Company lists · Data refreshed September 2026

Top 25 Customer feedback analytics companies based in the United Kingdom

Name: Customer feedback analytics companies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 85 companies tracked

RevenueBase identified 85 customer feedback analytics companies headquartered in the United Kingdom as of September 2026 and tracks 691 professional contacts across them, including 271 with verified work emails and 67 with mobile numbers. London is the largest hub.

This list covers customer feedback analytics companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

85Companies

691Contacts tracked

271Verified emails

67Mobile numbers

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The 25 largest customer feedback analytics companies based in the United Kingdom

Ranked by team size

Top 25 of 85 customer feedback analytics companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Goodays	Partial evidence	London, United Kingdom	51-200	92 contacts →
	Partial evidence “Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI.” Source: RevenueBase Database · checked Sep 1, 2026
2	Trurating	Strong evidence	London, United Kingdom	51-200	45 contacts →
	Strong evidence “We help retailers and hospitality leaders and operators turn real-time customer feedback into performance intelligence, hearing from an average of 88% of customers in-store…” Source: RevenueBase Database · checked Sep 1, 2026
3	Sandsiv	Partial evidence	Reading, United Kingdom	51-200	45 contacts →
	Partial evidence “Making our customers’ lives easier with sandsiv+: a smart, reliable, and custom AI-driven enterprise Voice of the Customer software solution for happier customers and more human…” Source: RevenueBase Database · checked Sep 1, 2026
4	Watermelon	Partial evidence	London, United Kingdom	51-200	39 contacts →
	Partial evidence “Watermelon is a Voice of the Customer (VoC) company.” Source: RevenueBase Database · checked Sep 1, 2026
5	Smartsurvey	Partial evidence	Tewkesbury, United Kingdom	11-50	34 contacts →
	Partial evidence “SmartSurvey \| The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…” Source: RevenueBase Database · checked Sep 1, 2026
6	Wordnerds	Indirect evidence	Gateshead, United Kingdom	11-50	28 contacts →
	Indirect evidence “Wordnerds helps CX, Insights and Data teams go from gut feel to confident, data-driven decisions.” Source: RevenueBase Database · checked Sep 1, 2026
7	Rant & Rave	Partial evidence	Royal Leamington Spa, United Kingdom	51-200	23 contacts →
	Partial evidence “Rant & Rave delivers AI-powered sentiment platform that empowers organisations to listen intelligently to their customers by uncovering valuable insights across multiple channels…” Source: RevenueBase Database · checked Sep 1, 2026
8	Acuigen	Indirect evidence	Cranfield, United Kingdom	11-50	21 contacts →
	Indirect evidence “Collaborate.” Source: RevenueBase Database · checked Sep 1, 2026
9	Aura Corporation	Strong evidence	Beaconsfield, United Kingdom	11-50	21 contacts →
	Strong evidence “We are a leading Customer Experience Management business that harvests customer opinion, using it as the foundation to provide customer feedback to improve Brand performance.” Source: RevenueBase Database · checked Sep 1, 2026
10	AVIUS	Partial evidence	Bournemouth, United Kingdom	11-50	18 contacts →
	Partial evidence “Avius are a global provider of real-time Voice of Customer and Voice of Employee software solutions.” Source: RevenueBase Database · checked Sep 1, 2026
11	The People Experience HUB	Partial evidence	Towcester, United Kingdom	1-10	14 contacts →
	Partial evidence “Our tech-led, human approach will help you to get the most from employeed feedback, deliver an outstanding people experience and ignite employee engagement.” Source: RevenueBase Database · checked Sep 1, 2026
12	Wiseback	Strong evidence	London, United Kingdom	11-50	14 contacts →
	Strong evidence “Wiseback is an AI-powered Customer Experience Management (CXM) and Employee Experience (EX) SaaS platform that transforms feedback into intelligent action.” Source: RevenueBase Database · checked Sep 1, 2026
13	GOLLM	Partial evidence	Edinburgh, United Kingdom	1-10	10 contacts →
	Partial evidence “GoLLM is an Edinburgh-based AI company helping organisations maintain a competitive edge in the AI age by turning feedback data into timely, trusted insight.” Source: RevenueBase Database · checked Sep 1, 2026
14	Service Monitor	Partial evidence	Berkhamsted, United Kingdom	11-50	10 contacts →
