Company lists · Data refreshed September 2026

Top 25 Customer feedback consulting firms based in Canada

RevenueBase identified 143 customer feedback consulting firms headquartered in Canada as of September 2026 and tracks 2,715 professional contacts across them, including 1,100 with verified work emails. Toronto is the largest hub.

This list covers customer feedback consulting firms headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
143Companies
2,715Contacts tracked
1,100Verified emails
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The 25 largest customer feedback consulting firms based in Canada

Ranked by team size
Top 25 of 143 customer feedback consulting firms based in Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026501-1,000610 contacts →

Partial evidence

“Bond is the customer-intelligence driven engagement company.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500307 contacts →

Indirect evidence

“At Environics Analytics (EA), we take pride in our reputation for producing the best data products and software in the industry.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceMontreal, QC, CanadaHQ checked Sep 28, 2026201-500282 contacts →

Partial evidence

“Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to…”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-200155 contacts →

Indirect evidence

“An Advanced Data Analytics, Integrated Research and Intelligence Firm b3Intelligence offers data analytics, business intelligence and integrated research services.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceOttawa, ON, CanadaHQ checked Sep 28, 2026201-500149 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceOttawa, ON, CanadaHQ checked Sep 28, 202651-200109 contacts →

Partial evidence

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500107 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceMontréal, QC, CanadaHQ checked Sep 28, 202651-20094 contacts →

Partial evidence

“Founded in 1984, Ad Hoc Research offers high-quality consulting services in market and UX research.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceBurlington, ON, CanadaHQ checked Sep 28, 202651-20080 contacts →

Partial evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-5030 contacts →

Partial evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceSherbrooke, QC, CanadaHQ checked Sep 28, 202651-20024 contacts →

Partial evidence

“At Fino, we make sure your customers are happy by understanding their needs and delivering high-quality customer service.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceCalgary, AB, CanadaHQ checked Sep 28, 202611-5023 contacts →

Indirect evidence

“CULT is a brand strategy firm.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceOttawa, ON, CanadaHQ checked Sep 28, 202611-5022 contacts →

Partial evidence

“Benbria is a leader in real-time customer and employee experience management.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceMontréal, QC, CanadaHQ checked Sep 28, 202611-5022 contacts →

Indirect evidence

“L’Observateur est une entreprise de recherche marketing dont la mission est de fournir de l’information stratégique aux entreprises et organismes afin de leur permettre de prendre…”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceVancouver, BC, CanadaHQ checked Sep 28, 202611-5020 contacts →

Indirect evidence

“We are confident in our services and we assure that all the process to be perfect as we are experts in the business since 2010.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceKanata, ON, CanadaHQ checked Sep 28, 202611-5019 contacts →

Indirect evidence

“TalentMap helps organizations achieve greater outcomes with action-centric employee engagement survey programs.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-50017 contacts →

Partial evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceCalgary, AB, CanadaHQ checked Sep 28, 202611-5014 contacts →

Indirect evidence

“The right questions generate the right decisions.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceMontréal, QC, CanadaHQ checked Sep 28, 202651-20014 contacts →

Indirect evidence

“Advanis Jolicoeur is an independently owned Canadian social research firm based in Montreal, known for its innovation and responsiveness.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceMontréal, QC, CanadaHQ checked Sep 28, 20261-1012 contacts →

Partial evidence

“As cx consultants, we aim to redefine the customer experience of various industries, by paying special attention to game changing details.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceMontréal, QC, CanadaHQ checked Sep 28, 202611-5012 contacts →

Indirect evidence

“Most teams are guessing why their audience is frustrated.”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceRichmond Hill, ON, CanadaHQ checked Sep 28, 20261-1012 contacts →

Partial evidence

“We look through the eyes of the customers.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceMontréal, CanadaHQ checked Sep 28, 20261-1011 contacts →

Partial evidence

“MCDS is a consulting and analytics company that specializes in business analytics and marketing intelligence to give you an accurate outlook of your market, your operations and…”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-20010 contacts →

Partial evidence

“Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceCalgary, AB, CanadaHQ checked Sep 28, 2026201-50010 contacts →

Indirect evidence

“Discovery Research has been providing consistent, reliable research services since 1998.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 143 customer feedback consulting firms based in Canada

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Customer feedback consulting firms based in Canada at a glance

As of Sep 28, 2026
40.5%Verified-email coverage
19.0Average contacts per company
1-10Median size (employees)
28.7%Largest-city concentration · Toronto
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
91
11-50
30
51-200
12
201-500
8
501-1,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 143 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer feedback consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback consulting firms, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,100 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer feedback consulting firms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback consulting firms are there based in Canada?

RevenueBase identified 143 customer feedback consulting firms headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bond Brand Loyalty, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer feedback consulting firms?

Toronto leads with 41 headquartered companies, followed by Montreal (18) and Vancouver (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,100 verified decision-maker contacts tracked across these 143 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.