Company lists · Data refreshed September 2026

Top 25 Customer listening platform companies based in the United Kingdom

Name: Customer listening platform companies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 100 companies tracked

RevenueBase identified 100 customer listening platform companies headquartered in the United Kingdom as of September 2026 and tracks 1,227 professional contacts across them, including 508 with verified work emails. London is the largest hub.

This list covers customer listening platform companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

100Companies

1,227Contacts tracked

508Verified emails

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The 25 largest customer listening platform companies based in the United Kingdom

Ranked by team size

Top 25 of 100 customer listening platform companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer listening platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	FEEFO	Indirect evidence	Petersfield, United KingdomHQ checked Sep 28, 2026	51-200	131 contacts →
	Indirect evidence “Feefo is more than your typical reviews company.” Source: RevenueBase Database · checked Sep 28, 2026
2	Mention ME	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	97 contacts →
	Partial evidence “We find your strongest customer voices and amplify their authentic human influence, giving your brand relevance and control in an AI marketing world.” Source: RevenueBase Database · checked Sep 28, 2026
3	Pobuca	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	78 contacts →
	Partial evidence “Pobuca, the Customer Experience (CX) company.” Source: RevenueBase Database · checked Sep 28, 2026
4	Pisano	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	73 contacts →
	Partial evidence “Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.” Source: RevenueBase Database · checked Sep 28, 2026
5	Chattermill	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	69 contacts →
	Strong evidence “Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…” Source: RevenueBase Database · checked Sep 28, 2026
6	Trurating	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	47 contacts →
	Partial evidence “We help retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our…” Source: RevenueBase Database · checked Sep 28, 2026
7	Sentisum	Partial evidence	Rayleigh, United KingdomHQ checked Sep 28, 2026	11-50	37 contacts →
	Partial evidence “SentiSum is the closed-loop intelligence layer that turns customer voice into measurable cost reduction across the customer-facing P&L.” Source: RevenueBase Database · checked Sep 28, 2026
8	Watermelon	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	36 contacts →
	Partial evidence “Watermelon is a Voice of the Customer (VoC) company.” Source: RevenueBase Database · checked Sep 28, 2026
9	Smartsurvey	Partial evidence	Tewkesbury, United KingdomHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “SmartSurvey \| The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…” Source: RevenueBase Database · checked Sep 28, 2026
10	Rant & Rave	Strong evidence	Royal Leamington Spa, United KingdomHQ checked Sep 28, 2026	51-200	23 contacts →
	Strong evidence “Rant & Rave delivers AI-powered sentiment platform that empowers organisations to listen intelligently to their customers by uncovering valuable insights across multiple channels…” Source: RevenueBase Database · checked Sep 28, 2026
11	Cloudinteract	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	20 contacts →
	Strong evidence “We build customer experience platforms and unlock your data to make customer interactions your competitive advantage.” Source: RevenueBase Database · checked Sep 28, 2026
12	AVIUS	Partial evidence	Bournemouth, United KingdomHQ checked Sep 28, 2026	11-50	19 contacts →
	Partial evidence “Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions.” Source: RevenueBase Database · checked Sep 28, 2026
13	Viewpoint	Partial evidence	Stoke Golding, United KingdomHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “Turn feedback into action with one powerful platform.” Source: RevenueBase Database · checked Sep 28, 2026
14	The People Experience HUB	Indirect evidence	Towcester, United KingdomHQ checked Sep 28, 2026	1-10	14 contacts →
	Indirect evidence “Our tech-led, human approach will help you to get the most from employeed feedback, deliver an outstanding people experience and ignite employee engagement.” Source: RevenueBase Database · checked Sep 28, 2026
15	CX Data The Ecom Signal Engine	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	1-10	11 contacts →
	Indirect evidence “CX Data is the data team you wish you had in-house – built for £10M+ eCommerce brands.” Source: RevenueBase Database · checked Sep 28, 2026
16	Beings	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	11 contacts →
	Partial evidence “At Beings, we create software businesses use for customer & market research.” Source: RevenueBase Database · checked Sep 28, 2026
17	GOLLM	Indirect evidence	Edinburgh, United KingdomHQ checked Sep 28, 2026	1-10	10 contacts →
	Indirect evidence “GoLLM is an Edinburgh-based product and services company helping organisations maintain a competitive edge in the AI age by turning feedback data into timely, trusted insight.” Source: RevenueBase Database · checked Sep 28, 2026
18	Service Monitor	Partial evidence	Berkhamsted, United KingdomHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “Service Monitor helps businesses understand what their customers actually experience.” Source: RevenueBase Database · checked Sep 28, 2026
19	Sunbeam	Strong evidence	Bristol, United KingdomHQ checked Sep 28, 2026	1-10	10 contacts →
	Strong evidence “Sunbeam is an advanced AI platform built specifically for Customer Experience professionals and teams, designed to streamline and enhance the process of collecting, analysing, and…” Source: RevenueBase Database · checked Sep 28, 2026
20	Kubee Analytics	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	1-10	9 contacts →
	Strong evidence “Kubee (QB) Analytics offers an AI-powered customer intelligence platform (CIP) that delivers unparalleled insights to support your business operations.” Source: RevenueBase Database · checked Sep 28, 2026
21	Own-Kind	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	8 contacts →
	Strong evidence “Own-Kind is a Customer Engagement platform for Retail & E-commerce.” Source: RevenueBase Database · checked Sep 28, 2026
22	Lolly Global LTD	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	7 contacts →
	Partial evidence “With Lolly, brand-customer relationships are two-way on mobile, on web, in search, in maps, and at all points-of-sale.” Source: RevenueBase Database · checked Sep 28, 2026
23	Customersure	Partial evidence	Newcastle Upon Tyne, United KingdomHQ checked Sep 28, 2026	11-50	6 contacts →
	Partial evidence “CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.” Source: RevenueBase Database · checked Sep 28, 2026
24	Fizzback	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	6 contacts →
	Indirect evidence “The Fizzback SaaS offering is a real-time operational VoC solution.” Source: RevenueBase Database · checked Sep 28, 2026
25	Feed IT Back	Partial evidence	Surrey, United KingdomHQ checked Sep 28, 2026	11-50	6 contacts →
	Partial evidence “Know what your customers think about you, everywhere, all the time.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer listening platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer listening platform companies.
Partial evidence: Its own public description names part of customer listening platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer listening platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 100 customer listening platform companies based in the United Kingdom

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Customer listening platform companies based in the United Kingdom at a glance

As of Sep 28, 2026

41.4%Verified-email coverage

12.3Average contacts per company

1-10Median size (employees)

53.0%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 100 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer listening platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “customer listening platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer listening platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer listening platform companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 508 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer listening platform companies by metro

Customer listening platform companies in London53

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer listening platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer listening platform companies are there based in the United Kingdom?

RevenueBase identified 100 customer listening platform companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

FEEFO, headquartered in Petersfield, tops this list with the largest team on record.

Which city has the most customer listening platform companies?

London leads with 53 headquartered companies, followed by Bristol (2) and Glasgow (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 508 verified decision-maker contacts tracked across these 100 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.