Company lists · Data refreshed September 2026

Top 25 Customer service automation companies based in Brazil

Name: Customer service automation companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 16, 2026 745 companies tracked

RevenueBase identified 745 customer service automation companies headquartered in Brazil as of September 2026 and tracks 31,057 professional contacts across them, including 5,307 with verified work emails. Sao Paulo is the largest hub.

This list covers customer service automation companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review

745Companies

31,057Contacts tracked

5,307Verified emails

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The 25 largest customer service automation companies based in Brazil

Ranked by team size

Top 25 of 745 customer service automation companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	AEC	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 16, 2026	10001+	20,095 contacts →
	Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 16, 2026
2	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 16, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 16, 2026
3	Youtility Center DO Brasil	Indirect evidence	Barra Mansa, BrazilHQ checked Sep 16, 2026	1,001-5,000	926 contacts →
	Indirect evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 16, 2026
4	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 16, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 16, 2026
5	Abai Brasil	Indirect evidence	Barueri, BrazilHQ checked Sep 16, 2026	1,001-5,000	531 contacts →
	Indirect evidence “A ABAI é uma empresa espanhola focada em ajudar outras organizações a gerenciar de forma eficaz o relacionamento com seus clientes por meio da terceirização de processos e da…” Source: RevenueBase Database · checked Sep 16, 2026
6	Scooto	Partial evidence	Sao Paulo, BrazilHQ checked Sep 16, 2026	201-500	359 contacts →
	Partial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 16, 2026
7	Constat	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 16, 2026	51-200	318 contacts →
	Indirect evidence “Parceria verdadeira em TI” Source: RevenueBase Database · checked Sep 16, 2026
8	Raro Labs	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 16, 2026	201-500	273 contacts →
	Indirect evidence “Raro Labs is a software development startup based in Belo Horizonte, Brazil.” Source: RevenueBase Database · checked Sep 16, 2026
9	Cloud Humans	Partial evidence	Remoto, BrazilHQ checked Sep 16, 2026	51-200	178 contacts →
	Partial evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 16, 2026
10	2cx	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 16, 2026	201-500	133 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 16, 2026
11	Poli Digital	Indirect evidence	Goiânia, BrazilHQ checked Sep 16, 2026	51-200	128 contacts →
	Indirect evidence “Como não havia um caminho, nós abrimos o caminho.” Source: RevenueBase Database · checked Sep 16, 2026
12	ROBBU	Indirect evidence	São Paulo, BrazilHQ checked Sep 16, 2026	201-500	109 contacts →
	Indirect evidence “Meet Robbu, software is about humanity, we are the first generation in the world to have this digital service experience!” Source: RevenueBase Database · checked Sep 16, 2026
13	LIGO	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 16, 2026	51-200	101 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 16, 2026
14	Colmeia	Indirect evidence	São Paulo, BrazilHQ checked Sep 16, 2026	51-200	98 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 16, 2026
15	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 16, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 16, 2026
16	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 16, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 16, 2026
17	Grupo Unite	Indirect evidence	São Paulo, BrazilHQ checked Sep 16, 2026	201-500	94 contacts →
	Indirect evidence “Com 25 anos de estrada e presença multinacional, somos especialistas em Gestão de Relacionamento com o Cliente, unindo tecnologia própria, metodologia autoral, cultura humanizada…” Source: RevenueBase Database · checked Sep 16, 2026
18	Cvortex	Indirect evidence	Uberlândia, BrazilHQ checked Sep 16, 2026	51-200	92 contacts →
	Indirect evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 16, 2026
19	NEKI	Indirect evidence	Petrópolis, BrazilHQ checked Sep 16, 2026	51-200	87 contacts →
	Indirect evidence “Contacts E-mail: Sales@neki-it.com Website: http://neki.com.br/en We, from NEKI, aim to go beyond providing technological services.” Source: RevenueBase Database · checked Sep 16, 2026
20	Callflex	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 16, 2026	51-200	84 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 16, 2026
21	Solve4me	Indirect evidence	Votorantim, BrazilHQ checked Sep 16, 2026	51-200	83 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 16, 2026
22	YMMA	Indirect evidence	Ribeirão Preto, BrazilHQ checked Sep 16, 2026	n/a	83 contacts →
	Indirect evidence “Com a YMMA, sua empresa tem tudo o que precisa em um único lugar: CRM de Vendas, E-commerce, Chatbot, Automação de Marketing, Biometria, Call Center, PAP, Inteligência Artificial…” Source: RevenueBase Database · checked Sep 16, 2026
23	UBOTS	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 16, 2026	51-200	78 contacts →
	Indirect evidence “Utilizamos Inteligência Artificial para ajudar empresas a construir relacionamentos incríveis através de canais digitais.” Source: RevenueBase Database · checked Sep 16, 2026
24	OYSTR	Indirect evidence	Curitiba, BrazilHQ checked Sep 16, 2026	51-200	71 contacts →
	Indirect evidence “Desde 2014, a Oystr desenvolve tecnologia para quem leva o direito a sério.” Source: RevenueBase Database · checked Sep 16, 2026
25	WENI	Indirect evidence	Maceió, BrazilHQ checked Sep 16, 2026	51-200	71 contacts →
	Indirect evidence “Weni is an Artificial Intelligence company applied to communication.” Source: RevenueBase Database · checked Sep 16, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation companies.
Partial evidence: Its own public description names part of customer service automation companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 745 customer service automation companies based in Brazil

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Customer service automation companies based in Brazil at a glance

As of Sep 16, 2026

17.1%Verified-email coverage

41.7Average contacts per company

1-10Median size (employees)

27.4%Largest-city concentration · Sao Paulo

Sep 16, 2026Page data refreshed

Companies by employee count

1-10

518

11-50

171

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 745 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “customer service automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 5,307 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation companies by metro

Customer service automation companies in Sao Paulo204
Customer service automation companies in Curitiba38
Customer service automation companies in Belo Horizonte33
Customer service automation companies in Rio De Janeiro30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation companies are there based in Brazil?

RevenueBase identified 745 customer service automation companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.

Which city has the most customer service automation companies?

Sao Paulo leads with 204 headquartered companies, followed by Curitiba (38) and Belo Horizonte (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,307 verified decision-maker contacts tracked across these 745 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.