Company lists · Data refreshed September 2026

Top 23 Customer interaction management platforms based in Mexico

Name: Customer interaction management platforms based in Mexico
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 65 companies tracked

RevenueBase identified 65 customer interaction management platforms headquartered in Mexico as of September 2026 and tracks 833 professional contacts across them, including 168 with verified work emails. Ciudad De Mexico is the largest hub.

This list covers customer interaction management platforms headquartered in Mexico, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

65Companies

833Contacts tracked

168Verified emails

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The 23 largest customer interaction management platforms based in Mexico

Ranked by team size

Top 23 of 65 customer interaction management platforms based in Mexico, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer interaction management platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Auronix	Partial evidence	Miguel Hidalgo, MexicoHQ checked Sep 28, 2026	51-200	193 contacts →
	Partial evidence “Auronix is a communications platform as a service (CPaaS) provider based in Mexico City.” Source: RevenueBase Database · checked Sep 28, 2026
2	Auditor Service	Indirect evidence	Álvaro Obregón, MexicoHQ checked Sep 28, 2026	11-50	81 contacts →
	Indirect evidence “En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.” Source: RevenueBase Database · checked Sep 28, 2026
3	NDM Group	Indirect evidence	Mexico City, MexicoHQ checked Sep 28, 2026	1,001-5,000	38 contacts →
	Indirect evidence “Somos una empresa orientada a los procesos, centrada en las personas, que proporciona soluciones de compromiso y experiencia del cliente omnicanal.” Source: RevenueBase Database · checked Sep 28, 2026
4	Chat2desk Mexico	Indirect evidence	Tlanepantla, MexicoHQ checked Sep 28, 2026	11-50	28 contacts →
	Indirect evidence “Proporcionar soluciones tecnológicas que permitan consolidar los canales de mensajería instantánea para optimizar y automatizar la atención a clientes y ventas, con alta…” Source: RevenueBase Database · checked Sep 28, 2026
5	Sellia Business	Indirect evidence	Zapopan, MexicoHQ checked Sep 28, 2026	11-50	25 contacts →
	Indirect evidence “Sellia es una plataforma de infraestructura conversacional para empresas que venden y atienden clientes a través del chat.” Source: RevenueBase Database · checked Sep 28, 2026
6	Simla.com Latinoamérica	Indirect evidence	MexicoHQ checked Sep 28, 2026	201-500	21 contacts →
	Indirect evidence “At Simla.com, we turn conversations into effective sales.” Source: RevenueBase Database · checked Sep 28, 2026
7	KARLO	Indirect evidence	Fracc Providencia 2da Secc, MexicoHQ checked Sep 28, 2026	11-50	21 contacts →
	Indirect evidence “La herramienta perfecta para incrementar la satisfacción de tus clientes mejorando la interacción con ellos y su experiencia post venta.” Source: RevenueBase Database · checked Sep 28, 2026
8	IT Smart Connected 360	Indirect evidence	Benito Juárez, MexicoHQ checked Sep 28, 2026	11-50	19 contacts →
	Indirect evidence “En IT Smart Connected 360, somos una empresa ágil, comprometida y apasionada por impulsar el crecimiento de nuestros clientes a través de la innovación tecnológica.” Source: RevenueBase Database · checked Sep 28, 2026
9	Mayday Global	Indirect evidence	Cuauhtémoc, MexicoHQ checked Sep 28, 2026	11-50	17 contacts →
	Indirect evidence “Mayday Global es sinónimo de agilidad en los procesos, personalización en la atención y excelencia en el servicio post venta.” Source: RevenueBase Database · checked Sep 28, 2026
10	Tecnosis	Indirect evidence	Monterrey, MexicoHQ checked Sep 28, 2026	11-50	16 contacts →
	Indirect evidence “Soluciones de Call Center, Gestión de las interacciones con clientes, VofC, WFM, Grabación de llamadas, CRM, soluciones de Telefonía, PBX Maneje herramientas de precisión en la…” Source: RevenueBase Database · checked Sep 28, 2026
11	Feedbox CEM	Strong evidence	Huixquilucan, MexicoHQ checked Sep 28, 2026	11-50	15 contacts →
	Strong evidence “Collect customer feedback en mass at the point of sale, analyze in real time, and you are empowered to act on the insights with the Feedbox CEM platform.” Source: RevenueBase Database · checked Sep 28, 2026
12	Valperia	Indirect evidence	Cuajimalpa, MexicoHQ checked Sep 28, 2026	11-50	13 contacts →
	Indirect evidence “Facilitamos la transición de las empresas hacia los nuevos entornos de negocio, aprovechando las tendencias tecnológicas que impulsen su competitividad y permanencia en el mercado.” Source: RevenueBase Database · checked Sep 28, 2026
13	Interastar	Indirect evidence	Ciudad De México, MexicoHQ checked Sep 28, 2026	11-50	11 contacts →
	Indirect evidence “Technology for intelligent communication.* We are a company founded by professionals with more than 15 years of experience in the IT and communications sectors.” Source: RevenueBase Database · checked Sep 28, 2026
14	Centiacrm	Indirect evidence	Ciudad De México, MexicoHQ checked Sep 28, 2026	11-50	7 contacts →
