Company lists · Data refreshed September 2026

Top 24 Customer feedback consulting firms based in Australia

RevenueBase identified 142 customer feedback consulting firms headquartered in Australia as of September 2026 and tracks 1,177 professional contacts across them, including 529 with verified work emails. Melbourne is the largest hub.

This list covers customer feedback consulting firms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
142Companies
1,177Contacts tracked
529Verified emails
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The 24 largest customer feedback consulting firms based in Australia

Ranked by team size
Top 24 of 142 customer feedback consulting firms based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSydney, AustraliaHQ checked Sep 28, 2026201-500169 contacts →

Indirect evidence

“Fiftyfive5 We are hiring!”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceSydney, AustraliaHQ checked Sep 28, 202651-200105 contacts →

Partial evidence

“Platform One is a Customer Intelligence agency transforming how businesses understand and engage with their customers.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20094 contacts →

Partial evidence

“Forethought is a Marketing Advisory, Strategy and Analytics company, focused on partnering clients to provide the market and customer evidence that drives business outcomes across…”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20065 contacts →

Partial evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5046 contacts →

Partial evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceCremorne, AustraliaHQ checked Sep 28, 202651-20044 contacts →

Partial evidence

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5029 contacts →

Indirect evidence

“We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5017 contacts →

Strong evidence

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceToorak, AustraliaHQ checked Sep 28, 202611-5012 contacts →

Indirect evidence

“At Lewers, we deliver – because we love what we do.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5012 contacts →

Partial evidence

“Unlock the power of experience management to impress your customers, inspire your teams and build your brand.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceRichmond, AustraliaHQ checked Sep 28, 202611-5010 contacts →

Partial evidence

“Performance Leader supports professional firms to develop a vibrant feedback culture.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-1010 contacts →

Partial evidence

“At Eclipse AI, we’re changing how businesses listen to their customers.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceCapalaba, AustraliaHQ checked Sep 28, 202611-508 contacts →

Indirect evidence

“Engaged Strategy is an insights-based strategic consultancy.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceThornleigh, AustraliaHQ checked Sep 28, 202611-508 contacts →

Strong evidence

“Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceRingwood, AustraliaHQ checked Sep 28, 20261-108 contacts →

Partial evidence

“We are an Australian-based customer experience firm who work with companies around the globe using Research to drive Revenue.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceAlbert Park, AustraliaHQ checked Sep 28, 20261-105 contacts →

Indirect evidence

“Research Ink is a boutique market research consultancy with a strong client service ethic and a focus on quality throughout the research process.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-505 contacts →

Partial evidence

“Innovator of the service excellence measurement Appreciation Certified™ and the unique customer due diligence measurement CX Assurance™, Saguity helps companies define their…”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-505 contacts →

Strong evidence

“RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-505 contacts →

Indirect evidence

“Converlens is an Australian-made engagement, insights and analytics platform purpose-built to collect, manage and understand surveys and consultation data.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-2005 contacts →

Partial evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-505 contacts →

Partial evidence

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceVictoria, AustraliaHQ checked Sep 28, 20261-105 contacts →

Partial evidence

“Customer Space is an independent insights agency that helps retailers deliver a better customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceMacquarie Park, AustraliaHQ checked Sep 28, 202611-504 contacts →

Partial evidence

“Voice Project helps organisations improve employee engagement, leadership and customer satisfaction through research-backed surveys and expert guidance.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 24 of 142 customer feedback consulting firms based in Australia

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Customer feedback consulting firms based in Australia at a glance

As of Sep 28, 2026
44.9%Verified-email coverage
8.3Average contacts per company
1-10Median size (employees)
34.5%Largest-city concentration · Melbourne
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
102
11-50
31
51-200
7
201-500
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 142 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer feedback consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer feedback consulting firms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 529 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback consulting firms are there based in Australia?

RevenueBase identified 142 customer feedback consulting firms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Fiftyfive5, Part Of Accenture Song, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer feedback consulting firms?

Melbourne leads with 49 headquartered companies, followed by Sydney (34) and Brisbane (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 529 verified decision-maker contacts tracked across these 142 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.