Company lists · Data refreshed September 2026

Top 25 Customer experience strategy consultancies based in the United States

RevenueBase identified 6,389 customer experience strategy consultancies headquartered in the United States as of September 2026 and tracks 267,389 professional contacts across them, including 50,865 with verified work emails. New York is the largest hub.

This list covers customer experience strategy consultancies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
6,389Companies
267,389Contacts tracked
50,865Verified emails
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The 25 largest customer experience strategy consultancies based in the United States

Ranked by team size
Top 25 of 6,389 customer experience strategy consultancies based in the United States, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience strategy consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceIrvine, CA, United StatesHQ checked Sep 14, 202610001+47,558 contacts →

Strong evidence

“We’re passionate about creating customers for life by designing experiences that elevate your brand.”

Source: RevenueBase Database · checked Sep 14, 2026
2Strong evidenceMiami, FL, United StatesHQ checked Sep 14, 202610001+35,365 contacts →

Strong evidence

“Foundever™ is a global leader in the customer experience (CX) industry.”

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceFort Lauderdale, FL, United StatesHQ checked Sep 14, 202610001+17,310 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceEvanston, IL, United StatesHQ checked Sep 14, 202610001+16,896 contacts →

Indirect evidence

“ZS is a management consulting and technology firm that partners with companies to improve life and how we live it.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidencePlantation, FL, United StatesHQ checked Sep 14, 202610001+5,863 contacts →

Partial evidence

“Everise delivers happiness to millions of customers around the world.”

Source: RevenueBase Database · checked Sep 14, 2026
6Strong evidenceHighland Park, MI, United StatesHQ checked Sep 14, 202610001+5,840 contacts →

Strong evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceChicago, IL, United StatesHQ checked Sep 14, 20265,001-10,0005,514 contacts →

Partial evidence

“Accenture Strategy combines deep industry expertise, advanced analytics capabilities and human-led design methodologies that enable clients to act with speed and confidence.”

Source: RevenueBase Database · checked Sep 14, 2026
8Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 20261,001-5,0005,082 contacts →

Partial evidence

“From strategy to execution.”

Source: RevenueBase Database · checked Sep 14, 2026
9Strong evidenceNorcross, GA, United StatesHQ checked Sep 14, 202610001+4,785 contacts →

Strong evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceColumbia, MD, United StatesHQ checked Sep 14, 202610001+4,731 contacts →

Partial evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 14, 2026
11Strong evidenceNewark, CA, United StatesHQ checked Sep 14, 202610001+3,369 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceCambridge, MA, United StatesHQ checked Sep 14, 20261,001-5,0003,071 contacts →

Indirect evidence

“Forrester is one of the most influential research and advisory firms in the world.”

Source: RevenueBase Database · checked Sep 14, 2026
13Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 14, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceAddison, TX, United StatesHQ checked Sep 14, 20261,001-5,0001,842 contacts →

Indirect evidence

“Credera empowers the world’s leading brands to navigate the complexities of data, technology, and marketing.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceAtlanta, GA, United StatesHQ checked Sep 14, 20261,001-5,0001,792 contacts →

Partial evidence

“North Highland helps businesses move from strategy to reality, taking a pragmatic and practical approach to build solutions that work and create impact that lasts.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceRidgefield, CT, United StatesHQ checked Sep 14, 20261,001-5,0001,777 contacts →

Strong evidence

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Source: RevenueBase Database · checked Sep 14, 2026
17Partial evidenceWestport, CT, United StatesHQ checked Sep 14, 2026n/a1,650 contacts →

Partial evidence

“MCAworks is a strategic marketing consulting firm passionately dedicated to helping our clients accelerate and sustain business growth.”

Source: RevenueBase Database · checked Sep 14, 2026
18Partial evidenceArmonk, NY, United StatesHQ checked Sep 14, 202610001+1,625 contacts →

Partial evidence

“IBM iX is your global experience design partner within IBM Consulting.”

Source: RevenueBase Database · checked Sep 14, 2026
19Strong evidenceAustin, TX, United StatesHQ checked Sep 14, 20261,001-5,0001,470 contacts →

Strong evidence

“TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.”

Source: RevenueBase Database · checked Sep 14, 2026
20Strong evidencePrinceton, NJ, United StatesHQ checked Sep 14, 20261,001-5,0001,250 contacts →

Strong evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 14, 2026
21Partial evidenceFrisco, TX, United StatesHQ checked Sep 14, 2026501-1,0001,149 contacts →

Partial evidence

“W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations.”

Source: RevenueBase Database · checked Sep 14, 2026
22Partial evidenceLos Angeles, CA, United StatesHQ checked Sep 14, 20261,001-5,0001,093 contacts →

Partial evidence

“Material is a leading insights, marketing and technology company striving for true customer centricity and ongoing relevance in a digital-first, customer-led world.”

Source: RevenueBase Database · checked Sep 14, 2026
23Partial evidenceAtlanta, GA, United StatesHQ checked Sep 14, 20261,001-5,000936 contacts →

Partial evidence

“At Astound Digital, we help brands build smarter, connected digital experiences.”

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceDetroit, MI, United StatesHQ checked Sep 14, 2026501-1,000824 contacts →

Indirect evidence

“At OneMagnify, we help transformational brands turn insight into action.”

Source: RevenueBase Database · checked Sep 14, 2026
25Strong evidenceSandy, UT, United StatesHQ checked Sep 14, 20261,001-5,000708 contacts →

Strong evidence

“ClearSource at its core is a customer experience company.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 6,389 customer experience strategy consultancies based in the United States

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Customer experience strategy consultancies based in the United States at a glance

As of Sep 14, 2026
19.0%Verified-email coverage
41.9Average contacts per company
1-10Median size (employees)
5.9%Largest-city concentration · New York
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
4,862
11-50
1,117
51-200
257
201-500
61
501-1,000
26
1,001-5,000
36
5,001-10,000
2
10001+
25

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 6,389 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience strategy consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer experience strategy consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience strategy consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience strategy consultancies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 50,865 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience strategy consultancies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience strategy consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience strategy consultancies are there based in the United States?

RevenueBase identified 6,389 customer experience strategy consultancies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Alorica, headquartered in Irvine, tops this list with the largest team on record.

Which city has the most customer experience strategy consultancies?

New York leads with 374 headquartered companies, followed by Chicago (210) and Atlanta (185).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 50,865 verified decision-maker contacts tracked across these 6,389 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.