	Indirect evidence “En CENTIA conocemos la importancia de… Contar con una visión clara de cada operación CentiaCRM te muestra las interacciones que has tenido con cada cliente durante su experiencia…” Source: RevenueBase Database · checked Sep 28, 2026
15	Wavy Global NOW Sinch Latam	Indirect evidence	Ciudad De Mexico, MexicoHQ checked Sep 28, 2026	51-200	7 contacts →
	Indirect evidence “Somos WAVY Especialistas en soluciones de experiencia del cliente, diseñadas para acercar las marcas a sus consumidores, con tecnología capaz de automatizar procesos, reducir…” Source: RevenueBase Database · checked Sep 28, 2026
16	Wimprove	Indirect evidence	Portal Del Parque, MexicoHQ checked Sep 28, 2026	201-500	7 contacts →
	Indirect evidence “We are a contact center suite that combines years of experience, best practices, and current market trends.” Source: RevenueBase Database · checked Sep 28, 2026
17	Nativa Global	Indirect evidence	MexicoHQ checked Sep 28, 2026	51-200	6 contacts →
	Indirect evidence “Optimizamos la comunicación omnicanal entre las empresas y sus clientes por medio del diseño, desarrollo e implementación de soluciones y herramientas digitales.” Source: RevenueBase Database · checked Sep 28, 2026
18	Gpt4sales	Partial evidence	Santa Fe Cuajimalpa, MexicoHQ checked Sep 28, 2026	11-50	5 contacts →
	Partial evidence “Automate your sales, bookings and customer support on Whatsapp, Instagram, Messenger, Website and over the phone with your custom AI agent trained on your business data, inventory…” Source: RevenueBase Database · checked Sep 28, 2026
19	ICR Evolution México	Indirect evidence	Ciudad De México, MexicoHQ checked Sep 28, 2026	11-50	4 contacts →
	Indirect evidence “Software omnicanal para contact centers, un salto cualitativo.” Source: RevenueBase Database · checked Sep 28, 2026
20	GUPER	Indirect evidence	Ciudad De México, MexicoHQ checked Sep 28, 2026	1-10	4 contacts →
	Indirect evidence “We orchestrate the entire post-purchase experience with AI.” Source: RevenueBase Database · checked Sep 28, 2026
21	Mycontactcenter	Indirect evidence	Ciudad De Mexico, MexicoHQ checked Sep 28, 2026	11-50	2 contacts →
	Indirect evidence “Empresa de desarrollo de Software para ContactCenter.” Source: RevenueBase Database · checked Sep 28, 2026
22	spiga.ai	Indirect evidence	Guadalajara, MexicoHQ checked Sep 28, 2026	1-10	2 contacts →
	Indirect evidence “Conversational AI company.” Source: RevenueBase Database · checked Sep 28, 2026
23	Contact AI	Indirect evidence	Mexico City, MexicoHQ checked Sep 28, 2026	1-10	2 contacts →
	Indirect evidence “En Contact AI S.A.S, lideramos la transformación en la interacción con el cliente mediante el uso de Inteligencia Artificial Generativa y Conversacional de las principales marcas…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer interaction management platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer interaction management platforms.
Partial evidence: Its own public description names part of customer interaction management platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer interaction management platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 23 of 65 customer interaction management platforms based in Mexico

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Customer interaction management platforms based in Mexico at a glance

As of Sep 28, 2026

20.2%Verified-email coverage

12.8Average contacts per company

11-50Median size (employees)

21.5%Largest-city concentration · Ciudad De Mexico

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

Email recency for this list is measured worldwide rather than for Mexico, so it is reported there. Company counts and contact totals on this page are exact for Mexico, over 65 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer interaction management platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Mexico whose own description of what they do matches “customer interaction management platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer interaction management platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer interaction management platforms, and records with no verified work email. Companies headquartered outside Mexico are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 168 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer interaction management platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer interaction management platforms are there based in Mexico?

RevenueBase identified 65 customer interaction management platforms headquartered in Mexico as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Auronix, headquartered in Miguel Hidalgo, tops this list with the largest team on record.

Which city has the most customer interaction management platforms?

Ciudad De Mexico leads with 14 headquartered companies, followed by Miguel Hidalgo (4) and Guadalajara (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 168 verified decision-maker contacts tracked across these 65 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.