Company lists · Data refreshed September 2026

Top 25 Customer retention companies based in the United States

Name: Customer retention companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 251 companies tracked

RevenueBase identified 251 customer retention companies headquartered in the United States as of September 2026 and tracks 5,912 professional contacts across them, including 1,322 with verified work emails. New York is the largest hub.

This list covers customer retention companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

251Companies

5,912Contacts tracked

1,322Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer retention companies based in the United States

Ranked by team size

Top 25 of 251 customer retention companies based in the United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Affinion Group	Partial evidence	Stamford, CT, United StatesHQ checked Sep 19, 2026	1,001-5,000	597 contacts →
	Partial evidence “Affinion enables companies to connect and engage with their customers, creating rewarding relationships and enhancing brand loyalty.” Source: RevenueBase Database · checked Sep 19, 2026
2	The Lacek Group	Indirect evidence	Minneapolis, MN, United StatesHQ checked Sep 19, 2026	201-500	279 contacts →
	Indirect evidence “For more than 30 years, The Lacek Group has been perfecting the art and algorithms of brand devotion.” Source: RevenueBase Database · checked Sep 19, 2026
3	PAR Punchh	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 19, 2026	201-500	265 contacts →
	Indirect evidence “Punchh, a PAR Technology (NYSE: PAR) brand, is the leading loyalty, offers, and engagement platform for restaurants, groceries, retailers, and convenience stores.” Source: RevenueBase Database · checked Sep 19, 2026
4	Ascenda	Partial evidence	New York, NY, United StatesHQ checked Sep 19, 2026	201-500	230 contacts →
	Partial evidence “We believe that the companies who win in the market are those who build deep, long-lasting relationships with their customers.” Source: RevenueBase Database · checked Sep 19, 2026
5	Annex Cloud	Indirect evidence	Mclean, VA, United StatesHQ checked Sep 19, 2026	51-200	212 contacts →
	Indirect evidence “Annex Cloud empowers brands to launch, scale, and optimize loyalty programs that drive measurable business results.” Source: RevenueBase Database · checked Sep 19, 2026
6	Phaedon	Partial evidence	Minneapolis, MN, United StatesHQ checked Sep 19, 2026	201-500	173 contacts →
	Partial evidence “Phaedon is a loyalty partner to brands across travel, hospitality, and retail, helping organizations humanize loyalty by transforming customer interactions into meaningful…” Source: RevenueBase Database · checked Sep 19, 2026
7	INTEQ	Partial evidence	Lisle, IL, United StatesHQ checked Sep 19, 2026	51-200	151 contacts →
	Partial evidence “Thirty years ago, we started by helping large banks solve a hard problem: how to keep customers longer, engage them more often, and deepen relationships that would slowly drift…” Source: RevenueBase Database · checked Sep 19, 2026
8	Access Development	Indirect evidence	Salt Lake City, UT, United StatesHQ checked Sep 19, 2026	51-200	148 contacts →
	Indirect evidence “Access Development, one of Utah’s most frequently recognized best companies to work for, provides high-value, high-impact engagement and loyalty programs for organizations…” Source: RevenueBase Database · checked Sep 19, 2026
9	EBBO	Partial evidence	Rocky Hill, CT, United StatesHQ checked Sep 19, 2026	51-200	138 contacts →
	Partial evidence “ebbo is an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades.” Source: RevenueBase Database · checked Sep 19, 2026
10	Amplifi Loyalty Solutions	Partial evidence	Naperville, IL, United StatesHQ checked Sep 19, 2026	51-200	131 contacts →
	Partial evidence “ampliFI Loyalty Solutions is an industry-leading loyalty and engagement program provider specializing in data-driven, custom rewards programs for financial institutions nationwide.” Source: RevenueBase Database · checked Sep 19, 2026
11	RYMAX	Indirect evidence	Pine Brook, NJ, United StatesHQ checked Sep 19, 2026	201-500	93 contacts →
	Indirect evidence “Rymax is a woman-owned, WBE-certified leader in loyalty marketing to corporate America.” Source: RevenueBase Database · checked Sep 19, 2026
12	Brierley A Capillary Services Company	Indirect evidence	Frisco, TX, United StatesHQ checked Sep 19, 2026	51-200	90 contacts →
	Indirect evidence “Brierley, a Capillary company, is transforming loyalty by turning client challenges into successful and profitable loyalty solutions around the world.” Source: RevenueBase Database · checked Sep 19, 2026
13	DBM Group	Partial evidence	Irvine, CA, United StatesHQ checked Sep 19, 2026	51-200	89 contacts →
	Partial evidence “At DBM Group, we’re more than a full-service direct marketing agency-we’re pioneers in crafting loyalty solutions that drive deeper connections between brands and their customers.” Source: RevenueBase Database · checked Sep 19, 2026
14	RAZR	Indirect evidence	Minneapolis, MN, United StatesHQ checked Sep 19, 2026	51-200	78 contacts →
