Company lists · Data refreshed September 2026
Top 25 Customer feedback management platforms based in the United Kingdom
RevenueBase identified 113 customer feedback management platforms headquartered in the United Kingdom as of September 2026 and tracks 1,080 professional contacts across them, including 402 with verified work emails. London is the largest hub.
This list covers customer feedback management platforms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer feedback management platforms based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 96 contacts → | ||||
Indirect evidence “Confirmit is now a Press Ganey company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 78 contacts → | ||||
Partial evidence “Pobuca, the Customer Experience (CX) company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 73 contacts → | ||||
Strong evidence “Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 73 contacts → | ||||
Strong evidence “HGEM is the guest experience management platform built for multi-site hospitality.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 69 contacts → | ||||
Strong evidence “Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 47 contacts → | ||||
Strong evidence “We help retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 36 contacts → | ||||
Partial evidence “Watermelon is a Voice of the Customer (VoC) company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 36 contacts → | ||||
Strong evidence “SmartSurvey | The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 35 contacts → | ||||
Indirect evidence “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 33 contacts → | ||||
Partial evidence “Delivering customer experience insights that matter, making data actionable.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 28 contacts → | ||||
Partial evidence “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 25 contacts → | ||||
Partial evidence “Anana delivers advanced customer experience technology and direction.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 25 contacts → | ||||
Strong evidence “TRP are the leading providers of customer experience management software and solutions to the leisure industry.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 21 contacts → | ||||
Indirect evidence “Collaborate.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 19 contacts → | ||||
Partial evidence “Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 16 contacts → | ||||
Strong evidence “Turn feedback into action with one powerful platform.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 14 contacts → | ||||
Partial evidence “Our tech-led, human approach will help you to get the most from employeed feedback, deliver an outstanding people experience and ignite employee engagement.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 13 contacts → | ||||
Indirect evidence “We have been helping public service providers to design and deliver better services for their citizens and their communities for over twenty-five years.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 11 contacts → | ||||
Partial evidence “At Survey Solutions we are passionate about helping our clients to develop their organisations and improve the engagement of their people because we believe that customers’ and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 10 contacts → | ||||
Partial evidence “GoLLM is an Edinburgh-based product and services company helping organisations maintain a competitive edge in the AI age by turning feedback data into timely, trusted insight.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 10 contacts → | ||||
Partial evidence “Service Monitor helps businesses understand what their customers actually experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 10 contacts → | ||||
Strong evidence “Sunbeam is an advanced AI platform built specifically for Customer Experience professionals and teams, designed to streamline and enhance the process of collecting, analysing, and…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 10 contacts → | ||||
Partial evidence “Yomdel provides managed customer communication services for businesses that want to deliver a better customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 7 contacts → | ||||
Indirect evidence “We help companies understand the differences between their clients expectations and their actual experiences, and what they need to do to close that experience gap.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 6 contacts → | ||||
Partial evidence “CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer feedback management platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer feedback management platforms.
- Partial evidence
- Its own public description names part of customer feedback management platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer feedback management platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 113 customer feedback management platforms based in the United Kingdom
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Customer feedback management platforms based in the United Kingdom at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 113 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback management platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “customer feedback management platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback management platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer feedback management platforms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 402 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer feedback management platforms by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback management platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer feedback management platforms are there based in the United Kingdom?
RevenueBase identified 113 customer feedback management platforms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Confirmit, headquartered in London, tops this list with the largest team on record.
Which city has the most customer feedback management platforms?
London leads with 44 headquartered companies, followed by Bristol (4) and Bath (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 402 verified decision-maker contacts tracked across these 113 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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Customer feedback management platforms by geography
- Customer feedback management platforms based in Paris, France
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- Customer feedback management platforms based in Australia
- Customer feedback management platforms based in Brazil
- Customer feedback management platforms based in Canada
- Customer feedback management platforms based in France
- Customer feedback management platforms based in Germany
- Customer feedback management platforms based in India
- Customer feedback management platforms based in the Netherlands
- Customer feedback management platforms based in Spain
- Customer feedback management platforms based in the United States
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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