Company lists · Data refreshed September 2026
Top 25 Customer experience staffing agencies based in South Africa
RevenueBase identified 264 customer experience staffing agencies headquartered in South Africa as of September 2026 and tracks 12,809 professional contacts across them, including 1,780 with verified work emails. Johannesburg is the largest hub.
This list covers customer experience staffing agencies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience staffing agencies based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,654 contacts → | ||||
Strong evidence “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,453 contacts → | ||||
Indirect evidence “One voice – let us be your voice.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,071 contacts → | ||||
Partial evidence “We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 834 contacts → | ||||
Partial evidence “A market leader in the Staffing and Recruitment industry, offering our clients a legally compliant, fully managed solution covering all sectors and levels of staff and labour.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 602 contacts → | ||||
Indirect evidence “In a world that’s constantly reinventing itself, we need new skills, talents and capabilities to interact, connect and collaborate.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 451 contacts → | ||||
Strong evidence “Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 420 contacts → | ||||
Partial evidence “UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 360 contacts → | ||||
Partial evidence “At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 214 contacts → | ||||
Strong evidence “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 198 contacts → | ||||
Strong evidence “Ignition CX is the global leader in high performance customer acquisition and customer experience management.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 165 contacts → | ||||
Indirect evidence “Since 1988, more than 250 part time jobs were filled with students and over 25 clients have used our services in roles that include computer programming, call centre response…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 160 contacts → | ||||
Indirect evidence “IntelliBPO is built on relationships first.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 147 contacts → | ||||
Indirect evidence “The Durpro Group provides a holistic solution to the supply, management, and administration of outsourced staff.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 117 contacts → | ||||
Strong evidence “MVC is a staff recruitment and placement service company with over 17 years experience in national retail marketing solutions, project management and staffing solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 113 contacts → | ||||
Partial evidence “At Energy at Work Projects (Pty) Ltd, we're not just about talent; we're about transformative customer service solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 80 contacts → | ||||
Indirect evidence “ALTRON PEOPLE SOLUTIONS HAS BEEN ACQUIRED BY ISON XPERIENCES.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 68 contacts → | ||||
Partial evidence “As a 24 Year Old business we have identified that we need to offer Tailored made Staffing Solutions to our Clients, and we understand that every client is different and their…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 56 contacts → | ||||
Indirect evidence “COMPANY HISTORY Procare Health (Pty) Ltd is a newly established company founded in 2015.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 47 contacts → | ||||
Strong evidence “IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 43 contacts → | ||||
Indirect evidence “Pple Hospitality (formerly HSC) employ over people.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 39 contacts → | ||||
Partial evidence “Express Employment Professionals is a leading staffing provider in South Africa, the United States of America, Canada, New Zealand and Australia.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 26 contacts → | ||||
Indirect evidence “At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 24 contacts → | ||||
Strong evidence “nlightencx are multiple award-winning customer and client experience specialists that have been helping businesses deliver exceptional customer experiences for almost two decades.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 24 contacts → | ||||
Partial evidence “Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 21 contacts → | ||||
Indirect evidence “Introduction Enable Employment Services provides a comprehensive range of solutions for the supply, management and administration of human resource requirements.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience staffing agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience staffing agencies.
- Partial evidence
- Its own public description names part of customer experience staffing agencies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience staffing agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 264 customer experience staffing agencies based in South Africa
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Customer experience staffing agencies based in South Africa at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 264 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience staffing agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in South Africa whose own description of what they do matches “customer experience staffing agencies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience staffing agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience staffing agencies, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,780 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience staffing agencies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience staffing agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience staffing agencies are there based in South Africa?
RevenueBase identified 264 customer experience staffing agencies headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Merchants, headquartered in Johannesburg, tops this list with the largest team on record.
Which city has the most customer experience staffing agencies?
Johannesburg leads with 58 headquartered companies, followed by Cape Town (43) and Durban (16).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,780 verified decision-maker contacts tracked across these 264 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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