Company lists · Data refreshed September 2026

Top 25 Customer feedback consulting firms based in the United States

RevenueBase identified 1,100 customer feedback consulting firms headquartered in the United States as of September 2026 and tracks 24,483 professional contacts across them, including 6,401 with verified work emails. New York is the largest hub.

This list covers customer feedback consulting firms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
1,100Companies
24,483Contacts tracked
6,401Verified emails
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The 25 largest customer feedback consulting firms based in the United States

Ranked by team size
Top 25 of 1,100 customer feedback consulting firms based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCambridge, MA, United StatesHQ checked Sep 28, 20261,001-5,0003,071 contacts →

Indirect evidence

“Forrester is one of the most influential research and advisory firms in the world.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 28, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceWashington, DC, United StatesHQ checked Sep 28, 20261,001-5,0002,026 contacts →

Indirect evidence

“Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceLivonia, MI, United StatesHQ checked Sep 28, 20261,001-5,0001,155 contacts →

Indirect evidence

“Welcome to Escalent.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceNew York, NY, United StatesHQ checked Sep 28, 2026n/a660 contacts →

Partial evidence

“60 Decibels is the world’s leading customer insights company for social impact.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidencePeachtree Corners, GA, United StatesHQ checked Sep 28, 2026501-1,000636 contacts →

Partial evidence

“CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceSalt Lake City, UT, United StatesHQ checked Sep 28, 20261,001-5,000513 contacts →

Indirect evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceRemote-first Organization, United StatesHQ checked Sep 28, 2026201-500501 contacts →

Partial evidence

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidencePalo Alto, CA, United StatesHQ checked Sep 28, 2026201-500438 contacts →

Strong evidence

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceNewark, DE, United StatesHQ checked Sep 28, 2026501-1,000325 contacts →

Strong evidence

“Celebrating a decade of excellence, Future Market Insights (FMI) has been at the forefront of providing customized, syndicated market research and comprehensive consulting…”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceMilwaukee, WI, United StatesHQ checked Sep 28, 2026201-500296 contacts →

Partial evidence

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceIselin, NJ, United StatesHQ checked Sep 28, 20261,001-5,000284 contacts →

Indirect evidence

“Schlesinger Group is a technology-led data company that delivers a broad range of qualitative and quantitative research solutions to connect human answers to business questions as…”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceMaryland Heights, MO, United StatesHQ checked Sep 28, 2026201-500234 contacts →

Partial evidence

“Customer Direct, founded in 1997, empowers its clients to make better business decisions.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceChicago, IL, United StatesHQ checked Sep 28, 202651-200229 contacts →

Strong evidence

“Blackstone Group is a full-service custom marketing research and consulting firm providing clients with actionable insights for over 25 years.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceLouisville, CO, United StatesHQ checked Sep 28, 2026201-500215 contacts →

Partial evidence

“Alchemer empowers you to do more with feedback.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceFort Worth, TX, United StatesHQ checked Sep 28, 202651-200182 contacts →

Partial evidence

“Buxton is changing the way organizations compete and grow by providing tools and insights that put customers at the center of their decision-making strategies.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceNovi, MI, United StatesHQ checked Sep 28, 202651-200182 contacts →

Indirect evidence

“TRANSFORMING INFORMATION INTO INTELLIGENCE NITS Solutions unlocks what you already know.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceSt Louis Park, MN, United StatesHQ checked Sep 28, 202651-200140 contacts →

Indirect evidence

“You’re witnessing an accelerated pace of change.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceMinneapolis, MN, United StatesHQ checked Sep 28, 202651-200122 contacts →

Indirect evidence

“Magid is the premier consumer intelligence and business solutions company.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceChandler, AZ, United StatesHQ checked Sep 28, 202651-200111 contacts →

Indirect evidence

“Ironwood Insights is a team of expert-level insights consultants who solve critical marketing and business problems for forward-thinking companies.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceWinston-salem, NC, United StatesHQ checked Sep 28, 202651-200110 contacts →

Indirect evidence

“A tech-driven, full-service consumer insights consultancy, named one of America's Most Innovative Companies 2026 by Fortune, Bellomy has earned a reputation for engaged…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceHerndon, VA, United StatesHQ checked Sep 28, 202651-200109 contacts →

Indirect evidence

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceNew York, NY, United StatesHQ checked Sep 28, 2026201-500109 contacts →

Partial evidence

“At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceDuluth, GA, United StatesHQ checked Sep 28, 202651-200108 contacts →

Partial evidence

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceMinneapolis, MN, United StatesHQ checked Sep 28, 2026201-500107 contacts →

Partial evidence

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 1,100 customer feedback consulting firms based in the United States

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Customer feedback consulting firms based in the United States at a glance

As of Sep 28, 2026
26.1%Verified-email coverage
22.3Average contacts per company
1-10Median size (employees)
4.6%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
697
11-50
276
51-200
78
201-500
28
501-1,000
12
1,001-5,000
6
10001+
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,100 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer feedback consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback consulting firms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 6,401 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback consulting firms are there based in the United States?

RevenueBase identified 1,100 customer feedback consulting firms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Forrester, headquartered in Cambridge, tops this list with the largest team on record.

Which city has the most customer feedback consulting firms?

New York leads with 51 headquartered companies, followed by Chicago (29) and Austin (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,401 verified decision-maker contacts tracked across these 1,100 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.