Company lists · Data refreshed September 2026

Top 25 Customer service automation companies based in the United States

Name: Customer service automation companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 16, 2026 2,332 companies tracked

RevenueBase identified 2,332 customer service automation companies headquartered in the United States as of September 2026 and tracks 106,815 professional contacts across them, including 19,570 with verified work emails. New York is the largest hub.

This list covers customer service automation companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review

2,332Companies

106,815Contacts tracked

19,570Verified emails

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The 25 largest customer service automation companies based in the United States

Ranked by team size

Top 25 of 2,332 customer service automation companies based in the United States, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IQOR	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 16, 2026	10001+	17,310 contacts →
	Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 16, 2026
2	IBEX	Partial evidence	Washington, DC, United StatesHQ checked Sep 16, 2026	10001+	15,457 contacts →
	Partial evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 16, 2026
3	24 7.ai	Partial evidence	Campbell, CA, United StatesHQ checked Sep 16, 2026	10001+	8,461 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 16, 2026
4	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 16, 2026
5	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 16, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 16, 2026
6	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 16, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 16, 2026
7	Etech Global Services	Partial evidence	Nacogdoches, TX, United StatesHQ checked Sep 16, 2026	1,001-5,000	2,964 contacts →
	Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 16, 2026
8	Flatworld Solutions	Partial evidence	Princeton, NJ, United StatesHQ checked Sep 16, 2026	1,001-5,000	2,494 contacts →
	Partial evidence “Flatworld Solutions is a diversified BPO and Technology services company with customers across 100+ countries.” Source: RevenueBase Database · checked Sep 16, 2026
9	Liveops, INC	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	n/a	2,026 contacts →
	Partial evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 16, 2026
10	Op360 Officepartners360	Partial evidence	Ridgefield, CT, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,777 contacts →
	Partial evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 16, 2026
11	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 16, 2026
12	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 16, 2026
13	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 16, 2026
14	Partnerhero	Indirect evidence	Boise, ID, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,174 contacts →
	Indirect evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 16, 2026
15	Aircall	Partial evidence	New York, NY, United StatesHQ checked Sep 16, 2026	501-1,000	804 contacts →
	Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 16, 2026
16	Khoros	Partial evidence	Austin, TX, United StatesHQ checked Sep 16, 2026	501-1,000	763 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 16, 2026
17	Bell And Howell	Strong evidence	Durham, NC, United StatesHQ checked Sep 16, 2026	1,001-5,000	760 contacts →
	Strong evidence “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Source: RevenueBase Database · checked Sep 16, 2026
18	Clearsource BPO	Partial evidence	Sandy, UT, United StatesHQ checked Sep 16, 2026	1,001-5,000	708 contacts →
	Partial evidence “ClearSource at its core is a customer experience company.” Source: RevenueBase Database · checked Sep 16, 2026
19	Soundhound AI	Partial evidence	Santa Clara, CA, United StatesHQ checked Sep 16, 2026	501-1,000	669 contacts →
	Partial evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 16, 2026
20	Sierra	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	201-500	561 contacts →
	Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 16, 2026
21	Alvaria CX	Indirect evidence	Atlanta, GA, United StatesHQ checked Sep 16, 2026	1,001-5,000	478 contacts →
	Indirect evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 16, 2026
22	Saas Labs	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 16, 2026	201-500	448 contacts →
	Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 16, 2026
23	Vsynergize AI	Indirect evidence	Westborough, MA, United StatesHQ checked Sep 16, 2026	501-1,000	432 contacts →
	Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 16, 2026
24	Soft Suave Technologies	Indirect evidence	Ellicott City, MD, United StatesHQ checked Sep 16, 2026	201-500	383 contacts →
	Indirect evidence “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Source: RevenueBase Database · checked Sep 16, 2026
25	Quinte Financial Technologies	Indirect evidence	New York, NY, United StatesHQ checked Sep 16, 2026	201-500	377 contacts →
	Indirect evidence “Quinte is a leading provider of enterprise workflow and case management platforms for banks, credit unions, CUSOs, and fintechs.” Source: RevenueBase Database · checked Sep 16, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation companies.
Partial evidence: Its own public description names part of customer service automation companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,332 customer service automation companies based in the United States

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Customer service automation companies based in the United States at a glance

As of Sep 16, 2026

18.3%Verified-email coverage

45.8Average contacts per company

1-10Median size (employees)

6.0%Largest-city concentration · New York

Sep 16, 2026Page data refreshed

Companies by employee count

1-10

1,455

11-50

610

51-200

167

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 2,332 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer service automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 19,570 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation companies by metro

Customer service automation companies in New York141
Customer service automation companies in San Francisco138
Customer service automation companies in Miami96
Customer service automation companies in Austin77
Customer service automation companies in Sheridan60
Customer service automation companies in Los Angeles59
Customer service automation companies in Houston46
Customer service automation companies in Dover38
Customer service automation companies in Chicago35
Customer service automation companies in Tampa35
Customer service automation companies in Atlanta34
Customer service automation companies in San Diego33
Customer service automation companies in Dallas31
Customer service automation companies in Wilmington30
Customer service automation companies in Seattle29
Customer service automation companies in Boston25
Customer service automation companies in Orlando25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation companies are there based in the United States?

RevenueBase identified 2,332 customer service automation companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which city has the most customer service automation companies?

New York leads with 141 headquartered companies, followed by San Francisco (138) and Miami (96).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 19,570 verified decision-maker contacts tracked across these 2,332 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.