Company lists · Data refreshed September 2026

Top 25 Customer retention specialists based in the United States

Name: Customer retention specialists based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 258 companies tracked

RevenueBase identified 258 customer retention specialists headquartered in the United States as of September 2026 and tracks 1,511 professional contacts across them, including 336 with verified work emails. Chicago is the largest hub.

This list covers customer retention specialists headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

258Companies

1,511Contacts tracked

336Verified emails

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The 25 largest customer retention specialists based in the United States

Ranked by team size

Top 25 of 258 customer retention specialists based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention specialists: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Customer Direct	Partial evidence	Maryland Heights, MO, United StatesHQ checked Sep 19, 2026	201-500	234 contacts →
	Partial evidence “Customer Direct, founded in 1997, empowers its clients to make better business decisions.” Source: RevenueBase Database · checked Sep 19, 2026
2	Haberfeld	Indirect evidence	Lincoln, NE, United StatesHQ checked Sep 19, 2026	51-200	79 contacts →
	Indirect evidence “We are a team of 80 (and counting) creatives, consultants, salespeople, data analysts and more who excel at helping businesses grow.” Source: RevenueBase Database · checked Sep 19, 2026
3	Speedeon	Indirect evidence	Cleveland, OH, United StatesHQ checked Sep 19, 2026	11-50	49 contacts →
	Indirect evidence “Acquisition.” Source: RevenueBase Database · checked Sep 19, 2026
4	Ridgeline Agency	Partial evidence	Houston, TX, United StatesHQ checked Sep 19, 2026	11-50	36 contacts →
	Partial evidence “We believe in providing the kind of support that's so good your customers will tell their friends about it.” Source: RevenueBase Database · checked Sep 19, 2026
5	Andrew Reise	Partial evidence	Overland Park, KS, United StatesHQ checked Sep 19, 2026	51-200	31 contacts →
	Partial evidence “We are obsessed with constantly improving your customer experience because we know that increasing revenue and profits requires laser-like focus on customer loyalty that grows out…” Source: RevenueBase Database · checked Sep 19, 2026
6	Inflowcx	Partial evidence	Beaverton, OR, United StatesHQ checked Sep 19, 2026	51-200	28 contacts →
	Partial evidence “InflowCX, an Amplix Company, is your strategic partner in delivering unparalleled customer experiences (CX).” Source: RevenueBase Database · checked Sep 19, 2026
7	Communico	Partial evidence	Westport, United StatesHQ checked Sep 19, 2026	11-50	28 contacts →
	Partial evidence “Inspiring Exceptional Service Cultures To deliver consistently great customer experiences and stand out in the global market, you need to develop a true service culture where…” Source: RevenueBase Database · checked Sep 19, 2026
8	Jeffrey Gitomer	Indirect evidence	Charlotte, NC, United StatesHQ checked Sep 19, 2026	11-50	18 contacts →
	Indirect evidence “Jeffrey Gitomer is the CEO of Buy Gitomer.” Source: RevenueBase Database · checked Sep 19, 2026
9	Loyalty & Reward CO	Indirect evidence	Melville, NY, United StatesHQ checked Sep 19, 2026	11-50	17 contacts →
	Indirect evidence “Loyalty & Reward Co is the world’s only global pure-play loyalty consultancy, with offices in New York, London, Tokyo, Sydney and Melbourne.” Source: RevenueBase Database · checked Sep 19, 2026
10	Customer Care Measurement & Consulting	Partial evidence	Alexandria, VA, United StatesHQ checked Sep 19, 2026	11-50	17 contacts →
	Partial evidence “Our Vision: A marketplace that moves from measuring to managing the customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
11	Retentionx	Partial evidence	Miami, FL, United StatesHQ checked Sep 19, 2026	11-50	14 contacts →
	Partial evidence “RetentionX, is revolutionizing the way direct-to-consumer (DTC) brands use data and automation to drive growth.” Source: RevenueBase Database · checked Sep 19, 2026
12	Beyond Philosophy LLC	Partial evidence	Sarasota, FL, United StatesHQ checked Sep 19, 2026	11-50	14 contacts →
	Partial evidence “Founded in 2002 by Customer Experience thought leader Colin Shaw, Beyond Philosophy has since become a world leader Consultancy & training organization dedicated to move their…” Source: RevenueBase Database · checked Sep 19, 2026
13	CSM Practice	Partial evidence	Cupertino, CA, United StatesHQ checked Sep 19, 2026	11-50	14 contacts →
	Partial evidence “Suboptimal Net Revenue Retention (NRR) rate hinders companies' competitiveness in their market and impedes their growth objectives, limiting their potential for success.” Source: RevenueBase Database · checked Sep 19, 2026
14	LIFT	Partial evidence	Valencia, CA, United StatesHQ checked Sep 19, 2026	11-50	13 contacts →
	Partial evidence “LIFT stands at the forefront of the customer success industry as an unrivaled software and consulting firm.” Source: RevenueBase Database · checked Sep 19, 2026
