Company lists · Data refreshed September 2026

Top 25 Customer service automation companies based in France

Name: Customer service automation companies based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 16, 2026 263 companies tracked

RevenueBase identified 263 customer service automation companies headquartered in France as of September 2026 and tracks 6,987 professional contacts across them, including 2,932 with verified work emails. Paris is the largest hub.

This list covers customer service automation companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review

263Companies

6,987Contacts tracked

2,932Verified emails

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The 25 largest customer service automation companies based in France

Ranked by team size

Top 25 of 263 customer service automation companies based in France, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 16, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 16, 2026
2	B2s Business Support Services	Indirect evidence	Gennevilliers Cedex, FranceHQ checked Sep 16, 2026	10001+	978 contacts →
	Indirect evidence “Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.” Source: RevenueBase Database · checked Sep 16, 2026
3	Onepilot	Partial evidence	Paris, FranceHQ checked Sep 16, 2026	1,001-5,000	328 contacts →
	Partial evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 16, 2026
4	Majorel France	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	10001+	264 contacts →
	Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 16, 2026
5	Vocalcom	Partial evidence	Courbevoie, FranceHQ checked Sep 16, 2026	201-500	232 contacts →
	Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 16, 2026
6	Satel An Assist Digital Company	Indirect evidence	Vichy, FranceHQ checked Sep 16, 2026	201-500	84 contacts →
	Indirect evidence “Satel est une entreprise du groupe Assist Digital, leader européen de la transformation numérique.” Source: RevenueBase Database · checked Sep 16, 2026
7	Ringcentral Engage Digital	Partial evidence	Paris, FranceHQ checked Sep 16, 2026	51-200	64 contacts →
	Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 16, 2026
8	SIIT	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	40 contacts →
	Indirect evidence “Siit is the AI Service Desk for IT and internal operations teams.” Source: RevenueBase Database · checked Sep 16, 2026
9	DYDU	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	35 contacts →
	Indirect evidence “dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs.” Source: RevenueBase Database · checked Sep 16, 2026
10	Easiware	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	51-200	35 contacts →
	Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 16, 2026
11	Alcmeon	Partial evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	33 contacts →
	Partial evidence “Alcmeon is the frontline AI-powered solution of Fortune 500 companies for enhancing customer engagement through conversational experiences.” Source: RevenueBase Database · checked Sep 16, 2026
12	Dialonce	Partial evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	33 contacts →
	Partial evidence “DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.” Source: RevenueBase Database · checked Sep 16, 2026
13	comete.ai	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	501-1,000	29 contacts →
	Indirect evidence “Bienvenue dans l’ère de la "SMART CX": à l’heure où chaque interaction compte, nous aidons les entreprises à allier intelligemment expertise humaine et technologie.” Source: RevenueBase Database · checked Sep 16, 2026
14	Isi-Com	Indirect evidence	Perpignan, FranceHQ checked Sep 16, 2026	11-50	27 contacts →
	Indirect evidence “ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Source: RevenueBase Database · checked Sep 16, 2026
15	Sairen	Strong evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	26 contacts →
	Strong evidence “Sairen is a conversational AI platform that manages customer relationships through AI agents, automating communications and providing a unified monitoring tool to handle all…” Source: RevenueBase Database · checked Sep 16, 2026
16	Alhena Auto Services	Indirect evidence	Aix En Provence, FranceHQ checked Sep 16, 2026	51-200	26 contacts →
	Indirect evidence “Depuis 2013, Alhéna Auto Services a pris la route pour transformer la relation client automobile.” Source: RevenueBase Database · checked Sep 16, 2026
17	IDETA	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	21 contacts →
	Indirect evidence “Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant…” Source: RevenueBase Database · checked Sep 16, 2026
18	KLARK	Partial evidence	Bordeaux, FranceHQ checked Sep 16, 2026	11-50	19 contacts →
	Partial evidence “Klark’s mission is to transform the way companies interact with their customers through generative AI.” Source: RevenueBase Database · checked Sep 16, 2026
19	Calldesk	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	18 contacts →
	Indirect evidence “AI voice agents, live in days.” Source: RevenueBase Database · checked Sep 16, 2026
20	KMB Labs, A Cegid Company	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	17 contacts →
	Indirect evidence “Éditeurs de solutions conversationnelles, nos produits (moteur de recherche, chatbot, qualification de leads via WhatsApp) permettent d'améliorer vos taux de conversions sur site…” Source: RevenueBase Database · checked Sep 16, 2026
21	Orbicall	Indirect evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	17 contacts →
	Indirect evidence “English: OrbiCall has several specialized call-centers (RE, Auto and Insurance) with a token-based SaaS service and is an official partner of several worldwide leaders in the Real…” Source: RevenueBase Database · checked Sep 16, 2026
22	Addeus	Partial evidence	Clermont-ferrand, FranceHQ checked Sep 16, 2026	1-10	15 contacts →
	Partial evidence “L'IA qui automatise la communication des Entreprises” Source: RevenueBase Database · checked Sep 16, 2026
23	Djiin By Sereneo	Partial evidence	Meudon, FranceHQ checked Sep 16, 2026	11-50	15 contacts →
	Partial evidence “Leader de l’expérience client omnicanale, augmentée par l’IA, Sereneo associe le meilleur de l’humain et du robot à travers Djiin, sa plateforme d’exécution automatisée de la…” Source: RevenueBase Database · checked Sep 16, 2026
24	Yeldaai	Partial evidence	Paris, FranceHQ checked Sep 16, 2026	11-50	14 contacts →
	Partial evidence “YeldaAI instantly creates your virtual customer service agent, powered by state-of-the-art generative artificial intelligence!” Source: RevenueBase Database · checked Sep 16, 2026
25	Soraia	Partial evidence	Nice, FranceHQ checked Sep 16, 2026	1-10	14 contacts →
	Partial evidence “We specialize in crafting automations and AI-driven solutions for forward-thinking agencies.” Source: RevenueBase Database · checked Sep 16, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation companies.
Partial evidence: Its own public description names part of customer service automation companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 263 customer service automation companies based in France

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Customer service automation companies based in France at a glance

As of Sep 16, 2026

42.0%Verified-email coverage

26.6Average contacts per company

1-10Median size (employees)

43.7%Largest-city concentration · Paris

Sep 16, 2026Page data refreshed

Companies by employee count

1-10

201

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 263 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer service automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,932 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation companies by metro

Customer service automation companies in Paris115

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation companies are there based in France?

RevenueBase identified 263 customer service automation companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quadient, headquartered in Bagneux, tops this list with the largest team on record.

Which city has the most customer service automation companies?

Paris leads with 115 headquartered companies, followed by Lyon (14) and Toulouse (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,932 verified decision-maker contacts tracked across these 263 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.