Company lists · Data refreshed September 2026
Top 25 Customer service automation software companies based in France
RevenueBase identified 144 customer service automation software companies headquartered in France as of September 2026 and tracks 5,582 professional contacts across them, including 2,824 with verified work emails. Paris is the largest hub.
This list covers customer service automation software companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service automation software companies based in France
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 328 contacts → | ||||
Partial evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 264 contacts → | ||||
Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 232 contacts → | ||||
Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 84 contacts → | ||||
Indirect evidence “Satel est une entreprise du groupe Assist Digital, leader européen de la transformation numérique.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 64 contacts → | ||||
Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 49 contacts → | ||||
Indirect evidence “Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 40 contacts → | ||||
Indirect evidence “Siit is the AI Service Desk for IT and internal operations teams.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 35 contacts → | ||||
Indirect evidence “dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 35 contacts → | ||||
Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 33 contacts → | ||||
Partial evidence “Alcmeon is the frontline AI-powered solution of Fortune 500 companies for enhancing customer engagement through conversational experiences.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 33 contacts → | ||||
Partial evidence “DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 29 contacts → | ||||
Indirect evidence “Bienvenue dans l’ère de la "SMART CX": à l’heure où chaque interaction compte, nous aidons les entreprises à allier intelligemment expertise humaine et technologie.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 27 contacts → | ||||
Indirect evidence “ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 26 contacts → | ||||
Strong evidence “Sairen is a conversational AI platform that manages customer relationships through AI agents, automating communications and providing a unified monitoring tool to handle all…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 26 contacts → | ||||
Indirect evidence “Depuis 2013, Alhéna Auto Services a pris la route pour transformer la relation client automobile.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 19 contacts → | ||||
Partial evidence “Klark’s mission is to transform the way companies interact with their customers through generative AI.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 19 contacts → | ||||
Partial evidence “SnapCall is the Visual AI platform that helps organizations transform customer images, videos, documents, and conversations into actionable intelligence.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 18 contacts → | ||||
Indirect evidence “AI voice agents, live in days.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 15 contacts → | ||||
Partial evidence “Leader de l’expérience client omnicanale, augmentée par l’IA, Sereneo associe le meilleur de l’humain et du robot à travers Djiin, sa plateforme d’exécution automatisée de la…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 21 | 12 contacts → | ||||
Partial evidence “Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 22 | 12 contacts → | ||||
Partial evidence “Automatisez l’expérience client conversationnelle à grande échelle.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 23 | 12 contacts → | ||||
Indirect evidence “AI productivity tools to manage incoming requests.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 24 | 11 contacts → | ||||
Partial evidence “We’ve created a new category between helpdesks and BPOs to provide flexible, bespoke customer care services powered by AI.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 25 | 10 contacts → | ||||
Partial evidence “ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service automation software companies.
- Partial evidence
- Its own public description names part of customer service automation software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 144 customer service automation software companies based in France
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Customer service automation software companies based in France at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 144 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in France whose own description of what they do matches “customer service automation software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service automation software companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,824 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service automation software companies by metro
- Customer service automation software companies in Paris65
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service automation software companies are there based in France?
RevenueBase identified 144 customer service automation software companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Quadient, headquartered in Bagneux, tops this list with the largest team on record.
Which city has the most customer service automation software companies?
Paris leads with 65 headquartered companies, followed by Lyon (9) and Bordeaux (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,824 verified decision-maker contacts tracked across these 144 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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