	Indirect evidence “RAZR is a marketing technology company headquartered in Minneapolis, MN, with offices in Vancouver, BC.” Source: RevenueBase Database · checked Sep 19, 2026
15	DX	Indirect evidence	Edgewater, NJ, United StatesHQ checked Sep 19, 2026	51-200	58 contacts →
	Indirect evidence “Building and maintaining relationships have always been at the core of DXagency’s mission.” Source: RevenueBase Database · checked Sep 19, 2026
16	Gameball	Partial evidence	San Francisco, United StatesHQ checked Sep 19, 2026	51-200	51 contacts →
	Partial evidence “Gameball - the Retention Growth Engine for B2C.” Source: RevenueBase Database · checked Sep 19, 2026
17	Sessionm	Partial evidence	Boston, MA, United StatesHQ checked Sep 19, 2026	201-500	48 contacts →
	Partial evidence “SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships.” Source: RevenueBase Database · checked Sep 19, 2026
18	froogal.ai	Partial evidence	Plano, TX, United StatesHQ checked Sep 19, 2026	51-200	36 contacts →
	Partial evidence “Froogal is the #1 Customer Loyalty & Engagement platform empowering brands worldwide to turn every customer into a brand advocate through meaningful, long-term relationships…” Source: RevenueBase Database · checked Sep 19, 2026
19	nector.io	Partial evidence	New York, NY, United StatesHQ checked Sep 19, 2026	11-50	35 contacts →
	Partial evidence “Nector.io is a SaaS tool that helps online stores keep their customers coming back.” Source: RevenueBase Database · checked Sep 19, 2026
20	Sticky Digital	Partial evidence	San Diego, CA, United StatesHQ checked Sep 19, 2026	11-50	30 contacts →
	Partial evidence “VOTED #1 RETENTION MARKETING AGENCY IN NORTH AMERICA 2023 EMAIL +SMS Retention marketing is more than just sending an email.” Source: RevenueBase Database · checked Sep 19, 2026
21	Tint NOW Trueloyal	Indirect evidence	San Antonio, TX, United StatesHQ checked Sep 19, 2026	51-200	30 contacts →
	Indirect evidence “Moved to TINT, the leader in community-powered marketing, and Zinrelo, the leading loyalty solution for consumer brands have merged and are now TrueLoyal!” Source: RevenueBase Database · checked Sep 19, 2026
22	Celebration Marketing	Partial evidence	Owings Mills, MD, United StatesHQ checked Sep 19, 2026	11-50	27 contacts →
	Partial evidence “Attract new customers each month and create loyalty with existing customers by sending them a personalized mailer with a special gift for their birthday or with a warm welcome if…” Source: RevenueBase Database · checked Sep 19, 2026
23	Awarex	Partial evidence	Boston, MA, United StatesHQ checked Sep 19, 2026	11-50	27 contacts →
	Partial evidence “AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities - right out of the box.” Source: RevenueBase Database · checked Sep 19, 2026
24	Quaxar	Indirect evidence	Miami, FL, United StatesHQ checked Sep 19, 2026	51-200	27 contacts →
	Indirect evidence “Quaxar is an award Loyalty and Digital Marketing firm specialized in creating revenue through client relationship management and digital contact.” Source: RevenueBase Database · checked Sep 19, 2026
25	2nd Spark	Partial evidence	Ambler, PA, United StatesHQ checked Sep 19, 2026	11-50	26 contacts →
	Partial evidence “2nd Spark is a loyalty company helping healthcare and pharmaceutical brands keep the customers they worked hard to earn.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer retention companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer retention companies.
Partial evidence: Its own public description names part of customer retention companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer retention companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 251 customer retention companies based in the United States

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,322 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer retention companies based in the United States at a glance

As of Sep 19, 2026

22.4%Verified-email coverage

23.6Average contacts per company

1-10Median size (employees)

7.2%Largest-city concentration · New York

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

130

11-50

51-200

201-500

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 251 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer retention companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer retention companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,322 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention companies are there based in the United States?

RevenueBase identified 251 customer retention companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Affinion Group, headquartered in Stamford, tops this list with the largest team on record.

Which city has the most customer retention companies?

New York leads with 18 headquartered companies, followed by San Francisco (9) and Los Angeles (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,322 verified decision-maker contacts tracked across these 251 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 251 customer retention companies based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

Customer retention companies by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.