Company lists · Data refreshed October 2026

Top 25 Customer experience strategy consultancies based in South Africa

RevenueBase identified 203 company matches for customer experience strategy consultancies associated with South Africa as of October 2026 and tracks 1,469 professional contacts across them, including 501 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for customer experience strategy consultancies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
203Companies
1,469Contacts tracked
501Verified emails
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The 25 largest customer experience strategy consultancies based in South Africa

Ranked by team size
Top 25 of 203 company matches for customer experience strategy consultancies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Oct 1, 20261,001-5,000198 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchCape Town, South AfricaHQ recorded Oct 1, 2026201-50099 contacts →

Exact match

“King James was acquired and the brand sunsetted in 2022.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchCenturion, South AfricaHQ recorded Oct 1, 202651-20078 contacts →

Exact match

“Inovo is your unfair advantage in customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchCape Town, South AfricaHQ recorded Oct 1, 202651-20067 contacts →

Exact match

“Eighty20 is a consultancy based in Cape Town South Africa specialising in delivering customer centric strategies and solutions to our clients.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchJohannesburg, South AfricaHQ recorded Oct 1, 202651-20051 contacts →

Exact match

“In a fast-moving digital world, we help our clients- Deliver better experiences for customers - Motivate and inspire people to work smarter - Build a culture of excellence…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchCity Of Tshwane, South AfricaHQ recorded Oct 1, 202651-20051 contacts →

Exact match

“A1L Digital is a technology-focused business consulting firm.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchCape Town, South AfricaHQ recorded Oct 1, 202611-5049 contacts →

Exact match

“Liquid Thought is a strategy-led digital innovation agency, delivering tailored solutions that enable its Clients to grow and compete more effectively in the digital economy.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchCenturion, South AfricaHQ recorded Oct 1, 202611-5040 contacts →

Exact match

“Monkey & River helps organizations "dare to disrupt" by turning complex challenges into strategic advantage through immersive consulting, user-centered design, and agile execution…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchCape Town, South AfricaHQ recorded Oct 1, 202651-20029 contacts →

Exact match

“Red Fox Group is a collective of designers, makers and commercial thinkers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchIllovo, South AfricaHQ recorded Oct 1, 202651-20026 contacts →

Exact match

“We are a strategic experience integration and transformation partner.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchSandton, South AfricaHQ recorded Oct 1, 202611-5025 contacts →

Exact match

“High-stakes customer decisions shouldn't come down to a hunch.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchCape Town, South AfricaHQ recorded Oct 1, 202611-5024 contacts →

Exact match

“nlightencx are multiple award-winning customer and client experience specialists that have been helping businesses deliver exceptional customer experiences for almost two decades.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Oct 1, 202611-5020 contacts →

Exact match

“Fox Consulting specialises in providing practical advice, constructing, and executing business growth strategies for our clients.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchSandton, South AfricaHQ recorded Oct 1, 202651-20019 contacts →

Exact match

“We are Customer Experience Architects.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchBlairgowrie, South AfricaHQ recorded Oct 1, 202611-5015 contacts →

Exact match

“Nice to meet you - we are Torque, a specialist employee experience agency.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchWynberg, South AfricaHQ recorded Oct 1, 20261-1014 contacts →

Exact match

“Truth is a boutique consulting business specializing in loyalty & CRM.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchCape Town, South AfricaHQ recorded Oct 1, 202611-5013 contacts →

Exact match

“Simplr is a creative consultancy specialising in brand design and digital experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchMidrand, South AfricaHQ recorded Oct 1, 202611-5012 contacts →

Exact match

“At illation, we grow customer confidence.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchCape Town, South AfricaHQ recorded Oct 1, 202611-5011 contacts →

Exact match

“Touchfoundry exists to build digital solutions that keep working when the world changes.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchJohannesburg, South AfricaHQ recorded Oct 1, 20261-1011 contacts →

Exact match

“Softlytic is a customer success advisory firm assisting companies explore and increase their net retention.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchPretoria, South AfricaHQ recorded Oct 1, 20261-109 contacts →

Exact match

“Since our inception in 2013, we have developed a strong footprint in the African market with head offices in Pretoria and Gaborone.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchUmhlanga, South AfricaHQ recorded Oct 1, 20261-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Oct 1, 202611-509 contacts →

Exact match

“Kinga is a specialist management consultancy whose principal focus is in the collaborative exploration, comprehension, creation as well as liberation of highly competitive…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchBryanston, South AfricaHQ recorded Oct 1, 202611-509 contacts →

Exact match

“PurpleRoom started as a little girl’s dream, she wanted nothing more than to have her own purple bedroom.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchCape Town, South AfricaHQ recorded Oct 1, 202611-509 contacts →

Exact match

“Branding & Communication Consultancy We specialize in Strategy, Branding, Design, Social & Search, and AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 203 customer experience strategy consultancies based in South Africa

See the full list, filter by size, metro and specialty, and access 501 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience strategy consultancies based in South Africa at a glance

As of Oct 1, 2026
34.1%Verified-email coverage
7.2Average contacts per company
1-10Median size (employees)
32.5%Largest-city concentration · Johannesburg
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
154
11-50
35
51-200
9
201-500
2
501-1,000
1
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 203 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer experience strategy consultancies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 501 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience strategy consultancies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience strategy consultancies are there based in South Africa?

RevenueBase identified 203 company matches for customer experience strategy consultancies associated with South Africa as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ignition CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience strategy consultancies?

Johannesburg leads with 66 company records, followed by Cape Town (54) and Sandton (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 501 professional contacts with verified work emails tracked across these 203 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.