence: Its own public description names part of customer service outsourcing agencies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service outsourcing agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 200 customer service outsourcing agencies based in Colombia

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Customer service outsourcing agencies based in Colombia at a glance

As of Sep 21, 2026

3.7%Verified-email coverage

82.7Average contacts per company

11-50Median size (employees)

28.5%Largest-city concentration · Bogota

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Colombia, so it is reported there. Company counts and contact totals on this page are exact for Colombia, over 200 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Colombia whose own description of what they do matches “customer service outsourcing agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service outsourcing agencies, and records with no verified work email. Companies headquartered outside Colombia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 612 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service outsourcing agencies by metro

Customer service outsourcing agencies in Bogota57
Customer service outsourcing agencies in Medellin41

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing agencies are there based in Colombia?

RevenueBase identified 200 customer service outsourcing agencies headquartered in Colombia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Emtelco S.A, headquartered in Medellin, tops this list with the largest team on record.

Which city has the most customer service outsourcing agencies?

Bogota leads with 57 headquartered companies, followed by Medellin (41) and Barranquilla (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 612 verified decision-maker contacts tracked across these 200 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.