Company lists · Data refreshed September 2026

Top 25 Customer journey analytics software companies based in the United States

Name: Customer journey analytics software companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 541 companies tracked

RevenueBase identified 541 customer journey analytics software companies headquartered in the United States as of September 2026 and tracks 58,895 professional contacts across them, including 15,679 with verified work emails. New York is the largest hub.

This list covers customer journey analytics software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

541Companies

58,895Contacts tracked

15,679Verified emails

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The 25 largest customer journey analytics software companies based in the United States

Ranked by team size

Top 25 of 541 customer journey analytics software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey analytics software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Partial evidence	Campbell, CA, United StatesHQ checked Sep 14, 2026	10001+	8,461 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 14, 2026
2	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 14, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 14, 2026
3	Sprinklr	Partial evidence	New York, NY, United StatesHQ checked Sep 14, 2026	1,001-5,000	4,513 contacts →
	Partial evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 14, 2026
4	Klaviyo	Indirect evidence	Boston, MA, United StatesHQ checked Sep 14, 2026	1,001-5,000	2,789 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 14, 2026
5	BRAZE	Partial evidence	New York, NY, United StatesHQ checked Sep 14, 2026	1,001-5,000	2,142 contacts →
	Partial evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 14, 2026
6	Medallia	Indirect evidence	Mclean, VA, United StatesHQ checked Sep 14, 2026	1,001-5,000	2,006 contacts →
	Indirect evidence “Medallia is the enterprise experience platform that turns every signal into decisive action.” Source: RevenueBase Database · checked Sep 14, 2026
7	Op360 Officepartners360	Partial evidence	Ridgefield, CT, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,777 contacts →
	Partial evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 14, 2026
8	Unifycx	Partial evidence	Louisville, KY, United StatesHQ checked Sep 14, 2026	5,001-10,000	1,270 contacts →
	Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026
9	Moengage	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	501-1,000	908 contacts →
	Partial evidence “MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.” Source: RevenueBase Database · checked Sep 14, 2026
10	Iterable	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	501-1,000	771 contacts →
	Partial evidence “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Source: RevenueBase Database · checked Sep 14, 2026
11	Khoros	Strong evidence	Austin, TX, United StatesHQ checked Sep 14, 2026	501-1,000	763 contacts →
	Strong evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 14, 2026
12	Applovin	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 14, 2026	201-500	733 contacts →
	Indirect evidence “AppLovin helps businesses of any size reach over a billion people who play mobile games every day.” Source: RevenueBase Database · checked Sep 14, 2026
13	On24	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	501-1,000	622 contacts →
	Indirect evidence “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Source: RevenueBase Database · checked Sep 14, 2026
14	Sierra	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	201-500	561 contacts →
	Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 14, 2026
15	Analytic Partners	Partial evidence	Miami, FL, United StatesHQ checked Sep 14, 2026	501-1,000	558 contacts →
	Partial evidence “Analytic Partners is the leader in Commercial Analytics.” Source: RevenueBase Database · checked Sep 14, 2026
16	Inmoment	Indirect evidence	Salt Lake City, UT, United StatesHQ checked Sep 14, 2026	1,001-5,000	513 contacts →
	Indirect evidence “InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Source: RevenueBase Database · checked Sep 14, 2026
17	Infogroup	Strong evidence	Dallas, TX, United StatesHQ checked Sep 14, 2026	1,001-5,000	476 contacts →
	Strong evidence “Infogroup is a big data, analytics, and marketing services provider that delivers best in class data-driven customer-centric technology solutions.” Source: RevenueBase Database · checked Sep 14, 2026
18	Quantum Metric	Strong evidence	Colorado Springs, CO, United StatesHQ checked Sep 14, 2026	501-1,000	456 contacts →
	Strong evidence “Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.” Source: RevenueBase Database · checked Sep 14, 2026
19	Conviva	Indirect evidence	Foster City, CA, United StatesHQ checked Sep 14, 2026	201-500	404 contacts →
	Indirect evidence “Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results.” Source: RevenueBase Database · checked Sep 14, 2026
20	Invoca	Indirect evidence	West Hollywood, CA, United StatesHQ checked Sep 14, 2026	201-500	368 contacts →
	Indirect evidence “Invoca is the revenue execution and platform leader that helps marketing, commerce, and contact center teams turn every conversation into revenue.” Source: RevenueBase Database · checked Sep 14, 2026
21	Market Probe	Indirect evidence	Milwaukee, WI, United StatesHQ checked Sep 14, 2026	201-500	296 contacts →
	Indirect evidence “Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.” Source: RevenueBase Database · checked Sep 14, 2026
22	Airship	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	201-500	294 contacts →
	Strong evidence “Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Source: RevenueBase Database · checked Sep 14, 2026
23	Wiland	Partial evidence	Niwot, CO, United StatesHQ checked Sep 14, 2026	201-500	282 contacts →
	Partial evidence “Wiland is a data science company dedicated to helping brands and nonprofits find, keep, and grow their best customers.” Source: RevenueBase Database · checked Sep 14, 2026
24	Broadvoice	Partial evidence	Northridge, CA, United StatesHQ checked Sep 14, 2026	51-200	275 contacts →
	Partial evidence “Broadvoice makes it easy for companies to connect with their customers.” Source: RevenueBase Database · checked Sep 14, 2026
25	Level AI	Partial evidence	Mountain View, CA, United StatesHQ checked Sep 14, 2026	51-200	186 contacts →
	Partial evidence “Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey analytics software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey analytics software companies.
Partial evidence: Its own public description names part of customer journey analytics software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey analytics software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 541 customer journey analytics software companies based in the United States

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Customer journey analytics software companies based in the United States at a glance

As of Sep 14, 2026

26.6%Verified-email coverage

108.9Average contacts per company

11-50Median size (employees)

8.9%Largest-city concentration · New York

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

214

11-50

198

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 541 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey analytics software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer journey analytics software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey analytics software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey analytics software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 15,679 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey analytics software companies by metro

Customer journey analytics software companies in New York48
Customer journey analytics software companies in San Francisco43

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey analytics software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey analytics software companies are there based in the United States?

RevenueBase identified 541 customer journey analytics software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which city has the most customer journey analytics software companies?

New York leads with 48 headquartered companies, followed by San Francisco (43) and Boston (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 15,679 verified decision-maker contacts tracked across these 541 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.