Company lists · Data refreshed September 2026

Top 25 Customer service automation companies based in Canada

Name: Customer service automation companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 16, 2026 413 companies tracked

RevenueBase identified 413 customer service automation companies headquartered in Canada as of September 2026 and tracks 12,250 professional contacts across them, including 1,533 with verified work emails. Toronto is the largest hub.

This list covers customer service automation companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review

413Companies

12,250Contacts tracked

1,533Verified emails

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The 25 largest customer service automation companies based in Canada

Ranked by team size

Top 25 of 413 customer service automation companies based in Canada, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 16, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 16, 2026
2	ADA CX	Partial evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	201-500	351 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 16, 2026
3	Innovative Vision	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	201-500	201 contacts →
	Indirect evidence “Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: RevenueBase Database · checked Sep 16, 2026
4	Softsquare	Partial evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	51-200	159 contacts →
	Partial evidence “At SoftSquare, we help organizations unlock the full potential of Salesforce through practical low code automation, conversational interfaces, and broad application of Salesforce…” Source: RevenueBase Database · checked Sep 16, 2026
5	Deligence Technologies INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	51-200	71 contacts →
	Indirect evidence “Building a business is hard.” Source: RevenueBase Database · checked Sep 16, 2026
6	ONE Contact INC	Partial evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	51-200	65 contacts →
	Partial evidence “At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.” Source: RevenueBase Database · checked Sep 16, 2026
7	simplyask.ai	Indirect evidence	Vancouver, ON, CanadaHQ checked Sep 16, 2026	51-200	50 contacts →
	Indirect evidence “SimplyAsk helps organizations optimize business processes and integrate new technologies into their operations.” Source: RevenueBase Database · checked Sep 16, 2026
8	Explorai	Indirect evidence	Montreal, QC, CanadaHQ checked Sep 16, 2026	11-50	42 contacts →
	Indirect evidence “Whether it's to automate your business processes, create a virtual assistant, predict your sales, optimize your production schedules (and much more), we have a solution for you.” Source: RevenueBase Database · checked Sep 16, 2026
9	Tykans Group INC	Partial evidence	Calgary, AB, CanadaHQ checked Sep 16, 2026	11-50	35 contacts →
	Partial evidence “You are committed to creating exceptional customer experiences, with the right technology by your side.” Source: RevenueBase Database · checked Sep 16, 2026
10	Stan AI	Indirect evidence	North York, ON, CanadaHQ checked Sep 16, 2026	11-50	31 contacts →
	Indirect evidence “STAN is transforming community and property management as the world's first AI-powered assistant dedicated to the industry.” Source: RevenueBase Database · checked Sep 16, 2026
11	Codex Media INC	Strong evidence	Montreal, QC, CanadaHQ checked Sep 16, 2026	11-50	19 contacts →
	Strong evidence “CODEX is the first global company to combine customer A.I interactions with sales automations.” Source: RevenueBase Database · checked Sep 16, 2026
12	Prizm Media	Strong evidence	Vancouver, BC, CanadaHQ checked Sep 16, 2026	51-200	16 contacts →
	Strong evidence “Prizm Media offers a cost-effective, superior alternative to Salesforce with our cutting-edge automation solutions that enhance operational efficiency across all customer-facing…” Source: RevenueBase Database · checked Sep 16, 2026
13	Umbrella Tech AI Solutions	Partial evidence	Toronto, CanadaHQ checked Sep 16, 2026	11-50	16 contacts →
	Partial evidence “Developing multi-lingual, omni-channel AI customer service agents with a focus on accounts receivables, health, fraud and many more.” Source: RevenueBase Database · checked Sep 16, 2026
14	Konnectcraft	Indirect evidence	Suite 500, CanadaHQ checked Sep 16, 2026	51-200	16 contacts →
	Indirect evidence “KonnectCraft, an established provider of IT services for small to mid-sized businesses, is now a leading software provider for Canadian and North American Businesses.” Source: RevenueBase Database · checked Sep 16, 2026
15	Services Gestcom INC	Indirect evidence	Saint-jérôme, QC, CanadaHQ checked Sep 16, 2026	51-200	15 contacts →
