Company lists · Data refreshed September 2026

Top 25 Customer messaging platforms based in Germany

RevenueBase identified 99 customer messaging platforms headquartered in Germany as of September 2026 and tracks 2,501 professional contacts across them, including 1,189 with verified work emails and 173 with mobile numbers. Berlin is the largest hub.

This list covers customer messaging platforms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
99Companies
2,501Contacts tracked
1,189Verified emails
173Mobile numbers
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer messaging platforms based in Germany

Ranked by team size
Top 25 of 99 customer messaging platforms based in Germany, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer messaging platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBerlin, Germany501-1,000807 contacts →

Strong evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceKarlsruhe, Germany201-500150 contacts →

Partial evidence

“VIER rethinks customer dialogue and communication.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceMunster, Germany201-500119 contacts →

Indirect evidence

“DSaF - Ihre Experten für digitalen Kundenservice.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceGrunwald, Germany51-200113 contacts →

Indirect evidence

“Stop sending clicks to dead ends.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceBerlin, Germany51-200106 contacts →

Partial evidence

“Superchat helps businesses communicate with their customers the way people already communicate with friends and family: via text.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceMunich, Germany51-200100 contacts →

Partial evidence

“tyntec is a cloud communications provider enabling businesses to communicate easier with their customers, workforce and machines.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBerlin, Germany51-20083 contacts →

Indirect evidence

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceLeinfelden-Echterdingen, Germany51-20068 contacts →

Indirect evidence

“Kundenservice ist viel mehr als nur Anfragen zu bearbeiten – er ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 1, 2026
9Partial evidenceMunich, Germany51-20065 contacts →

Partial evidence

“SentiOne is a Conversational AI Platform.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceMunchen, Germany51-20063 contacts →

Partial evidence

“RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceBerlin, Germany51-20054 contacts →

Partial evidence

“Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.”

Source: RevenueBase Database · checked Sep 1, 2026
12Indirect evidenceBonn, Germany51-20052 contacts →

Indirect evidence

“Elaine - Shine with better marketing every day!”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceSaarbrucken, Germany51-20044 contacts →

Indirect evidence

“Kundenkommunikation einfach gemacht.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceMunich, Germany201-50041 contacts →

Partial evidence

“Transform your automotive customer processes for both sales and aftersales into conversations.”

Source: RevenueBase Database · checked Sep 1, 2026
15Strong evidenceBerlin, Germany11-5036 contacts →

Strong evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceLangenfeld, Germany51-20036 contacts →

Partial evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
17Indirect evidenceKoln, Germany51-20031 contacts →

Indirect evidence

“Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?”

Source: RevenueBase Database · checked Sep 1, 2026
18Strong evidenceDusseldorf, Germany11-5029 contacts →

Strong evidence

“Postex is a dutch technology company that develops a cloud platform for automating customer communication.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceHamburg, Germany11-5027 contacts →

Indirect evidence

“knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceKaiserslautern, Germany11-5026 contacts →

Indirect evidence

“Marketing & Sales success starts with the right data.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceFrankfurt, Germany11-5019 contacts →

Indirect evidence

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Source: RevenueBase Database · checked Sep 1, 2026
22Strong evidenceKoln, Germany11-5012 contacts →

Strong evidence

“PBM Personal Business Machine AG (PBM) offers an innovative SaaS platform for secure and personalized customer dialogue in the insurance and financial sector.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceBerlin, Germany11-5011 contacts →

Indirect evidence

“Mit Flinkit machen Verkaufsteams in B2B- und B2C-Unternehmen mehr Umsatz über die WhatsApp Business API.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceHamburg, Germany11-5010 contacts →

Indirect evidence

“Die optimise-it GmbH aus dem Hamburger Süden bietet seit über 10 Jahren innovative Online-Lösungen für High-Traffic Websites und Großunternehmen an.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceMulheim-Karlich, Germany51-20010 contacts →

Indirect evidence

“Die cloudbasierte ThinkOwl AI-Plattform automatisiert Kundenkommunikation und Geschäftsprozesse dank moderner Künstlicher Intelligenz und Conversational Self-Service.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 99 customer messaging platforms based in Germany

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,189 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer messaging platforms based in Germany at a glance

As of Sep 1, 2026
47.5%Verified-email coverage
6.9%Mobile-number coverage
25.3Average contacts per company
11-50Median size (employees)
20.2%Largest-city concentration · Berlin
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
43
11-50
29
51-200
19
201-500
3
501-1,000
2
1,001-5,000
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer messaging platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer messaging platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer messaging platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer messaging platforms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,189 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer messaging platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer messaging platforms are there based in Germany?

RevenueBase identified 99 customer messaging platforms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Aircall, headquartered in Berlin, tops this list with the largest team on record.

Which city has the most customer messaging platforms?

Berlin leads with 20 headquartered companies, followed by Munchen (6) and Munich (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,189 verified decision-maker contacts tracked across these 99 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 99 customer messaging platforms based in Germany. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.