Company lists · Data refreshed September 2026

Top 15 Customer experience strategy consultancies based in Malaysia

RevenueBase identified 61 customer experience strategy consultancies headquartered in Malaysia as of September 2026 and tracks 2,120 professional contacts across them, including 118 with verified work emails. Kuala Lumpur is the largest hub.

This list covers customer experience strategy consultancies headquartered in Malaysia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
61Companies
2,120Contacts tracked
118Verified emails
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The 15 largest customer experience strategy consultancies based in Malaysia

Ranked by team size
Top 15 of 61 customer experience strategy consultancies based in Malaysia, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience strategy consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceShah Alam, MalaysiaHQ checked Sep 14, 20261,001-5,000837 contacts →

Strong evidence

“Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.”

Source: RevenueBase Database · checked Sep 14, 2026
2Strong evidencePetaling Jaya, MalaysiaHQ checked Sep 14, 202610001+683 contacts →

Strong evidence

“Bringing brands across the globe closer to their customers through memorable, personalized experiences.”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 2026501-1,000268 contacts →

Indirect evidence

“Built on the company’s core expertise, Brandt helps organizations achieve enhanced service levels through transforming the approach, performance, quality and efficiency of the…”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 202611-5012 contacts →

Indirect evidence

“Swan Consultancy offers a wide range of consulting services with the necessary tools and expertise to help grow your business.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 20261-1012 contacts →

Partial evidence

“Founded in 2009 as an interactive agency, Aquanova evolved over the years to expand into the creative strategy space.”

Source: RevenueBase Database · checked Sep 14, 2026
6Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 202611-5010 contacts →

Strong evidence

“In 2023, Sage42 brought Ventana to life- a comprehensive CXaaS solution leveraging AI analytics to optimize conversions and transform customer experience from start to success…”

Source: RevenueBase Database · checked Sep 14, 2026
7Strong evidenceKlang, MalaysiaHQ checked Sep 14, 20261-1010 contacts →

Strong evidence

“Back in 2008, customer experience pioneer A.”

Source: RevenueBase Database · checked Sep 14, 2026
8Strong evidenceBukit Jalil, MalaysiaHQ checked Sep 14, 202611-509 contacts →

Strong evidence

“SalesJourney360 provides affordable, accessible & scalable Data-Driven Contact Solutions in South East Asia to improve customer & employee experience throughout the sales journey.”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidencePetaling Jaya, MalaysiaHQ checked Sep 14, 202611-506 contacts →

Partial evidence

“PowerUpSuccess is a proven expert with almost two decades of experience in Business Optimization, Digital Supremacy Transformation, Human Capital Development, High-Performance…”

Source: RevenueBase Database · checked Sep 14, 2026
10Indirect evidenceDamansara Heights, MalaysiaHQ checked Sep 14, 202651-2006 contacts →

Indirect evidence

“Human Dynamic provides Integrated Solutions for Leadership & Change to help the leadership team in corporate clients build their organizational culture, enhance people management…”

Source: RevenueBase Database · checked Sep 14, 2026
11Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 20261-104 contacts →

Partial evidence

“IDTG Asia is a brand experience and marketing tech consultancy based in Kuala Lumpur, Malaysia, driven by a passion for connection and innovation.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 202611-502 contacts →

Indirect evidence

“Choosing the right people to implement your technological vision can be risky.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidencePetaling Jaya, MalaysiaHQ checked Sep 14, 202611-502 contacts →

Indirect evidence

“We know that data-driven marketing has yet to reach its full potential.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 20261-102 contacts →

Partial evidence

“1) Setting direction - strategy & scenario planning (with associates).”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceKuala Lumpur, MalaysiaHQ checked Sep 14, 20261-101 contacts →

Indirect evidence

“What makes us different from the thousands of other companies out there?”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 15 of 61 customer experience strategy consultancies based in Malaysia

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Customer experience strategy consultancies based in Malaysia at a glance

As of Sep 14, 2026
5.6%Verified-email coverage
34.8Average contacts per company
1-10Median size (employees)
41.0%Largest-city concentration · Kuala Lumpur
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
33
11-50
17
51-200
7
201-500
1
501-1,000
1
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Malaysia, so it is reported there. Company counts and contact totals on this page are exact for Malaysia, over 61 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience strategy consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Malaysia whose own description of what they do matches “customer experience strategy consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience strategy consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience strategy consultancies, and records with no verified work email. Companies headquartered outside Malaysia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 118 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience strategy consultancies by metro

  • Customer experience strategy consultancies in Kuala Lumpur25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience strategy consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience strategy consultancies are there based in Malaysia?

RevenueBase identified 61 customer experience strategy consultancies headquartered in Malaysia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Daythree, headquartered in Shah Alam, tops this list with the largest team on record.

Which city has the most customer experience strategy consultancies?

Kuala Lumpur leads with 25 headquartered companies, followed by Petaling Jaya (9) and Shah Alam (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 118 verified decision-maker contacts tracked across these 61 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.