	Indirect evidence “Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.” Source: RevenueBase Database · checked Sep 16, 2026
16	Micrometrics	Indirect evidence	Ottawa, ON, CanadaHQ checked Sep 16, 2026	11-50	14 contacts →
	Indirect evidence “For nearly a decade, Micrometrics’ mission has been to improve the communication experience between frontline workers and the people they serve.” Source: RevenueBase Database · checked Sep 16, 2026
17	kinect.pro	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 16, 2026	11-50	14 contacts →
	Indirect evidence “12 years of proven expertise & hundreds of successfully completed projects.” Source: RevenueBase Database · checked Sep 16, 2026
18	LA 13e Solution	Indirect evidence	Lévis, QC, CanadaHQ checked Sep 16, 2026	11-50	12 contacts →
	Indirect evidence “Chez La 13e Solution, à Lévis, on part d’une conviction simple : la technologie doit d’abord servir les humains qui l’utilisent.” Source: RevenueBase Database · checked Sep 16, 2026
19	Voiceflip	Indirect evidence	Ottawa, ON, CanadaHQ checked Sep 16, 2026	1-10	12 contacts →
	Indirect evidence “Voiceflip turns your knowledge into 24/7 support that actually feels human.” Source: RevenueBase Database · checked Sep 16, 2026
20	Mxpert	Indirect evidence	St John’s, NL, CanadaHQ checked Sep 16, 2026	11-50	12 contacts →
	Indirect evidence “At Mxpert, we’re on a mission to help quick lube shops handle inbound calls more efficiently.” Source: RevenueBase Database · checked Sep 16, 2026
21	Cxsphere	Strong evidence	Mississauga, ON, CanadaHQ checked Sep 16, 2026	11-50	12 contacts →
	Strong evidence “CXsphere is a Conversational automation & intelligence platform for customer experience” Source: RevenueBase Database · checked Sep 16, 2026
22	Outreachgenius	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 16, 2026	11-50	10 contacts →
	Indirect evidence “At OutreachGenius, we’re building a platform for AI-powered voice agents designed specifically for home service businesses, franchise brands, and call centers serving the home…” Source: RevenueBase Database · checked Sep 16, 2026
23	Truffle Systems	Partial evidence	Edmonton, BC, CanadaHQ checked Sep 16, 2026	11-50	9 contacts →
	Partial evidence “Revolutionizing the Future of Self-Service & Frictionless Commerce At Truffle Systems, we are redefining the way businesses interact with customers by going beyond traditional POS.” Source: RevenueBase Database · checked Sep 16, 2026
24	Heitechsoft	Indirect evidence	Cambridge, ON, CanadaHQ checked Sep 16, 2026	11-50	9 contacts →
	Indirect evidence “At Heitech Software Solutions, we use the power of technology, including AI, to help businesses work smarter, not harder.” Source: RevenueBase Database · checked Sep 16, 2026
25	Optave	Partial evidence	Calgary, AB, CanadaHQ checked Sep 16, 2026	11-50	8 contacts →
	Partial evidence “Welcome to the future of customer support.” Source: RevenueBase Database · checked Sep 16, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation companies.
Partial evidence: Its own public description names part of customer service automation companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 413 customer service automation companies based in Canada

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Customer service automation companies based in Canada at a glance

As of Sep 16, 2026

12.5%Verified-email coverage

29.7Average contacts per company

1-10Median size (employees)

33.2%Largest-city concentration · Toronto

Sep 16, 2026Page data refreshed

Companies by employee count

1-10

315

11-50

51-200

201-500

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 413 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “customer service automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,533 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation companies by metro

Customer service automation companies in Toronto137
Customer service automation companies in Montreal40
Customer service automation companies in Vancouver30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation companies are there based in Canada?

RevenueBase identified 413 customer service automation companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Intouchcx, headquartered in Winnipeg, tops this list with the largest team on record.

Which city has the most customer service automation companies?

Toronto leads with 137 headquartered companies, followed by Montreal (40) and Vancouver (30).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,533 verified decision-maker contacts tracked across these 413 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.