Company lists · Data refreshed September 2026

Top 25 Customer feedback consulting firms based in the United Kingdom

RevenueBase identified 323 customer feedback consulting firms headquartered in the United Kingdom as of September 2026 and tracks 5,305 professional contacts across them, including 2,503 with verified work emails. London is the largest hub.

This list covers customer feedback consulting firms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
323Companies
5,305Contacts tracked
2,503Verified emails
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The 25 largest customer feedback consulting firms based in the United Kingdom

Ranked by team size
Top 25 of 323 customer feedback consulting firms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-200106 contacts →

Indirect evidence

“Researchbods delivers insight that drives action for ambitious brands.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceLondon, United KingdomHQ checked Sep 28, 2026501-1,00096 contacts →

Indirect evidence

“Confirmit is now a Press Ganey company.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceRichmond, United KingdomHQ checked Sep 28, 202651-20084 contacts →

Strong evidence

“Engage Your Customers; a world leader analytical and customer centric technology company with powerful consulting services.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceBath, United KingdomHQ checked Sep 28, 202651-20073 contacts →

Indirect evidence

“HGEM is the guest experience management platform built for multi-site hospitality.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20071 contacts →

Partial evidence

“Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-20066 contacts →

Indirect evidence

“Tecsa is a specialist retail loyalty and analytics consultancy founded and led by former retail executives who built and ran major loyalty programmes, including Nectar, Holland &…”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20057 contacts →

Partial evidence

“Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceSt Albans, United KingdomHQ checked Sep 28, 202651-20052 contacts →

Indirect evidence

“Kokoro is an award winning independent insights agency.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceWokingham, United KingdomHQ checked Sep 28, 202611-5052 contacts →

Indirect evidence

“Welcome to Retail Active.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5040 contacts →

Indirect evidence

“We’re an award-winning digital market research agency helping clients make fast, confident decisions with high-quality data they can trust.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 28, 2026201-50037 contacts →

Indirect evidence

“We are now Savanta!”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20036 contacts →

Partial evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5035 contacts →

Indirect evidence

“Research Agency of the Year - Adwanted 2025 and Quirks 2024* Having more data should make it easier to understand what people think and do.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202651-20035 contacts →

Indirect evidence

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5034 contacts →

Partial evidence

“Customer Acquisition seems to be the end goal of so much global marketing spend, yet the complexity of all the moving parts is often overlooked.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20033 contacts →

Partial evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20024 contacts →

Partial evidence

“We are here to help global enterprises design, build and scale up their customer experience programs.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5022 contacts →

Partial evidence

“We are a consulting & technology company with expertise across Consumer, B2B and Health.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceCranfield, United KingdomHQ checked Sep 28, 202611-5021 contacts →

Indirect evidence

“Collaborate.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 28, 202611-5017 contacts →

Partial evidence

“We help organisations improve their approach to internal and external customer experience; to retain existing customers and attract new ones.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceGuildford, United KingdomHQ checked Sep 28, 202611-5017 contacts →

Indirect evidence

“HELLO….”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceTowcester, United KingdomHQ checked Sep 28, 20261-1014 contacts →

Partial evidence

“Our tech-led, human approach will help you to get the most from employeed feedback, deliver an outstanding people experience and ignite employee engagement.”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceLondon, United KingdomHQ checked Sep 28, 20261-1014 contacts →

Partial evidence

“We set up and run client experience programmes, conduct brand perception tracking and enable employee feedback through 360s and engagement surveys.”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5013 contacts →

Indirect evidence

“At Qrowdsy, we help the world's leading companies to access hard-to-reach data insights from niche industry experts and consumer groups using bespoke, tailor-made surveys and…”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 323 customer feedback consulting firms based in the United Kingdom

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Customer feedback consulting firms based in the United Kingdom at a glance

As of Sep 28, 2026
47.2%Verified-email coverage
16.4Average contacts per company
1-10Median size (employees)
38.1%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
230
11-50
60
51-200
27
201-500
3
501-1,000
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 323 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer feedback consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback consulting firms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,503 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer feedback consulting firms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback consulting firms are there based in the United Kingdom?

RevenueBase identified 323 customer feedback consulting firms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Strat7 Researchbods, headquartered in London, tops this list with the largest team on record.

Which city has the most customer feedback consulting firms?

London leads with 123 headquartered companies, followed by Manchester (6) and Brighton (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,503 verified decision-maker contacts tracked across these 323 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.