Company lists · Data refreshed September 2026
Top 18 Customer service automation software companies based in Spain
RevenueBase identified 159 customer service automation software companies headquartered in Spain as of September 2026 and tracks 709 professional contacts across them, including 104 with verified work emails. Madrid is the largest hub.
This list covers customer service automation software companies headquartered in Spain, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 18 largest customer service automation software companies based in Spain
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 53 contacts → | ||||
Strong evidence “Verbio is now Capacity Voice, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 43 contacts → | ||||
Indirect evidence “SCHAMAN | AI Resolution Intelligence for Telco.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 40 contacts → | ||||
Indirect evidence “We are a Contact Centre as a Service (CCaaS) company, pioneer in the development of artificial intelligence, with an omnichannel CRM for contact centres and the innovative…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 40 contacts → | ||||
Partial evidence “At ICR Evolution we help you connect with your customers in an agile, simple, efficient and productive way.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 24 contacts → | ||||
Partial evidence “Rauda builds AI agents that handle customer conversations at scale.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 23 contacts → | ||||
Partial evidence “Fonetic is a technology company that provides Bots as a Service (BaaS), Voicebots & Chatbots and Customer Behavior Analytics, tools for massive data analysis.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 15 contacts → | ||||
Indirect evidence “Panggea is the Commercial Autopilot for B2B distributors.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 15 contacts → | ||||
Partial evidence “Generative AI for Customer Love” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 11 contacts → | ||||
Indirect evidence “Con más de 10 años de experiencia en sectores como banca, salud, aseguradoras, sector público, legal.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 10 contacts → | ||||
Partial evidence “GuruSup is the AI-powered customer support team that resolves up to 95% of conversations without human intervention, but with a human touch.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 8 contacts → | ||||
Indirect evidence “Somos profesionales que saben que para que un negocio avance es necesario resolver los problemas diarios que originan proveedores, logística, clientes y comerciales.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 7 contacts → | ||||
Indirect evidence “At Linguistic Factory, we strongly believe that conversational AI has the potential to revolutionize the way we interact with machines, making people's lives easier and businesses…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 7 contacts → | ||||
Indirect evidence “Tolvia redefine la atención al cliente con Olivia, una Inteligencia Artificial conversacional que permite a las empresas ofrecer un servicio telefónico más rápido, preciso y…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 7 contacts → | ||||
Strong evidence “Ydilo holds a unique position as a leading provider for the management and automation of customer care business processes and value-added services, using the state-of-the-art…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 6 contacts → | ||||
Partial evidence “Lixsa is an innovative customer support platform powered by generative artificial intelligence, designed for businesses looking to optimize customer service and foster meaningful…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 3 contacts → | ||||
Indirect evidence “Transforming digital interactions with AI-powered conversational solutions.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 3 contacts → | ||||
Partial evidence “At Pikolo Bots, we believe that AI-powered chatbots are the future of business communication Our mission is to help companies enhance their customer engagement, streamline…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1 contacts → | ||||
Partial evidence “At ABS, we specialise in helping businesses leverage cutting-edge AI and automation technologies in order to enhance efficiency, reduce costs, and minimise manual errors.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service automation software companies.
- Partial evidence
- Its own public description names part of customer service automation software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 18 of 159 customer service automation software companies based in Spain
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Customer service automation software companies based in Spain at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Spain, so it is reported there. Company counts and contact totals on this page are exact for Spain, over 159 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Spain whose own description of what they do matches “customer service automation software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service automation software companies, and records with no verified work email. Companies headquartered outside Spain are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 104 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service automation software companies by metro
- Customer service automation software companies in Madrid47
- Customer service automation software companies in Barcelona32
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service automation software companies are there based in Spain?
RevenueBase identified 159 customer service automation software companies headquartered in Spain as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Verbio By Capacity, headquartered in Barcelona, tops this list with the largest team on record.
Which city has the most customer service automation software companies?
Madrid leads with 47 headquartered companies, followed by Barcelona (32) and Malaga (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 104 verified decision-maker contacts tracked across these 159 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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