Company lists · Data refreshed October 2026

Top 25 Customer journey analytics software companies based in the United States

RevenueBase identified 478 company matches for customer journey analytics software companies associated with the United States as of October 2026 and tracks 34,527 professional contacts across them, including 6,939 with verified work emails. New York is the largest hub.

This list covers company matches for customer journey analytics software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
478Companies
34,527Contacts tracked
6,939Verified emails
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The 25 largest customer journey analytics software companies based in the United States

Ranked by team size
Top 25 of 478 company matches for customer journey analytics software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNorcross, GA, United StatesHQ recorded Oct 1, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchMclean, VA, United StatesHQ recorded Oct 1, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchLouisville, KY, United StatesHQ recorded Oct 1, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026501-1,000908 contacts →

Exact match

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchAustin, TX, United StatesHQ recorded Oct 1, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500561 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchMiami, FL, United StatesHQ recorded Oct 1, 2026501-1,000558 contacts →

Exact match

“Analytic Partners is the leader in Commercial Analytics.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchSalt Lake City, UT, United StatesHQ recorded Oct 1, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchColorado Springs, CO, United StatesHQ recorded Oct 1, 2026501-1,000456 contacts →

Exact match

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchFoster City, CA, United StatesHQ recorded Oct 1, 2026201-500404 contacts →

Exact match

“Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchMilwaukee, WI, United StatesHQ recorded Oct 1, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500294 contacts →

Exact match

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchMountain View, CA, United StatesHQ recorded Oct 1, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchFort Worth, TX, United StatesHQ recorded Oct 1, 202651-200182 contacts →

Exact match

“Buxton is changing the way organizations compete and grow by providing tools and insights that put customers at the center of their decision-making strategies.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchChantilly, VA, United StatesHQ recorded Oct 1, 202651-200171 contacts →

Exact match

“SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchSt Louis Park, MN, United StatesHQ recorded Oct 1, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchRochester, NY, United StatesHQ recorded Oct 1, 202651-200133 contacts →

Exact match

“Catalyst is a marketing agency that helps clients develop more profitable customer relationships.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchAtlanta, GA, United StatesHQ recorded Oct 1, 20265,001-10,000120 contacts →

Exact match

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Oct 1, 202651-200115 contacts →

Exact match

“Salesken gives you incredible insights into the last mile of customer-salesperson interactions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchTiburon, CA, United StatesHQ recorded Oct 1, 202651-200112 contacts →

Exact match

“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500112 contacts →

Exact match

“Heap is a digital insights platform that enables fast-moving digital teams to understand and improve digital experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchAtlanta, GA, United StatesHQ recorded Oct 1, 2026201-500111 contacts →

Exact match

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchDover, DE, United StatesHQ recorded Oct 1, 202651-200109 contacts →

Exact match

“Experience a new era in AI-Powered Management with XEBO.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchDuluth, GA, United StatesHQ recorded Oct 1, 202651-200108 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchClaymont, DE, United StatesHQ recorded Oct 1, 202651-200108 contacts →

Exact match

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 478 customer journey analytics software companies based in the United States

See the full list, filter by size, metro and specialty, and access 6,939 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer journey analytics software companies based in the United States at a glance

As of Oct 1, 2026
20.1%Verified-email coverage
72.2Average contacts per company
11-50Median size (employees)
9.6%Largest-city concentration · New York
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
193
11-50
174
51-200
71
201-500
20
501-1,000
7
1,001-5,000
6
5,001-10,000
3
10001+
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 478 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer journey analytics software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 6,939 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer journey analytics software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer journey analytics software companies are there based in the United States?

RevenueBase identified 478 company matches for customer journey analytics software companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Fusion CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer journey analytics software companies?

New York leads with 46 company records, followed by San Francisco (44) and Austin (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 6,939 professional contacts with verified work emails tracked across these 478 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.