Company lists · Data refreshed November 2026

Top 25 Customer interaction management platforms based in the United States

RevenueBase identified 1,080 company matches for customer interaction management platforms associated with the United States as of November 2026 and tracks 63,996 professional contacts across them, including 20,446 with verified work emails. New York is the largest hub.

This list covers company matches for customer interaction management platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
1,080Companies
63,996Contacts tracked
20,446Verified emails
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The 25 largest customer interaction management platforms based in the United States

Ranked by team size
Top 25 of 1,080 company matches for customer interaction management platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Nov 5, 20261,001-5,0004,794 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchBoston, MA, United StatesHQ recorded Nov 5, 20261,001-5,0002,980 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchSan Ramon, CA, United StatesHQ recorded Nov 5, 20261,001-5,0002,840 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchMclean, VA, United StatesHQ recorded Nov 5, 20261,001-5,0002,106 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026n/a2,072 contacts →

Exact match

“Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchAkron, OH, United StatesHQ recorded Nov 5, 20261,001-5,0001,947 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchAllen Park, TX, United StatesHQ recorded Nov 5, 20261,001-5,0001,722 contacts →

Exact match

“Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchScottsdale, AZ, United StatesHQ recorded Nov 5, 20261,001-5,0001,642 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchSan Ramon, CA, United StatesHQ recorded Nov 5, 20261,001-5,0001,563 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Nov 5, 2026501-1,000998 contacts →

Exact match

“Founded in 2010, Pipedrive is an easy and effective sales CRM that drives small business growth.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026501-1,000962 contacts →

Exact match

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026501-1,000713 contacts →

Exact match

“CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchChicago, IL, United StatesHQ recorded Nov 5, 2026n/a703 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchBristol, CT, United StatesHQ recorded Nov 5, 20261,001-5,000583 contacts →

Exact match

“American Customer Care specializes in providing individualized contact with your customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026501-1,000543 contacts →

Exact match

“ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchSan Francisco, IL, United StatesHQ recorded Nov 5, 2026501-1,000493 contacts →

Exact match

“Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchCedar Rapids, IA, United StatesHQ recorded Nov 5, 20261,001-5,000491 contacts →

Exact match

“TLCx is a next-generation CX transformation partner - tech-powered, human-first, and outcomes-driven.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchLos Angeles, NC, United StatesHQ recorded Nov 5, 2026201-500425 contacts →

Exact match

“O’Neil Digital Solutions is a customer communication management (CCM) and CX technology provider serving healthcare and financial services organizations, specializing in…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchRedwood City, CA, United StatesHQ recorded Nov 5, 2026201-500363 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchSan Jose, CA, United StatesHQ recorded Nov 5, 2026201-500359 contacts →

Exact match

“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026201-500344 contacts →

Exact match

“HoneyBook is the leading AI-powered business management platform for small business owners.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchSanta Clara, CA, United StatesHQ recorded Nov 5, 2026501-1,000326 contacts →

Exact match

“KANA understands the value of great Customer Service experiences.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Nov 5, 2026201-500313 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchSan Mateo, CA, United StatesHQ recorded Nov 5, 2026201-500310 contacts →

Exact match

“Sendbird is the AI customer experience company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026201-500308 contacts →

Exact match

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 1,080 customer interaction management platforms based in the United States

See the full list, filter by size, metro and specialty, and access 20,446 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer interaction management platforms based in the United States at a glance

As of Nov 5, 2026
31.9%Verified-email coverage
59.3Average contacts per company
11-50Median size (employees)
5.5%Largest-city concentration · New York
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
429
11-50
391
51-200
167
201-500
46
501-1,000
16
1,001-5,000
24
5,001-10,000
1
10001+
6

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,080 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer interaction management platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 20,446 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer interaction management platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer interaction management platforms are there based in the United States?

RevenueBase identified 1,080 company matches for customer interaction management platforms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprinklr tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer interaction management platforms?

New York leads with 59 company records, followed by San Francisco (58) and Miami (28).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 20,446 professional contacts with verified work emails tracked across these 1,080 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.