Company lists · Data refreshed October 2026
Top 20 Customer retention call centers based in South Africa
RevenueBase identified 46 company matches for customer retention call centers associated with South Africa as of October 2026 and tracks 4,741 professional contacts across them, including 539 with verified work emails. Durban is the largest hub.
This list covers company matches for customer retention call centers associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 20 largest customer retention call centers based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,071 contacts → | ||||
Exact match “We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 2 | 917 contacts → | ||||
Exact match “Our People.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 3 | 718 contacts → | ||||
Exact match “Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 4 | 517 contacts → | ||||
Exact match “iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 5 | 434 contacts → | ||||
Exact match “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 6 | 214 contacts → | ||||
Exact match “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 7 | 150 contacts → | ||||
Exact match “Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 8 | 82 contacts → | ||||
Exact match “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 9 | 50 contacts → | ||||
Exact match “CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 10 | 47 contacts → | ||||
Exact match “IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 11 | 37 contacts → | ||||
Exact match “As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 12 | 24 contacts → | ||||
Exact match “LoyaltyPlus is an independent customer relationship management (CRM) company committed to offering complete client retention through its cutting-edge loyalty programmes and…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 13 | 16 contacts → | ||||
Exact match “Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 14 | 15 contacts → | ||||
Exact match “SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 15 | 14 contacts → | ||||
Exact match “Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 16 | 14 contacts → | ||||
Exact match “ABOUT US We offer strategic services that provides our clients with optimal channels to communicate personally with their end customers.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 17 | 12 contacts → | ||||
Exact match “Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 18 | 5 contacts → | ||||
Exact match “Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 19 | 3 contacts → | ||||
Exact match “Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
| 20 | 3 contacts → | ||||
Exact match “BCC Telemarketing was founded with two overriding objectives in mind.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer retention call centers”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 20 of 46 customer retention call centers based in South Africa
See the full list, filter by size, metro and specialty, and access 539 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer retention call centers based in South Africa at a glance
As of Oct 1, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 46 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with South Africa whose business descriptions match “customer retention call centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 539 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer retention call centers”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer retention call centers are there based in South Africa?
RevenueBase identified 46 company matches for customer retention call centers associated with South Africa as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Mindpearl tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most customer retention call centers?
Durban leads with 10 company records, followed by Johannesburg (8) and Cape Town (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 539 professional contacts with verified work emails tracked across these 46 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.
Ready to reach these companies? Verified emails and direct dials for all 46 customer retention call centers based in South Africa. Start with a free account, no credit card.
Download this list →Related lists
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- Customer retention call centers based in the Netherlands
- Customer retention call centers based in Spain
- Customer retention call centers based in Canada
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- Customer retention call centers based in London, United Kingdom
- Customer retention call centers based in Argentina
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer retention call centers based in the United States
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Company intelligence · public preview
Top 20 customer retention call centers based in South Africa
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 46 matching company records for customer retention call centers based in South Africa, with 4,741 tracked contacts and 539 verified work emails.
This public preview shows 20 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 20 customer retention call centers based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Mindpearlmindpearl.comHQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 1,071 contacts → |
“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Rewardscorewardsco.comHQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 917 contacts → |
“Our People.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Talksuretalksuresa.co.zaHQ: Durban, South AfricaReported employees: 501-1,000 | Durban, South Africa | 501-1,000 | Exact match | 718 contacts → |
“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Icontact BPOicontactbpo.comHQ: Johannesburg, South AfricaReported employees: 1,001-5,000 | Johannesburg, South Africa | 1,001-5,000 | Exact match | 517 contacts → |
“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Synergy Contact Centresynergycontactcentre.comHQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Bespoke Internationalbespokeinternationalgroup.comHQ: Durban, South AfricaReported employees: 5,001-10,000 | Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Proceraproceragroup.comHQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 150 contacts → |
“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Ec3 South Africaec3.co.zaHQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Carecall Retail & Distribution Servicescallcentre.co.zaHQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 50 contacts → |
“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  The Unlimited Global Business Solutionstheunlimitedinternational.comHQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 47 contacts → |
“IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | ELS Customer Experienceelscx.com HQ: Johannesburg, South AfricaReported employees: 201-500 | Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Loyaltyplusloyaltyplus.cloudHQ: Centurion, South AfricaReported employees: 11-50 | Centurion, South Africa | 11-50 | Exact match | 24 contacts → |
“LoyaltyPlus is an independent customer relationship management (CRM) company committed to offering complete client retention through its cutting-edge loyalty programmes and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  YMS Contact Centreymscc.co.zaHQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 16 contacts → |
“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | SA Commercialsa-commercial.co.za HQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 15 contacts → |
“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Mbono Communications Mbono MCX Connectmbono.co.zaHQ: Nelson Mandela Bay, South AfricaReported employees: 11-50 | Nelson Mandela Bay, South Africa | 11-50 | Exact match | 14 contacts → |
“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  International Call Groupicallgroup.comHQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 14 contacts → |
“ABOUT US We offer strategic services that provides our clients with optimal channels to communicate personally with their end customers.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Contact IQ PTY LTDcontactiq.co.zaHQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 12 contacts → |
“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Callworxcallworx.co.zaHQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 5 contacts → |
“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Bloom Global Outsourcingbloomglobaloutsourcing.comHQ: Durban, South AfricaReported employees: 11-50 | Durban, South Africa | 11-50 | Exact match | 3 contacts → |
“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | BCC Telemarketing SAbcctelemarketing.co.uk HQ: Umhlanga, South AfricaReported employees: 201-500 | Umhlanga, South Africa | 201-500 | Exact match | 3 contacts → |
“BCC Telemarketing was founded with two overriding objectives in mind.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 20 of 46 company matches
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Customer retention call centers: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
46 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 46 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer retention call centers?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer retention call centers did RevenueBase find based in South Africa?
