Company lists · Data refreshed September 2026

Top 25 Customer experience strategy consultancies based in Toronto, Canada

Name: Customer experience strategy consultancies based in Toronto, Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 282 companies tracked

RevenueBase identified 282 customer experience strategy consultancies headquartered in Toronto, Canada as of September 2026 and tracks 4,372 professional contacts across them, including 1,691 with verified work emails. Toronto is the largest hub.

This list covers customer experience strategy consultancies headquartered in Toronto, Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

282Companies

4,372Contacts tracked

1,691Verified emails

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The 25 largest customer experience strategy consultancies based in Toronto, Canada

Ranked by team size

Top 25 of 282 customer experience strategy consultancies based in Toronto, Canada, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience strategy consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Contactpoint 360	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	5,001-10,000	1,480 contacts →
	Partial evidence “We remove customer problems from your leadership agenda.” Source: RevenueBase Database · checked Sep 14, 2026
2	Bond Brand Loyalty	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	501-1,000	610 contacts →
	Partial evidence “Bond is the customer-intelligence driven engagement company.” Source: RevenueBase Database · checked Sep 14, 2026
3	Millennium 1 Solutions	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	1,001-5,000	430 contacts →
	Indirect evidence “Millennium1 Solutions is now NTT Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 14, 2026
4	Axsium Group	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	105 contacts →
	Indirect evidence “Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people.” Source: RevenueBase Database · checked Sep 14, 2026
5	Thoughtstorm	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	102 contacts →
	Indirect evidence “ThoughtStorm is a global firm providing consulting solutions and services to organizations of all sizes across various industries.” Source: RevenueBase Database · checked Sep 14, 2026
6	Tjene Corp	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	52 contacts →
	Indirect evidence “Tjene (v.)(tuh-jean) means to "serve" in Norwegian.” Source: RevenueBase Database · checked Sep 14, 2026
7	WTD William Thomas Digital	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	41 contacts →
	Indirect evidence “WTD is the AgenticCX Company.” Source: RevenueBase Database · checked Sep 14, 2026
8	Level5 Strategy	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	41 contacts →
	Partial evidence “Level5 Strategy is a leading boutique strategy consulting firm helping clients in complex organizations develop strategies that stick.” Source: RevenueBase Database · checked Sep 14, 2026
9	AVIDA	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	40 contacts →
	Strong evidence “We're Avida – A human-centered customer experience design company.” Source: RevenueBase Database · checked Sep 14, 2026
10	Carly Rian Group CRG	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	36 contacts →
	Partial evidence “Carly Rian Group is a Toronto-based management consulting firm that specializes in solving business problems in operations strategy, performance management and process improvement.” Source: RevenueBase Database · checked Sep 14, 2026
11	The Experience Advisors	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	35 contacts →
	Strong evidence “The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.” Source: RevenueBase Database · checked Sep 14, 2026
12	Bridgeable	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	51-200	33 contacts →
	Indirect evidence “Bridgeable is an award-winning service design consultancy located in Toronto, Ontario.” Source: RevenueBase Database · checked Sep 14, 2026
13	Enginess	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	31 contacts →
	Partial evidence “We are business strategists and technology experts.” Source: RevenueBase Database · checked Sep 14, 2026
14	Phase 5	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	30 contacts →
	Strong evidence “At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…” Source: RevenueBase Database · checked Sep 14, 2026
15	FSI Fresh Squeezed Ideas	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	26 contacts →
	Partial evidence “We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.” Source: RevenueBase Database · checked Sep 14, 2026
16	Stimulus	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	26 contacts →
	Partial evidence “Our name reflects our role as a catalyst for change, dedicated to turning our clients’ strategy into tangible, lasting results.” Source: RevenueBase Database · checked Sep 14, 2026
17	Swipe Right Media	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	18 contacts →
	Strong evidence “We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.” Source: RevenueBase Database · checked Sep 14, 2026
18	Acceleration Strategy INC	Partial evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	201-500	17 contacts →
	Partial evidence “ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.” Source: RevenueBase Database · checked Sep 14, 2026
19	DEXD	Strong evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	16 contacts →
	Strong evidence “DEXD is an Integrated Human Experience Design Consultancy at the forefront of merging architecture, art, and customer experience design through the lens of creative placemaking…” Source: RevenueBase Database · checked Sep 14, 2026
20	CSPN	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	16 contacts →
	Indirect evidence “CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…” Source: RevenueBase Database · checked Sep 14, 2026
21	Olade Consulting INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	16 contacts →
	Indirect evidence “WHAT WE DO Established in 2012, Olade Consulting has dedicated itself to advancing the dynamic North American business landscape.” Source: RevenueBase Database · checked Sep 14, 2026
22	Lighthouse Nine Group	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	15 contacts →
	Indirect evidence “Lighthouse NINE Group is a management consulting firm, with offices in Toronto and globally in the United States, Australia, and the UK, specializing in Leadership Development &…” Source: RevenueBase Database · checked Sep 14, 2026
23	Something NEW Creative	Indirect evidence	Toronto, CanadaHQ checked Sep 14, 2026	11-50	15 contacts →
	Indirect evidence “Something New Creative is an Advisory + Originals studio working across hospitality, retail, destinations, and entertainment.” Source: RevenueBase Database · checked Sep 14, 2026
24	Rodmell & Company	Partial evidence	Toronto, CanadaHQ checked Sep 14, 2026	11-50	13 contacts →
	Partial evidence “We are a retail branding and CX agency, built on decades of proven experience.” Source: RevenueBase Database · checked Sep 14, 2026
25	2tolead	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 14, 2026	11-50	13 contacts →
	Indirect evidence “2toLead is one of a kind consulting services company with a unique blend of left and right brain thinking.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience strategy consultancies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience strategy consultancies.
Partial evidence: Its own public description names part of customer experience strategy consultancies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience strategy consultancies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 282 customer experience strategy consultancies based in Toronto, Canada

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Customer experience strategy consultancies based in Toronto, Canada at a glance

As of Sep 14, 2026

38.7%Verified-email coverage

15.5Average contacts per company

1-10Median size (employees)

100.0%Largest-city concentration · Toronto

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

206

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured across the whole Canada list rather than for Toronto, so it is reported there. Company counts and contact totals on this page are exact for Toronto, over 282 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience strategy consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Toronto, Canada whose own description of what they do matches “customer experience strategy consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience strategy consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience strategy consultancies, and records with no verified work email. Companies headquartered outside Toronto are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,691 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience strategy consultancies by metro in Canada

Customer experience strategy consultancies in Toronto282
Customer experience strategy consultancies in Montreal91
Customer experience strategy consultancies in Vancouver80
Customer experience strategy consultancies in Calgary52
Customer experience strategy consultancies in Ottawa37

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience strategy consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience strategy consultancies are there based in Toronto, Canada?

RevenueBase identified 282 customer experience strategy consultancies headquartered in Toronto, Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactpoint 360, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer experience strategy consultancies?

Toronto leads with 282 headquartered companies, followed by Montreal (91) and Vancouver (80).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,691 verified decision-maker contacts tracked across these 282 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.