15	Sales Training Consultants	Indirect evidence	Boca Raton, FL, United StatesHQ checked Sep 19, 2026	1-10	13 contacts →
	Indirect evidence “Mobilize sales teams to crush their numbers monthly!” Source: RevenueBase Database · checked Sep 19, 2026
16	Loyalty Research Center	Partial evidence	Indianapolis, IN, United StatesHQ checked Sep 19, 2026	11-50	10 contacts →
	Partial evidence “The Loyalty Research Center is a research and consulting company that partners with B2B, B2C and non-profit clients to measure and manage relationships with customers and…” Source: RevenueBase Database · checked Sep 19, 2026
17	The Dijulius Group	Partial evidence	Brecksville, OH, United StatesHQ checked Sep 19, 2026	11-50	8 contacts →
	Partial evidence “The ONE consulting firm in the country who answered "What's The Secret: To Providing a World-Class Customer Service Experience." The DiJulius Group is the leading resource used by…” Source: RevenueBase Database · checked Sep 19, 2026
18	Profit Expansion Group	Indirect evidence	Mesquite, TX, United StatesHQ checked Sep 19, 2026	11-50	8 contacts →
	Indirect evidence “Profit Expansion Group provides services to a variety of industries using an assortment of platforms.” Source: RevenueBase Database · checked Sep 19, 2026
19	Parr Moto	Indirect evidence	Fort Myers, FL, United StatesHQ checked Sep 19, 2026	11-50	7 contacts →
	Indirect evidence “Businesses are surrounded by opportunity.” Source: RevenueBase Database · checked Sep 19, 2026
20	Moran Consulting, INC	Partial evidence	Chicago, IL, United StatesHQ checked Sep 19, 2026	11-50	6 contacts →
	Partial evidence “Since 1997, Moran Consulting has created customized customer service training solutions for more than 700 organizations in a variety of industries across the world.” Source: RevenueBase Database · checked Sep 19, 2026
21	Charisma Communications LLC	Partial evidence	Tampa, FL, United StatesHQ checked Sep 19, 2026	1-10	6 contacts →
	Partial evidence “Are you over losing customers as fast as you landed them?” Source: RevenueBase Database · checked Sep 19, 2026
22	Promoveo, LLC	Partial evidence	Springfield, MO, United StatesHQ checked Sep 19, 2026	51-200	6 contacts →
	Partial evidence “Customers may forget what you said but, they will never forget how you made them feel” At PROMOVEO we promise to provide a positive experience for your customers, backed by an…” Source: RevenueBase Database · checked Sep 19, 2026
23	Inspeier	Partial evidence	Minneapolis, MN, United StatesHQ checked Sep 19, 2026	1-10	6 contacts →
	Partial evidence “InSpeier helps companies build loyal customers by identifying opportunities through research and developing strategies that enhance the customer experience, leapfrog the…” Source: RevenueBase Database · checked Sep 19, 2026
24	BGX	Indirect evidence	Los Angeles, CA, United StatesHQ checked Sep 19, 2026	1-10	6 contacts →
	Indirect evidence “Simply put, our business is…the success of yours.” Source: RevenueBase Database · checked Sep 19, 2026
25	DON Williams Global	Partial evidence	Hurst, TX, United StatesHQ checked Sep 19, 2026	11-50	5 contacts →
	Partial evidence “Don Williams Global is a company dedicated the changing business around the globe one WOW customer experience at a time.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer retention specialists. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer retention specialists.
Partial evidence: Its own public description names part of customer retention specialists, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer retention specialists. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 258 customer retention specialists based in the United States

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Customer retention specialists based in the United States at a glance

As of Sep 19, 2026

22.2%Verified-email coverage

5.9Average contacts per company

1-10Median size (employees)

3.9%Largest-city concentration · Chicago

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

198

11-50

51-200

201-500

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 258 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention specialists, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer retention specialists”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention specialists), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer retention specialists, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 336 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention specialists, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention specialists are there based in the United States?

RevenueBase identified 258 customer retention specialists headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Customer Direct, headquartered in Maryland Heights, tops this list with the largest team on record.

Which city has the most customer retention specialists?

Chicago leads with 10 headquartered companies, followed by Atlanta (7) and Austin (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 336 verified decision-maker contacts tracked across these 258 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.