Company lists · Data refreshed October 2026

Top 25 Customer service automation startups based in the United States

Name: Customer service automation startups based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 11, 2026 2,592 companies tracked

RevenueBase identified 2,592 company matches for customer service automation startups associated with the United States as of October 2026 and tracks 53,818 professional contacts across them, including 14,409 with verified work emails. New York is the largest hub.

This list covers company matches for customer service automation startups associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 11, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 11, 2026 How this list was built

2,592Companies

53,818Contacts tracked

14,409Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service automation startups based in the United States

Ranked by team size

Top 25 of 2,592 company matches for customer service automation startups based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 11, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 11, 2026	10001+	8,954 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
2	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 11, 2026	5,001-10,000	3,983 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
3	Supportninja	Exact match	Austin, TX, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,995 contacts →
	Exact match “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
4	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,602 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
5	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,541 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
6	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,354 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
7	Partnerhero	Exact match	Boise, ID, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,109 contacts →
	Exact match “The First AI-Native Contact Center.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
8	Sierra	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	201-500	938 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
9	Aircall	Exact match	Bellevue, WA, United StatesHQ recorded Oct 11, 2026	501-1,000	855 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
10	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	852 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
11	Bell And Howell	Exact match	Durham, NC, United StatesHQ recorded Oct 11, 2026	1,001-5,000	781 contacts →
	Exact match “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
12	Soundhound AI	Exact match	Santa Clara, CA, United StatesHQ recorded Oct 11, 2026	501-1,000	780 contacts →
	Exact match “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
13	Vsynergize AI	Exact match	Westborough, MA, United StatesHQ recorded Oct 11, 2026	501-1,000	451 contacts →
	Exact match “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
14	Saas Labs	Exact match	Palo Alto, CA, United StatesHQ recorded Oct 11, 2026	201-500	444 contacts →
	Exact match “SaaS Labs is all about helping sales and support teams reach their full potential.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
15	Ipacesetters, LLC	Exact match	Tulsa, United StatesHQ recorded Oct 11, 2026	n/a	407 contacts →
	Exact match “iPacesetters” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
16	Soft Suave Technologies	Exact match	Ellicott City, MD, United StatesHQ recorded Oct 11, 2026	201-500	378 contacts →
	Exact match “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
17	Leena AI	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	201-500	366 contacts →
	Exact match “Leena AI empowers employees using “AI Colleagues” to get answers and take action across IT, HR, Finance, Procurement and beyond through a single intelligent interface.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
18	observe.ai	Exact match	Redwood City, CA, United StatesHQ recorded Oct 11, 2026	201-500	349 contacts →
	Exact match “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
19	Polyai	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	201-500	338 contacts →
	Exact match “The leading provider of enterprise AI agents for customer service.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
20	Digitate	Exact match	Santa Clara, CA, United StatesHQ recorded Oct 11, 2026	501-1,000	326 contacts →
	Exact match “Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
21	ASAPP	Exact match	New York, NY, United StatesHQ recorded Oct 11, 2026	201-500	307 contacts →
	Exact match “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
22	Sendbird	Exact match	San Mateo, CA, United StatesHQ recorded Oct 11, 2026	201-500	300 contacts →
	Exact match “Sendbird is the AI customer experience company.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
23	Paktolus	Exact match	Miami, FL, United StatesHQ recorded Oct 11, 2026	201-500	296 contacts →
	Exact match “Paktolus is a transformative technology company that empowers large enterprises and startups to excel in today’s knowledge-based economy.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
24	gnani.ai	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	51-200	295 contacts →
	Exact match “Gnani AI is the frontier Voice AI company the world runs on.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
25	Sms-Magic	Exact match	Henderson, NV, United StatesHQ recorded Oct 11, 2026	51-200	275 contacts →
	Exact match “Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service automation startups”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 2,592 customer service automation startups based in the United States

See the full list, filter by size, metro and specialty, and access 14,409 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

Customer service automation startups based in the United States at a glance

As of Oct 11, 2026

26.8%Verified-email coverage

20.8Average contacts per company

1-10Median size (employees)

6.3%Largest-city concentration · New York

Oct 11, 2026Page data refreshed

Companies by employee count

1-10

1,734

11-50

624

51-200

157

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 2,592 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer service automation startups” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 14,409 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 11, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service automation startups by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service automation startups”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service automation startups are there based in the United States?

RevenueBase identified 2,592 company matches for customer service automation startups associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service automation startups?

New York leads with 163 company records, followed by San Francisco (153) and Miami (101).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 14,409 professional contacts with verified work emails tracked across these 2,592 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 11, 2026.

Ready to reach these companies? Verified emails and direct dials for all 2,592 customer service automation startups based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

Customer service automation startups by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.