Company lists · Data refreshed September 2026

Top 20 Customer retention call centers based in India

RevenueBase identified 156 customer retention call centers headquartered in India as of September 2026 and tracks 5,782 professional contacts across them, including 110 with verified work emails. Pune is the largest hub.

This list covers customer retention call centers headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
156Companies
5,782Contacts tracked
110Verified emails
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The 20 largest customer retention call centers based in India

Ranked by team size
Top 20 of 156 customer retention call centers based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceHyderabad, IndiaHQ checked Sep 14, 20261,001-5,0001,076 contacts →

Partial evidence

“Even the markets know that we’re the good call’!”

Source: RevenueBase Database · checked Sep 14, 2026
2Strong evidenceJaipur, IndiaHQ checked Sep 14, 2026501-1,000649 contacts →

Strong evidence

“We at Girnar Care work towards customer satisfaction and it is also a center of customer excellence.”

Source: RevenueBase Database · checked Sep 14, 2026
3Partial evidenceFaridabad, IndiaHQ checked Sep 14, 2026201-500318 contacts →

Partial evidence

“We are a diversified services company with extensive experience in design and execution of customer engagement programs meeting diverse requirements of our clients.”

Source: RevenueBase Database · checked Sep 14, 2026
4Strong evidenceKochi, IndiaHQ checked Sep 14, 20261,001-5,000260 contacts →

Strong evidence

“Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala.”

Source: RevenueBase Database · checked Sep 14, 2026
5Strong evidenceThane, IndiaHQ checked Sep 14, 2026201-500242 contacts →

Strong evidence

“ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals.”

Source: RevenueBase Database · checked Sep 14, 2026
6Partial evidenceMumbai, IndiaHQ checked Sep 14, 2026201-500163 contacts →

Partial evidence

“Excel Infoways Ltd is a Leading Customer Contact Centre providing Voice Based Services in the areas of Collections, Telemarketing and Customer Care.It offers a range of customer…”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceThane, IndiaHQ checked Sep 14, 202651-200140 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
8Partial evidenceGurgaon, IndiaHQ checked Sep 14, 202651-20071 contacts →

Partial evidence

“Gandalf Services is a full-service customer engagement centre that provides Inbound, Outbound, Back Office and Consulting Services for outsourced environments.”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidenceNoida, IndiaHQ checked Sep 14, 2026201-50064 contacts →

Partial evidence

“One Touch Solutions was founded in Melbourne, Australia and specializes all forms of call centre outsourcing services.”

Source: RevenueBase Database · checked Sep 14, 2026
10Indirect evidenceBangalore, IndiaHQ checked Sep 14, 2026201-50063 contacts →

Indirect evidence

“Mainstay offshore is an award winning offshore services provider providing Technical services in the areas of network, Dialup, browser, email, OS, hardware, software and web…”

Source: RevenueBase Database · checked Sep 14, 2026
11Strong evidenceNew Delhi, IndiaHQ checked Sep 14, 202651-20056 contacts →

Strong evidence

“At Call Connect India, we are a leading Call Center and Business Process Outsourcing (BPO) service provider, dedicated to helping businesses worldwide achieve their targets and…”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceNew Delhi, IndiaHQ checked Sep 14, 2026501-1,00056 contacts →

Indirect evidence

“VCall is a leading business process management company with cross-disciplinary knowledge of service industry and processes, our partnership approach, comprehensive solutions, and…”

Source: RevenueBase Database · checked Sep 14, 2026
13Strong evidenceRajkot, IndiaHQ checked Sep 14, 202651-20038 contacts →

Strong evidence

“Vbiz Solutions is a leading provider of BPO and Call Center services, specializing in Customer Care, Telecalling, Telemarketing, Virtual Assistant services, and Payment Collection.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidenceKolkata, IndiaHQ checked Sep 14, 202651-20017 contacts →

Partial evidence

“Vanggharamaa BPO (formerly known as All Area Access Solutions) is a leading customer service company that provides comprehensive support to businesses of all sizes and…”

Source: RevenueBase Database · checked Sep 14, 2026
15Strong evidencePune, IndiaHQ checked Sep 14, 202611-5014 contacts →

Strong evidence

“Established in 2009, Reliable Communication is a preferred Outbound Call Center service provider for sales process outsourcing with expertise in telecalling services for in-bound…”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceGurgaon, IndiaHQ checked Sep 14, 2026201-50012 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
17Strong evidencePune, IndiaHQ checked Sep 14, 202651-20011 contacts →

Strong evidence

“1.BPO & Call Center Services 2.Back office Support Services 3.”

Source: RevenueBase Database · checked Sep 14, 2026
18Indirect evidenceAurangabad, IndiaHQ checked Sep 14, 202611-507 contacts →

Indirect evidence

“Fabz Info Pvt.”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceKurji, IndiaHQ checked Sep 14, 202611-505 contacts →

Partial evidence

“From handling your inbound customer queries with sophistication to providing in-depth knowledge about your target market niche to remarketing techniques that have been proven to…”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceAhmedabad, IndiaHQ checked Sep 14, 202651-2003 contacts →

Indirect evidence

“INDIANINCORP culture is embedded in the deeply rooted beliefs, values and norms shared by its employees.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 20 of 156 customer retention call centers based in India

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Customer retention call centers based in India at a glance

As of Sep 14, 2026
1.9%Verified-email coverage
37.1Average contacts per company
11-50Median size (employees)
9.6%Largest-city concentration · Pune
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
23
11-50
60
51-200
41
201-500
19
501-1,000
7
1,001-5,000
5
5,001-10,000
1

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 156 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “customer retention call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer retention call centers, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 110 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention call centers are there based in India?

RevenueBase identified 156 customer retention call centers headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Hrhnext Services Limited, headquartered in Hyderabad, tops this list with the largest team on record.

Which city has the most customer retention call centers?

Pune leads with 15 headquartered companies, followed by Noida (11) and Bangalore (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 110 verified decision-maker contacts tracked across these 156 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.