Company lists · Data refreshed September 2026

Top 25 Customer service automation software companies based in Brazil

Name: Customer service automation software companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 457 companies tracked

RevenueBase identified 457 customer service automation software companies headquartered in Brazil as of September 2026 and tracks 5,530 professional contacts across them, including 1,626 with verified work emails. Sao Paulo is the largest hub.

This list covers customer service automation software companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

457Companies

5,530Contacts tracked

1,626Verified emails

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The 25 largest customer service automation software companies based in Brazil

Ranked by team size

Top 25 of 457 customer service automation software companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Abai Brasil	Indirect evidence	Barueri, BrazilHQ checked Sep 14, 2026	1,001-5,000	531 contacts →
	Indirect evidence “A ABAI é uma empresa espanhola focada em ajudar outras organizações a gerenciar de forma eficaz o relacionamento com seus clientes por meio da terceirização de processos e da…” Source: RevenueBase Database · checked Sep 14, 2026
2	Raro Labs	Partial evidence	Belo Horizonte, BrazilHQ checked Sep 14, 2026	201-500	273 contacts →
	Partial evidence “Raro Labs is a software development startup based in Belo Horizonte, Brazil.” Source: RevenueBase Database · checked Sep 14, 2026
3	Cloud Humans	Partial evidence	Remoto, BrazilHQ checked Sep 14, 2026	51-200	178 contacts →
	Partial evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 14, 2026
4	2cx	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	201-500	133 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 14, 2026
5	LIGO	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	101 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 14, 2026
6	Colmeia	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	98 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 14, 2026
7	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 14, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 14, 2026
8	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 14, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 14, 2026
9	Callflex	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	84 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 14, 2026
10	Solve4me	Indirect evidence	Votorantim, BrazilHQ checked Sep 14, 2026	51-200	83 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 14, 2026
11	YMMA	Indirect evidence	Ribeirão Preto, BrazilHQ checked Sep 14, 2026	n/a	83 contacts →
	Indirect evidence “Com a YMMA, sua empresa tem tudo o que precisa em um único lugar: CRM de Vendas, E-commerce, Chatbot, Automação de Marketing, Biometria, Call Center, PAP, Inteligência Artificial…” Source: RevenueBase Database · checked Sep 14, 2026
12	UBOTS	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 14, 2026	51-200	78 contacts →
	Indirect evidence “Utilizamos Inteligência Artificial para ajudar empresas a construir relacionamentos incríveis através de canais digitais.” Source: RevenueBase Database · checked Sep 14, 2026
13	WENI	Indirect evidence	Maceió, BrazilHQ checked Sep 14, 2026	51-200	71 contacts →
	Indirect evidence “Weni is an Artificial Intelligence company applied to communication.” Source: RevenueBase Database · checked Sep 14, 2026
14	proa.ai	Partial evidence	São Paulo, BrazilHQ checked Sep 14, 2026	51-200	60 contacts →
	Partial evidence “A PROA.AI é referência em Inteligência Artificial para Customer Care, desenvolvendo soluções que combinam automação, dados e tecnologia para tornar o atendimento mais eficiente…” Source: RevenueBase Database · checked Sep 14, 2026
15	Milvus	Indirect evidence	São Caetano Do Sul, BrazilHQ checked Sep 14, 2026	51-200	60 contacts →
	Indirect evidence “O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.” Source: RevenueBase Database · checked Sep 14, 2026
16	Instant Solutions	Partial evidence	Rio De Janeiro, BrazilHQ checked Sep 14, 2026	11-50	51 contacts →
	Partial evidence “Instant Solutions helps companies centralize customer service, sales, and communication into a single platform.” Source: RevenueBase Database · checked Sep 14, 2026
17	Digital Tech	Strong evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	11-50	49 contacts →
	Strong evidence “Empresa de alta tecnologia especializada no desenvolvimento de software para atendimento digital humanizado Principais produtos: Robôs Humanizados, Softwares Customizados…” Source: RevenueBase Database · checked Sep 14, 2026
18	Botconversa	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	44 contacts →
	Indirect evidence “BotConversa is the ultimate solution to transform your business communication.” Source: RevenueBase Database · checked Sep 14, 2026
19	Service UP	Partial evidence	Araraquara, BrazilHQ checked Sep 14, 2026	11-50	43 contacts →
	Partial evidence “A Service Up é uma empresa com foco em soluções de atendimento, através de softwares de comunicação, implementamos chatbot, desenvolvemos aplicativos móveis e AddOns para Sistemas…” Source: RevenueBase Database · checked Sep 14, 2026
20	Code7	Partial evidence	Florianópolis, BrazilHQ checked Sep 14, 2026	201-500	43 contacts →
	Partial evidence “A Code7 desenvolve softwares para facilitar a comunicação entre as empresas e os seus consumidores.” Source: RevenueBase Database · checked Sep 14, 2026
21	Duotalk	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	11-50	40 contacts →
	Indirect evidence “É conversando que a gente vende!” Source: RevenueBase Database · checked Sep 14, 2026
22	Talk Communications DO Brasil	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	39 contacts →
	Indirect evidence “A Talk Communications foi criada em São Paulo/SP no ano de 1998.” Source: RevenueBase Database · checked Sep 14, 2026
23	Wetalkie	Indirect evidence	São Paulo, BrazilHQ checked Sep 14, 2026	11-50	30 contacts →
	Indirect evidence “Plataforma WhatsApp Business API conectando seus clientes por meio de diversos canais, como WhatsApp, SMS, Instagram, Messenger, Telegram, E-mail e WebChat.” Source: RevenueBase Database · checked Sep 14, 2026
24	Inbot Agentes DE IA Conversacional Para Empresas	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	11-50	30 contacts →
	Indirect evidence “Somos o Centro Gravitacional das Experiências Conversacionais.” Source: RevenueBase Database · checked Sep 14, 2026
25	DROZ	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 14, 2026	51-200	29 contacts →
	Indirect evidence “Droz é a suíte de soluções de atendimento impulsionada por IA que simplifica a jornada dos seus clientes e time de atendimento.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation software companies.
Partial evidence: Its own public description names part of customer service automation software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 457 customer service automation software companies based in Brazil

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Customer service automation software companies based in Brazil at a glance

As of Sep 14, 2026

29.4%Verified-email coverage

12.1Average contacts per company

1-10Median size (employees)

26.7%Largest-city concentration · Sao Paulo

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

316

11-50

107

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 457 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “customer service automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation software companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,626 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software companies by metro

Customer service automation software companies in Sao Paulo122

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software companies are there based in Brazil?

RevenueBase identified 457 customer service automation software companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Abai Brasil, headquartered in Barueri, tops this list with the largest team on record.

Which city has the most customer service automation software companies?

Sao Paulo leads with 122 headquartered companies, followed by Belo Horizonte (22) and Curitiba (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,626 verified decision-maker contacts tracked across these 457 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.