	Partial evidence “Service Monitor helps businesses understand what their customers actually experience.” Source: RevenueBase Database · checked Sep 1, 2026
15	Sunbeam	Partial evidence	Bristol, United Kingdom	1-10	10 contacts →
	Partial evidence “Sunbeam is an advanced AI platform built specifically for Customer Experience professionals and teams, designed to streamline and enhance the process of collecting, analysing, and…” Source: RevenueBase Database · checked Sep 1, 2026
16	Audiem	Strong evidence	London, United Kingdom	1-10	7 contacts →
	Strong evidence “Our workplace experience analytics platform uses cutting edge technology to uncover actionable insights from your employee feedback.” Source: RevenueBase Database · checked Sep 1, 2026
17	Sentiment Search	Indirect evidence	London, United Kingdom	1-10	7 contacts →
	Indirect evidence “Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens.” Source: RevenueBase Database · checked Sep 1, 2026
18	Yumpingo	Indirect evidence	Birmingham, United Kingdom	11-50	7 contacts →
	Indirect evidence “We’re delighted to announce that Yumpingo has been acquired by Black Box Intelligence.” Source: RevenueBase Database · checked Sep 1, 2026
19	Customersure	Partial evidence	Newcastle Upon Tyne, United Kingdom	11-50	6 contacts →
	Partial evidence “CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.” Source: RevenueBase Database · checked Sep 1, 2026
20	Customer Thermometer	Partial evidence	Brighton, United Kingdom	11-50	6 contacts →
	Partial evidence “Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates.” Source: RevenueBase Database · checked Sep 1, 2026
21	Fizzback	Indirect evidence	London, United Kingdom	51-200	6 contacts →
	Indirect evidence “The Fizzback SaaS offering is a real-time operational VoC solution.” Source: RevenueBase Database · checked Sep 1, 2026
22	Customer Start	Partial evidence	Cardiff, United Kingdom	11-50	5 contacts →
	Partial evidence “Better Experiences = Better World At Customer Start, we're your dedicated partner in all things customer-related.” Source: RevenueBase Database · checked Sep 1, 2026
23	We Love Surveys	Partial evidence	Loughborough, United Kingdom	1-10	5 contacts →
	Partial evidence “We Love Surveys are dedicated to helping all organisations understand the experience they are delivering every day to customers and colleagues.” Source: RevenueBase Database · checked Sep 1, 2026
24	Feed IT Back	Partial evidence	Surrey, United Kingdom	11-50	5 contacts →
	Partial evidence “Know what your customers think about you, everywhere, all the time.” Source: RevenueBase Database · checked Sep 1, 2026
25	Happ Consulting Services	Partial evidence	United Kingdom	1-10	4 contacts →
	Partial evidence “Happ Customer and Employee Experience Management Platforms enable companies to understand and act upon customer and employee insight.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer feedback analytics companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer feedback analytics companies.
Partial evidence: Its own public description names part of customer feedback analytics companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer feedback analytics companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 85 customer feedback analytics companies based in the United Kingdom

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Customer feedback analytics companies based in the United Kingdom at a glance

As of Sep 1, 2026

39.2%Verified-email coverage

9.7%Mobile-number coverage

8.1Average contacts per company

1-10Median size (employees)

40.0%Largest-city concentration · London

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “customer feedback analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer feedback analytics companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 271 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer feedback analytics companies by metro

Customer feedback analytics companies in London34

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback analytics companies are there based in the United Kingdom?

RevenueBase identified 85 customer feedback analytics companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Goodays, headquartered in London, tops this list with the largest team on record.

Which city has the most customer feedback analytics companies?

London leads with 34 headquartered companies, followed by Bristol (3) and Cardiff (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 271 verified decision-maker contacts tracked across these 85 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.