The saved snapshot records 46 matching company records, 4,741 tracked contacts and 539 verified emails. The public preview displays 20 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Customer retention call centers by geography
- Customer retention call centers based in the United States
- Customer retention call centers based in Brazil
- Customer retention call centers based in the United Kingdom
- Customer retention call centers based in Italy
- Customer retention call centers based in Germany
- Customer retention call centers based in France
- Customer retention call centers based in the Netherlands
- Customer retention call centers based in Spain
- Customer retention call centers based in Canada
- Customer retention call centers based in Mexico
- Customer retention call centers based in London, United Kingdom
- Customer retention call centers based in Argentina
Cite this list
RevenueBase Data Team. Top 20 customer retention call centers based in South Africa. Snapshot: October 1, 2026. https://revenuebase.ai/companies/customer-retention-call-centers/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer retention call centers based in the United States
- Customer retention call centers based in Brazil
- Customer retention call centers based in the United Kingdom
- Customer retention call centers based in Italy
- Customer retention call centers based in Germany
- Customer retention call centers based in France
Company intelligence · public preview
Top 20 customer retention call centers based in South Africa
RevenueBase records 46 matching company records for customer retention call centers based in South Africa, with 4,741 tracked contacts and 539 verified work emails.
This public preview shows 20 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 20 customer retention call centers based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Mindpearlmindpearl.com HQ: Cape Town, South AfricaReported employees: 1,001-5,000 | Cape Town, South Africa | 1,001-5,000 | Exact match | 1,071 contacts → |
“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Rewardscorewardsco.com HQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 917 contacts → |
“Our People.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Talksuretalksuresa.co.za HQ: Durban, South AfricaReported employees: 501-1,000 | Durban, South Africa | 501-1,000 | Exact match | 718 contacts → |
“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Icontact BPOicontactbpo.com HQ: Johannesburg, South AfricaReported employees: 1,001-5,000 | Johannesburg, South Africa | 1,001-5,000 | Exact match | 517 contacts → |
“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Synergy Contact Centresynergycontactcentre.com HQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Bespoke Internationalbespokeinternationalgroup.com HQ: Durban, South AfricaReported employees: 5,001-10,000 | Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Proceraproceragroup.com HQ: Ethekwini, South AfricaReported employees: 1,001-5,000 | Ethekwini, South Africa | 1,001-5,000 | Exact match | 150 contacts → |
“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Ec3 South Africaec3.co.za HQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Carecall Retail & Distribution Servicescallcentre.co.za HQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 50 contacts → |
“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | The Unlimited Global Business Solutionstheunlimitedinternational.com HQ: Durban, South AfricaReported employees: 1,001-5,000 | Durban, South Africa | 1,001-5,000 | Exact match | 47 contacts → |
“IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | ELS Customer Experienceelscx.com HQ: Johannesburg, South AfricaReported employees: 201-500 | Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Loyaltyplusloyaltyplus.cloud HQ: Centurion, South AfricaReported employees: 11-50 | Centurion, South Africa | 11-50 | Exact match | 24 contacts → |
“LoyaltyPlus is an independent customer relationship management (CRM) company committed to offering complete client retention through its cutting-edge loyalty programmes and…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | YMS Contact Centreymscc.co.za HQ: Durban, South AfricaReported employees: 201-500 | Durban, South Africa | 201-500 | Exact match | 16 contacts → |
“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | SA Commercialsa-commercial.co.za HQ: Cape Town, South AfricaReported employees: 201-500 | Cape Town, South Africa | 201-500 | Exact match | 15 contacts → |
“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Mbono Communications Mbono MCX Connectmbono.co.za HQ: Nelson Mandela Bay, South AfricaReported employees: 11-50 | Nelson Mandela Bay, South Africa | 11-50 | Exact match | 14 contacts → |
“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | International Call Groupicallgroup.com HQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 14 contacts → |
“ABOUT US We offer strategic services that provides our clients with optimal channels to communicate personally with their end customers.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Contact IQ PTY LTDcontactiq.co.za HQ: Durban, South AfricaReported employees: 51-200 | Durban, South Africa | 51-200 | Exact match | 12 contacts → |
“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Callworxcallworx.co.za HQ: Midrand, South AfricaReported employees: 11-50 | Midrand, South Africa | 11-50 | Exact match | 5 contacts → |
“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Bloom Global Outsourcingbloomglobaloutsourcing.com HQ: Durban, South AfricaReported employees: 11-50 | Durban, South Africa | 11-50 | Exact match | 3 contacts → |
“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | BCC Telemarketing SAbcctelemarketing.co.uk HQ: Umhlanga, South AfricaReported employees: 201-500 | Umhlanga, South Africa | 201-500 | Exact match | 3 contacts → |
“BCC Telemarketing was founded with two overriding objectives in mind.” Recorded description excerpt · October 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 20 of 46 company matches
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Customer retention call centers: dataset insights
October 1, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
46 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 46 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer retention call centers?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer retention call centers did RevenueBase find based in South Africa?
The saved snapshot records 46 matching company records, 4,741 tracked contacts and 539 verified emails. The public preview displays 20 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 20 customer retention call centers based in South Africa. Snapshot: October 1, 2026. https://revenuebase.ai/companies/customer-retention-call-centers/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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