Company lists · Data refreshed September 2026

Top 23 Customer experience strategy consultancies based in Australia

RevenueBase identified 1,061 customer experience strategy consultancies headquartered in Australia as of September 2026 and tracks 11,102 professional contacts across them, including 2,522 with verified work emails. Sydney is the largest hub.

This list covers customer experience strategy consultancies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
1,061Companies
11,102Contacts tracked
2,522Verified emails
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The 23 largest customer experience strategy consultancies based in Australia

Ranked by team size
Top 23 of 1,061 customer experience strategy consultancies based in Australia, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience strategy consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMelbourne, AustraliaHQ checked Sep 14, 202610001+3,316 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceWest Perth, AustraliaHQ checked Sep 14, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceSouth Yarra, AustraliaHQ checked Sep 14, 2026201-500230 contacts →

Indirect evidence

“We are a global Complete Commerce Consultancy with enterprise capability underpinned with startup hustle.”

Source: RevenueBase Database · checked Sep 14, 2026
4Partial evidenceSurry Hills, AustraliaHQ checked Sep 14, 202651-200196 contacts →

Partial evidence

“The General Store specialise in retail strategy & innovation.”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceSydney, AustraliaHQ checked Sep 14, 2026201-500169 contacts →

Indirect evidence

“Fiftyfive5 We are hiring!”

Source: RevenueBase Database · checked Sep 14, 2026
6Partial evidenceRedfern, AustraliaHQ checked Sep 14, 202651-200159 contacts →

Partial evidence

“Akcelo delivers powerful brand experiences that people love.”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceUltimo, AustraliaHQ checked Sep 14, 202651-200132 contacts →

Partial evidence

“CX Lavender are Customer Growth Experts.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceSydney, AustraliaHQ checked Sep 14, 202651-200114 contacts →

Indirect evidence

“Bendelta is Australia’s most awarded leadership and organisational design management consultancy - transforming individuals, teams and organisations to unlock human potential and…”

Source: RevenueBase Database · checked Sep 14, 2026
9Strong evidenceMillers Point, AustraliaHQ checked Sep 14, 2026201-50097 contacts →

Strong evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 14, 2026
10Strong evidenceMelbourne, AustraliaHQ checked Sep 14, 2026n/a74 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceFitzroy, AustraliaHQ checked Sep 14, 202651-20066 contacts →

Indirect evidence

“DotCollective builds, grows, and fixes commerce operations for brands that take commerce seriously, B2B and D2C alike.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceBraddon, AustraliaHQ checked Sep 14, 202651-20066 contacts →

Indirect evidence

“We’re Coras.”

Source: RevenueBase Database · checked Sep 14, 2026
13Partial evidenceMelbourne, AustraliaHQ checked Sep 14, 202651-20065 contacts →

Partial evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidencePerth, AustraliaHQ checked Sep 14, 202611-5065 contacts →

Partial evidence

“At equ, we partner with clients in the pursuit of better - better digital products, better experiences and better performance.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceCremorne, AustraliaHQ checked Sep 14, 202651-20055 contacts →

Partial evidence

“As an independent digital consultancy, we work across Experience Design, Commerce and Platforms, and Mobile Applications to create change and drive impact.”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceBarangaroo, AustraliaHQ checked Sep 14, 202651-20048 contacts →

Indirect evidence

“The team at Brooke is driven to make the world a better place, helping you think differently about solving your business challenges.”

Source: RevenueBase Database · checked Sep 14, 2026
17Strong evidenceMelbourne, AustraliaHQ checked Sep 14, 202611-5046 contacts →

Strong evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 14, 2026
18Indirect evidenceSt. Kilda, AustraliaHQ checked Sep 14, 202611-5045 contacts →

Indirect evidence

“Crewe Sharp Management Service is in the business of improving business performance.”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceMelbourne | Sydney | Brisbane | Adelaide, AustraliaHQ checked Sep 14, 202651-20044 contacts →

Partial evidence

“We are a design consultancy that uses behavioural research to inform strategy, design and digital delivery.”

Source: RevenueBase Database · checked Sep 14, 2026
20Strong evidenceSydney, AustraliaHQ checked Sep 14, 202611-5044 contacts →

Strong evidence

Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.”

Source: RevenueBase Database · checked Sep 14, 2026
21Strong evidenceCremorne, AustraliaHQ checked Sep 14, 202651-20044 contacts →

Strong evidence

Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 14, 2026
22Partial evidenceSydney, AustraliaHQ checked Sep 14, 202651-20041 contacts →

Partial evidence

“Re is a global brand-led design and experience business.”

Source: RevenueBase Database · checked Sep 14, 2026
23Partial evidenceNorth Melbourne, AustraliaHQ checked Sep 14, 202611-5040 contacts →

Partial evidence

“Mo Works is a full-stack digital creative consultancy based in Melbourne, built to help complex organisations drive growth, improve experience, and scale smarter.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 23 of 1,061 customer experience strategy consultancies based in Australia

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Customer experience strategy consultancies based in Australia at a glance

As of Sep 14, 2026
22.7%Verified-email coverage
10.5Average contacts per company
1-10Median size (employees)
26.2%Largest-city concentration · Sydney
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
855
11-50
158
51-200
35
201-500
7
501-1,000
2
1,001-5,000
1
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 1,061 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience strategy consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer experience strategy consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience strategy consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience strategy consultancies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,522 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience strategy consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience strategy consultancies are there based in Australia?

RevenueBase identified 1,061 customer experience strategy consultancies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience strategy consultancies?

Sydney leads with 278 headquartered companies, followed by Melbourne (247) and Brisbane (92).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,522 verified decision-maker contacts tracked across these 1,061 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.