Company lists · Data refreshed September 2026

Top 25 Customer feedback management consultants based in the United States

Name: Customer feedback management consultants based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 690 companies tracked

RevenueBase identified 690 customer feedback management consultants headquartered in the United States as of September 2026 and tracks 14,016 professional contacts across them, including 3,553 with verified work emails. New York is the largest hub.

This list covers customer feedback management consultants headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

690Companies

14,016Contacts tracked

3,553Verified emails

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The 25 largest customer feedback management consultants based in the United States

Ranked by team size

Top 25 of 690 customer feedback management consultants based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback management consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Forrester	Indirect evidence	Cambridge, MA, United StatesHQ checked Sep 28, 2026	1,001-5,000	3,071 contacts →
	Indirect evidence “Forrester is one of the most influential research and advisory firms in the world.” Source: RevenueBase Database · checked Sep 28, 2026
2	Second To None	Partial evidence	Ann Arbor, MI, United StatesHQ checked Sep 28, 2026	n/a	2,101 contacts →
	Partial evidence “Your customers are human.” Source: RevenueBase Database · checked Sep 28, 2026
3	Market Force Information	Partial evidence	Peachtree Corners, GA, United StatesHQ checked Sep 28, 2026	501-1,000	636 contacts →
	Partial evidence “CUSTOMER EXPERIENCE.” Source: RevenueBase Database · checked Sep 28, 2026
4	Inmoment	Indirect evidence	Salt Lake City, UT, United StatesHQ checked Sep 28, 2026	1,001-5,000	513 contacts →
	Indirect evidence “InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Source: RevenueBase Database · checked Sep 28, 2026
5	SMG	Strong evidence	Remote-first Organization, United StatesHQ checked Sep 28, 2026	201-500	501 contacts →
	Strong evidence “SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.” Source: RevenueBase Database · checked Sep 28, 2026
6	Surveysparrow	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	438 contacts →
	Strong evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 28, 2026
7	Market Probe	Partial evidence	Milwaukee, WI, United StatesHQ checked Sep 28, 2026	201-500	296 contacts →
	Partial evidence “Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.” Source: RevenueBase Database · checked Sep 28, 2026
8	Blackstone Group	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	51-200	229 contacts →
	Partial evidence “Blackstone Group is a full-service custom marketing research and consulting firm providing clients with actionable insights for over 25 years.” Source: RevenueBase Database · checked Sep 28, 2026
9	Alchemer	Partial evidence	Louisville, CO, United StatesHQ checked Sep 28, 2026	201-500	215 contacts →
	Partial evidence “Alchemer empowers you to do more with feedback.” Source: RevenueBase Database · checked Sep 28, 2026
10	Customerhd	Partial evidence	Raleigh, NC, United StatesHQ checked Sep 28, 2026	51-200	172 contacts →
	Partial evidence “A boutique customer experience provider founded by industry veterans who share the belief that a customer centric approach is not only a differentiating strategy, but should be…” Source: RevenueBase Database · checked Sep 28, 2026
11	PTP	Partial evidence	Sacramento, CA, United StatesHQ checked Sep 28, 2026	51-200	157 contacts →
	Partial evidence “PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue.” Source: RevenueBase Database · checked Sep 28, 2026
12	Kech INC	Indirect evidence	Lynchburg, VA, United StatesHQ checked Sep 28, 2026	51-200	152 contacts →
	Indirect evidence “At KECH, our objective is to bring expertise, innovation, and improved productivity into every facet of a successful contact center and service desk operation.” Source: RevenueBase Database · checked Sep 28, 2026
13	Ironwood Insights Group, LLC	Partial evidence	Chandler, AZ, United StatesHQ checked Sep 28, 2026	51-200	111 contacts →
	Partial evidence “Ironwood Insights is a team of expert-level insights consultants who solve critical marketing and business problems for forward-thinking companies.” Source: RevenueBase Database · checked Sep 28, 2026
14	Sogolytics	Indirect evidence	Herndon, VA, United StatesHQ checked Sep 28, 2026	51-200	109 contacts →
	Indirect evidence “Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.” Source: RevenueBase Database · checked Sep 28, 2026
15	Focusvision	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	109 contacts →
	Partial evidence “At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…” Source: RevenueBase Database · checked Sep 28, 2026
16	xebo.ai	Partial evidence	Dover, DE, United StatesHQ checked Sep 28, 2026	51-200	109 contacts →
	Partial evidence “Experience a new era in AI-Powered Management with XEBO.” Source: RevenueBase Database · checked Sep 28, 2026
17	A Closer Look	Partial evidence	Duluth, GA, United StatesHQ checked Sep 28, 2026	51-200	108 contacts →
	Partial evidence “For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
18	Service 800	Partial evidence	Minneapolis, MN, United StatesHQ checked Sep 28, 2026	201-500	107 contacts →
	Partial evidence “Understanding your customer’s experience with your company is critical in today’s business environment.” Source: RevenueBase Database · checked Sep 28, 2026
19	CFI Group	Partial evidence	Ann Arbor, MI, United StatesHQ checked Sep 28, 2026	51-200	96 contacts →
	Partial evidence “Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Source: RevenueBase Database · checked Sep 28, 2026
20	M A R C Research	Indirect evidence	Plano, TX, United StatesHQ checked Sep 28, 2026	51-200	94 contacts →
	Indirect evidence “M/A/R/C® Research is a consulting firm providing insights and strategies to empower clients worldwide with the clarity to move forward with confidence.” Source: RevenueBase Database · checked Sep 28, 2026
21	Reality Based Group	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	51-200	92 contacts →
	Strong evidence “Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets.” Source: RevenueBase Database · checked Sep 28, 2026
22	Hawkpartners	Indirect evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	51-200	84 contacts →
	Indirect evidence “HawkPartners is a marketing consulting and strategic insights firm.” Source: RevenueBase Database · checked Sep 28, 2026
23	The Daniel Group-Measure, Manage, And Improve CX	Partial evidence	Charlotte, NC, United StatesHQ checked Sep 28, 2026	51-200	66 contacts →
	Partial evidence “The Daniel Group is a B2B customer experience partner for industrial companies, equipment dealers, manufacturers, and service organizations that need more than survey scores to…” Source: RevenueBase Database · checked Sep 28, 2026
24	RCI	Indirect evidence	Chattanooga, TN, United StatesHQ checked Sep 28, 2026	n/a	64 contacts →
	Indirect evidence “We are a results-driven consulting firm focused on maximizing value and ROI.” Source: RevenueBase Database · checked Sep 28, 2026
25	Farlinium	Strong evidence	Seminole, FL, United StatesHQ checked Sep 28, 2026	51-200	59 contacts →
	Strong evidence “Farlinium is a business-first consultancy specializing in Experience Management (XM) strategy, training, and technology.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer feedback management consultants. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer feedback management consultants.
Partial evidence: Its own public description names part of customer feedback management consultants, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer feedback management consultants. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 690 customer feedback management consultants based in the United States

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Customer feedback management consultants based in the United States at a glance

As of Sep 28, 2026

25.3%Verified-email coverage

20.3Average contacts per company

1-10Median size (employees)

3.2%Largest-city concentration · New York

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

472

11-50

145

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 690 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback management consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer feedback management consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback management consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer feedback management consultants, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,553 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback management consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback management consultants are there based in the United States?

RevenueBase identified 690 customer feedback management consultants headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Forrester, headquartered in Cambridge, tops this list with the largest team on record.

Which city has the most customer feedback management consultants?

New York leads with 22 headquartered companies, followed by Atlanta (20) and San Francisco (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,553 verified decision-maker contacts tracked across these 690 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.