Company lists · Data refreshed September 2026

Top 25 Customer feedback analysis consultancies based in Australia

Name: Customer feedback analysis consultancies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 58 companies tracked

RevenueBase identified 58 customer feedback analysis consultancies headquartered in Australia as of September 2026 and tracks 397 professional contacts across them, including 118 with verified work emails. Melbourne is the largest hub.

This list covers customer feedback analysis consultancies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

58Companies

397Contacts tracked

118Verified emails

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The 25 largest customer feedback analysis consultancies based in Australia

Ranked by team size

Top 25 of 58 customer feedback analysis consultancies based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer feedback analysis consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Customer Driven Solutions	Partial evidence	Cremorne, AustraliaHQ checked Sep 28, 2026	51-200	44 contacts →
	Partial evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 28, 2026
2	Feedback Asap	Strong evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	17 contacts →
	Strong evidence “We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…” Source: RevenueBase Database · checked Sep 28, 2026
3	Kapiche	Strong evidence	Brisbane City, AustraliaHQ checked Sep 28, 2026	11-50	15 contacts →
	Strong evidence “Kapiche’s AI-powered feedback analytics automates customer feedback analysis, giving you the insights execs need to make better decisions-and making you the data hero!” Source: RevenueBase Database · checked Sep 28, 2026
4	Eclipse AI	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	10 contacts →
	Partial evidence “At Eclipse AI, we’re changing how businesses listen to their customers.” Source: RevenueBase Database · checked Sep 28, 2026
5	Engaged Strategy PTY LTD	Indirect evidence	Capalaba, AustraliaHQ checked Sep 28, 2026	11-50	8 contacts →
	Indirect evidence “Engaged Strategy is an insights-based strategic consultancy.” Source: RevenueBase Database · checked Sep 28, 2026
6	Customer Feedback Systems Australasia	Strong evidence	Thornleigh, AustraliaHQ checked Sep 28, 2026	11-50	8 contacts →
	Strong evidence “Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.” Source: RevenueBase Database · checked Sep 28, 2026
7	Research INK	Indirect evidence	Albert Park, AustraliaHQ checked Sep 28, 2026	1-10	5 contacts →
	Indirect evidence “Research Ink is a boutique market research consultancy with a strong client service ethic and a focus on quality throughout the research process.” Source: RevenueBase Database · checked Sep 28, 2026
8	Converlens	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	5 contacts →
	Indirect evidence “Converlens is an Australian-made engagement, insights and analytics platform purpose-built to collect, manage and understand surveys and consultation data.” Source: RevenueBase Database · checked Sep 28, 2026
9	MY CX	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	51-200	5 contacts →
	Partial evidence “Welcome to My CX - Elevating Customer Experiences!” Source: RevenueBase Database · checked Sep 28, 2026
10	Mystery Customer	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	5 contacts →
	Partial evidence “Mystery Customer are leading experts in the customer experience (CX), insight and activation business.” Source: RevenueBase Database · checked Sep 28, 2026
11	Voice Project	Partial evidence	Macquarie Park, AustraliaHQ checked Sep 28, 2026	11-50	4 contacts →
	Partial evidence “Voice Project helps organisations improve employee engagement, leadership and customer satisfaction through research-backed surveys and expert guidance.” Source: RevenueBase Database · checked Sep 28, 2026
12	Evaluation Solutions PTY LTD	Indirect evidence	Mount Helen, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “Evaluation Solutions (ES) is an innovative boutique consulting company specialising in online surveys and data collection.” Source: RevenueBase Database · checked Sep 28, 2026
13	Flow CX	Strong evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Strong evidence “You've got customer feedback data.” Source: RevenueBase Database · checked Sep 28, 2026
14	Optimum Operating Procedures And Services PTY LTD	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	3 contacts →
	Indirect evidence “O.O.P.S.” Source: RevenueBase Database · checked Sep 28, 2026
15	SKY Blue Customer Experience Services	Partial evidence	Gold Coast, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “Specialising in designing and implementing leading edge customer experience programs using over 20 years of specialised experience, we illuminate key opportunities to leverage.” Source: RevenueBase Database · checked Sep 28, 2026
16	Point Heard	Partial evidence	Adelaide, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “Point Heard helps build stronger, sustainable customer and stakeholder relationships.” Source: RevenueBase Database · checked Sep 28, 2026
17	Customer Frame	Partial evidence	Brisbane, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “We make businesses & organisations better by putting the customer at the heart of everything they do.” Source: RevenueBase Database · checked Sep 28, 2026
18	Little Fish To BIG Fish	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “We work with companies from start-ups to Enterprise in two ways, customer insight research and business support and advice.” Source: RevenueBase Database · checked Sep 28, 2026
19	QI Insights	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Indirect evidence “Qi Insights is a research & data driven consulting company, based in Australia.” Source: RevenueBase Database · checked Sep 28, 2026
20	Critical Truth	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “Critical Truth specialises in assisting businesses to understand their customers through best-in-class market orientation and advanced analytic techniques.” Source: RevenueBase Database · checked Sep 28, 2026
21	Emily Elvey Consulting	Indirect evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Indirect evidence “Emily Elvey Consulting was born from founder and owner, Emily's, own time working in house as a retailer and the transformative power that leveraging Consumer Psychology had in…” Source: RevenueBase Database · checked Sep 28, 2026
22	Achieveable PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “At AchieveAble, we deliver real, actionable outcomes to support your growth, retention and cost reduction, all with a customer lens, enabling your business success.” Source: RevenueBase Database · checked Sep 28, 2026
23	Yuki Consulting PTY LTD	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Partial evidence “Every snowflake is different, so is every customer you have.” Source: RevenueBase Database · checked Sep 28, 2026
24	CX Loop Consulting	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Partial evidence “CX Loop helps businesses understand the importance of closing the loop on Customer Experience by designing services connecting customer, processes, and technology.” Source: RevenueBase Database · checked Sep 28, 2026
25	Full Circle Feedback	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Partial evidence “Full Circle Feedback are dedicated to keeping up to date with the latest trends in workplace best practices, Human Resources, Learning & Development, and professional leadership.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer feedback analysis consultancies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer feedback analysis consultancies.
Partial evidence: Its own public description names part of customer feedback analysis consultancies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer feedback analysis consultancies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 58 customer feedback analysis consultancies based in Australia

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Customer feedback analysis consultancies based in Australia at a glance

As of Sep 28, 2026

29.7%Verified-email coverage

6.8Average contacts per company

1-10Median size (employees)

37.9%Largest-city concentration · Melbourne

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

5,001-10,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 58 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer feedback analysis consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer feedback analysis consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer feedback analysis consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer feedback analysis consultancies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 118 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer feedback analysis consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer feedback analysis consultancies are there based in Australia?

RevenueBase identified 58 customer feedback analysis consultancies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Customer Driven Solutions, headquartered in Cremorne, tops this list with the largest team on record.

Which city has the most customer feedback analysis consultancies?

Melbourne leads with 22 headquartered companies, followed by Sydney (15) and Adelaide (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 118 verified decision-maker contacts tracked across these 58 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.