Company lists · Data refreshed September 2026

Top 25 Customer feedback management companies based in the United Kingdom

RevenueBase identified 76 customer feedback management companies headquartered in the United Kingdom as of September 2026 and tracks 647 professional contacts across them, including 290 with verified work emails. London is the largest hub.

This list covers customer feedback management companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
76Companies
647Contacts tracked
290Verified emails
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The 25 largest customer feedback management companies based in the United Kingdom

Ranked by team size
Top 25 of 76 customer feedback management companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidencePetersfield, United KingdomHQ checked Sep 19, 202651-200131 contacts →

Indirect evidence

“Feefo is more than your typical reviews company.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20073 contacts →

Partial evidence

“Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.”

Source: RevenueBase Database · checked Sep 19, 2026
3Strong evidenceLondon, United KingdomHQ checked Sep 19, 202651-20047 contacts →

Strong evidence

“We help retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our…”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20036 contacts →

Partial evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceTewkesbury, United KingdomHQ checked Sep 19, 202611-5036 contacts →

Partial evidence

“SmartSurvey | The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202611-5029 contacts →

Indirect evidence

“Multi-award winning guest intelligence software.”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceCranfield, United KingdomHQ checked Sep 19, 202611-5021 contacts →

Indirect evidence

“Collaborate.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceBournemouth, United KingdomHQ checked Sep 19, 202611-5019 contacts →

Partial evidence

“Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceStoke Golding, United KingdomHQ checked Sep 19, 202611-5016 contacts →

Partial evidence

“Turn feedback into action with one powerful platform.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceBerkhamsted, United KingdomHQ checked Sep 19, 202611-5010 contacts →

Partial evidence

“Service Monitor helps businesses understand what their customers actually experience.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 19, 20261-108 contacts →

Indirect evidence

“Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 19, 202611-506 contacts →

Partial evidence

CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-2006 contacts →

Indirect evidence

“The Fizzback SaaS offering is a real-time operational VoC solution.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceSurrey, United KingdomHQ checked Sep 19, 202611-506 contacts →

Partial evidence

“Know what your customers think about you, everywhere, all the time.”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceBrighton, United KingdomHQ checked Sep 19, 202611-505 contacts →

Partial evidence

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates.”

Source: RevenueBase Database · checked Sep 19, 2026
16Strong evidenceLondon, United KingdomHQ checked Sep 19, 20261-104 contacts →

Strong evidence

“Happ Customer and Employee Experience Management Platforms enable companies to understand and act upon customer and employee insight.”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidenceIlkley, United KingdomHQ checked Sep 19, 20261-103 contacts →

Strong evidence

“Service Insights Ltd provides expertise in customer feedback and service performance improvement”

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 19, 20261-103 contacts →

Strong evidence

“We help customer-first brands craft exceptional experiences by capturing and transforming feedback from any channel.”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-502 contacts →

Partial evidence

“VIRTUATell is a pioneer in the capture of the Voice Of The Customer (our trademark) by using our CX consultants together with automated telephone, online and SMS surveys and a…”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“CX stands for customer experience.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceSwanley, United KingdomHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“We offer the end to end customer experience solution.”

Source: RevenueBase Database · checked Sep 19, 2026
22Indirect evidenceLondon, United KingdomHQ checked Sep 19, 20261-102 contacts →

Indirect evidence

“HelpfulCrowd.com is a leading software platform for Ecommerce and traditional retailers worldwide.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-501 contacts →

Partial evidence

“Chase Interaction created TRACX - a simple, all-in-one platform to capture, organise, and analyse feedback about your business.”

Source: RevenueBase Database · checked Sep 19, 2026
24Strong evidenceChorleywood, United KingdomHQ checked Sep 19, 20261-101 contacts →

Strong evidence

“Plumsource is a marketing services company helping to drive growth and value through optimising the design, management and measurement of their customers' experience.”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“At Quezzies, we believe that the key to building successful products and services lies in understanding and addressing the actual needs and problems of your customers throughout…”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 76 customer feedback management companies based in the United Kingdom

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Customer feedback management companies based in the United Kingdom at a glance

As of Sep 19, 2026
44.8%Verified-email coverage
8.5Average contacts per company
1-10Median size (employees)
44.7%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
45
11-50
23
51-200
7

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 76 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer feedback management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback management companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 290 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer feedback management companies by metro

  • Customer feedback management companies in London34

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback management companies are there based in the United Kingdom?

RevenueBase identified 76 customer feedback management companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

FEEFO, headquartered in Petersfield, tops this list with the largest team on record.

Which city has the most customer feedback management companies?

London leads with 34 headquartered companies, followed by Bristol (2) and Exeter (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 290 verified decision-maker contacts tracked across these 76 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.