Company lists · Data refreshed September 2026

Top 25 Customer retention call center services based in Germany

RevenueBase identified 80 customer retention call center services headquartered in Germany as of September 2026 and tracks 1,168 professional contacts across them, including 197 with verified work emails. Berlin is the largest hub.

This list covers customer retention call center services headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
80Companies
1,168Contacts tracked
197Verified emails
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The 25 largest customer retention call center services based in Germany

Ranked by team size
Top 25 of 80 customer retention call center services based in Germany, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer retention call center services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceDresden, GermanyHQ checked Sep 28, 20261,001-5,000303 contacts →

Indirect evidence

“gevekom - Your better place to work.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceGelsenkirchen, GermanyHQ checked Sep 28, 20261,001-5,000237 contacts →

Strong evidence

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceMönchengladbach, GermanyHQ checked Sep 28, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceSarstedt, GermanyHQ checked Sep 28, 2026201-50047 contacts →

Strong evidence

“Here, you will find far more than just call centre services.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceOldenburg (oldb.), GermanyHQ checked Sep 28, 2026201-50038 contacts →

Strong evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceBerlin, GermanyHQ checked Sep 28, 202651-20028 contacts →

Partial evidence

“Die voxpark GmbH ist ein etabliertes und wachsendes Kundenservice-Center, das sich erfolgreich in den Bereichen Telemarketing und ganzheitliches Kundenmanagement positioniert hat.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceHamburg, GermanyHQ checked Sep 28, 20261,001-5,00027 contacts →

Partial evidence

“Seit 1994 entwickelt die getaline GmbH als Customer-Care-Dienstleister maßgeschneiderte Kundendialogkonzepte für ihre Auftraggeber.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceAugsburg, GermanyHQ checked Sep 28, 2026201-50024 contacts →

Indirect evidence

“Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceBayreuth, GermanyHQ checked Sep 28, 202651-20024 contacts →

Indirect evidence

“Ihre Marke ist unsere Botschaft Business Dialog ist unsere Stärke, effektive Vertriebsarbeit und optimales Kundenmarketing sind das A und O unserer Arbeit.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceUnterföhring, GermanyHQ checked Sep 28, 202651-20021 contacts →

Partial evidence

“Die Loyalty Effect GmbH ist ein führendes Unternehmen im Bereich Kundenbindung und Customer Loyalty Management.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceFlensburg, GermanyHQ checked Sep 28, 2026201-50021 contacts →

Indirect evidence

“Callcenter-Services, Telesales, Kundenservice”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceLeipzig, GermanyHQ checked Sep 28, 202651-20019 contacts →

Indirect evidence

“Den roten oder den blauen Draht kappen?”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceStuttgart, GermanyHQ checked Sep 28, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceLübeck, GermanyHQ checked Sep 28, 20261-1013 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceEttlingen, GermanyHQ checked Sep 28, 202611-509 contacts →

Strong evidence

“Termitel – Ihr Partner für exzellentes Telemarketing & Customer Care Sie suchen einen starken Partner für Ihre Call Center- und Customer Care-Aktivitäten?”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceHof, GermanyHQ checked Sep 28, 202611-507 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceBruchsal, GermanyHQ checked Sep 28, 202611-506 contacts →

Strong evidence

“opti-serv ist eine Unternehmensberatung mit Schwerpunkt auf Call Center und Kundenservice.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceErfurt, GermanyHQ checked Sep 28, 202651-2006 contacts →

Indirect evidence

“Wir sind stolz auf unsere kleine Manufaktur im Herzen von Erfurt, die sich 2007 zum Ziel gesetzt hat, stets hochqualitativ und immer individuell zu arbeiten.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceDüsseldorf, GermanyHQ checked Sep 28, 20261-106 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceZeven, GermanyHQ checked Sep 28, 202611-503 contacts →

Strong evidence

“POSERN CONNECT übernimmt als gewinnorientiertes Customer Experience Center kommunikative Aufgaben zur erfolgreichen Kundenfindung und -bindung.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceHamburg, GermanyHQ checked Sep 28, 202651-2002 contacts →

Indirect evidence

“Sie suchen einen zuverlässigen und kompetenten Servicepartner auf der Höhe der Zeit?”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceHerborn, GermanyHQ checked Sep 28, 202611-502 contacts →

Indirect evidence

“Kommunikation ist unsere Leidenschaft – seit Bei telepunkt dreht sich alles um eines: Menschen verbinden – klar, zuverlässig und mit echter Nähe.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceEssen, GermanyHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Das Betreiben eines Callcenters, das Unternehmen dabei unterstützt deren Vertriebsziele zu erreichen, Inbound- sowie Outbound-Telefonie, Kundenservice, technischer Support…”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceStuttgart, GermanyHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Die Telepro Connect GmbH mit Sitz in Stuttgart ist ein aufstrebendes Callcenter mit klarem Fokus auf Qualität und Kommunikation.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceDresden, GermanyHQ checked Sep 28, 202651-2001 contacts →

Strong evidence

“Wir verstehen uns nicht nur als Call-Center, sondern unterstützen unsere Kunden partnerschaftlich, ganzheitlich und individuell in allen Bereichen des Dialogmarketings.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 80 customer retention call center services based in Germany

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Customer retention call center services based in Germany at a glance

As of Sep 28, 2026
16.9%Verified-email coverage
14.6Average contacts per company
11-50Median size (employees)
8.8%Largest-city concentration · Berlin
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
31
11-50
18
51-200
15
201-500
8
501-1,000
3
1,001-5,000
3

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 80 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer retention call center services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer retention call center services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer retention call center services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer retention call center services, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 197 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer retention call center services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer retention call center services are there based in Germany?

RevenueBase identified 80 customer retention call center services headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gevekom Gmbh, headquartered in Dresden, tops this list with the largest team on record.

Which city has the most customer retention call center services?

Berlin leads with 7 headquartered companies, followed by Dusseldorf (5) and Dresden (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 197 verified decision-maker contacts tracked across these 80 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.