Company lists · Data refreshed September 2026

Top 25 Customer interaction management platforms based in Germany

RevenueBase identified 100 company matches for customer interaction management platforms associated with Germany as of September 2026 and tracks 2,788 professional contacts across them, including 1,137 with verified work emails. Berlin is the largest hub.

This list covers company matches for customer interaction management platforms associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
100Companies
2,788Contacts tracked
1,137Verified emails
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The 25 largest customer interaction management platforms based in Germany

Ranked by team size
Top 25 of 100 company matches for customer interaction management platforms based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchWalldorf, GermanyHQ recorded Sep 28, 202610001+697 contacts →

Exact match

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchMunich, GermanyHQ recorded Sep 28, 202651-200150 contacts →

Exact match

“Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchHanover, GermanyHQ recorded Sep 28, 2026201-500148 contacts →

Exact match

“VIER rethinks customer dialogue and communication.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchMünster, GermanyHQ recorded Sep 28, 2026201-500120 contacts →

Exact match

“DSaF - Ihre Experten für digitalen Kundenservice.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchKarlsruhe, GermanyHQ recorded Sep 28, 202651-200116 contacts →

Exact match

“All for One Customer Experience is an innovative IT service company within the All for One Group with the mission to make companies more successful, faster and more digital based…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchHamburg, GermanyHQ recorded Sep 28, 2026201-500112 contacts →

Exact match

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-200104 contacts →

Exact match

“Superchat helps businesses communicate with their customers the way people already communicate with friends and family: via text.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20083 contacts →

Exact match

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchHamburg, GermanyHQ recorded Sep 28, 202651-20070 contacts →

Exact match

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20059 contacts →

Exact match

“Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchBonn, GermanyHQ recorded Sep 28, 202651-20054 contacts →

Exact match

“Elaine - Shine with better marketing every day!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchBerlin, GermanyHQ recorded Sep 28, 202651-20053 contacts →

Exact match

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchSaarbrücken, GermanyHQ recorded Sep 28, 202651-20045 contacts →

Exact match

“Kundenkommunikation einfach gemacht.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchMainz, GermanyHQ recorded Sep 28, 202651-20045 contacts →

Exact match

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchFrankfurt, GermanyHQ recorded Sep 28, 202651-20036 contacts →

Exact match

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBerlin, GermanyHQ recorded Sep 28, 202611-5035 contacts →

Exact match

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchCologne, GermanyHQ recorded Sep 28, 202651-20031 contacts →

Exact match

“Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchAhlen, GermanyHQ recorded Sep 28, 202651-20029 contacts →

Exact match

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchKaiserslautern, GermanyHQ recorded Sep 28, 202611-5027 contacts →

Exact match

“Marketing & Sales success starts with the right data.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchMunich, GermanyHQ recorded Sep 28, 202611-5020 contacts →

Exact match

“Delivering a seamless customer experience is harder than ever.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchFrankfurt, GermanyHQ recorded Sep 28, 202611-5019 contacts →

Exact match

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchBerlin, GermanyHQ recorded Sep 28, 202611-5017 contacts →

Exact match

“enneo entwickelt das AI-Native Operating System für Customer Operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchUlm, GermanyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Hi!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchBerlin, GermanyHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchStuttgart, GermanyHQ recorded Sep 28, 202651-20014 contacts →

Exact match

“Kundenservice, der überzeugt – dafür steht die EUA.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 100 customer interaction management platforms based in Germany

See the full list, filter by size, metro and specialty, and access 1,137 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer interaction management platforms based in Germany at a glance

As of Sep 28, 2026
40.8%Verified-email coverage
27.9Average contacts per company
11-50Median size (employees)
19.0%Largest-city concentration · Berlin
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
25
11-50
34
51-200
31
201-500
5
501-1,000
1
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 100 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer interaction management platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,137 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer interaction management platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer interaction management platforms are there based in Germany?

RevenueBase identified 100 company matches for customer interaction management platforms associated with Germany as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

SAP Customer Experience tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer interaction management platforms?

Berlin leads with 19 company records, followed by Munich (9) and Nuremberg (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,137 professional contacts with verified work emails tracked across these 100 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.