Company lists · Data refreshed October 2026

Top 25 Customer experience software companies based in India

RevenueBase identified 108 company matches for customer experience software companies associated with India as of October 2026 and tracks 18,947 professional contacts across them, including 2,228 with verified work emails. Bangalore is the largest hub.

This list covers company matches for customer experience software companies associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
108Companies
18,947Contacts tracked
2,228Verified emails
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The 25 largest customer experience software companies based in India

Ranked by team size
Top 25 of 108 company matches for customer experience software companies based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBangalore, IndiaHQ recorded Oct 1, 2026201-500630 contacts →

Exact match

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchMangalore, IndiaHQ recorded Oct 1, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchGurgaon, IndiaHQ recorded Oct 1, 2026201-500361 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchPune, IndiaHQ recorded Oct 1, 2026501-1,000360 contacts →

Exact match

“Sokrati (Prev.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchMumbai, IndiaHQ recorded Oct 1, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchGurgaon, IndiaHQ recorded Oct 1, 2026501-1,000231 contacts →

Exact match

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchBangalore, IndiaHQ recorded Oct 1, 202651-200163 contacts →

Exact match

“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchRajkot, IndiaHQ recorded Oct 1, 202651-200120 contacts →

Exact match

“Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchMumbai, IndiaHQ recorded Oct 1, 202611-50107 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchBangalore, IndiaHQ recorded Oct 1, 2026201-500104 contacts →

Exact match

“Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchMumbai, IndiaHQ recorded Oct 1, 202651-20087 contacts →

Exact match

“At LitmusWorld, we’re redefining how enterprises engage with their most critical stakeholders.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchBangalore, IndiaHQ recorded Oct 1, 202651-20059 contacts →

Exact match

“OneDirect is India’s leading Customer Experience Management Company.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchGurgaon, IndiaHQ recorded Oct 1, 202611-5038 contacts →

Exact match

“Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses listen to their customers across every channel, analyze feedback in real time, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchGurgaon, IndiaHQ recorded Oct 1, 202651-20036 contacts →

Exact match

“Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchMumbai, IndiaHQ recorded Oct 1, 202611-5034 contacts →

Exact match

“Rohit is a specialist in service experience management with well-rounded business orientation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchHyderabad, IndiaHQ recorded Oct 1, 202611-5031 contacts →

Exact match

“From feedback to action, built for Product and CX teams obsessed with driving retention, satisfaction, and growth through customer-backed decisions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchGurgaon, IndiaHQ recorded Oct 1, 202611-5023 contacts →

Exact match

“Instaview365 is a customer experience company.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchMumbai, IndiaHQ recorded Oct 1, 202611-5022 contacts →

Exact match

“Datastraw™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchMumbai, IndiaHQ recorded Oct 1, 202611-5020 contacts →

Exact match

“LISSEN.IO is an Experience Intelligence Platform built to help organizations measure and elevate experiences across employees, customers, and key stakeholders.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchBangalore, IndiaHQ recorded Oct 1, 202611-5020 contacts →

Exact match

“FayrEdge ( registered name- APS Edge Pvt Ltd.) started with an IP based product portfolio helping companies strengthen Culture & Experiences across Multi-stakeholders, not just…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchGurgaon, IndiaHQ recorded Oct 1, 202611-5018 contacts →

Exact match

“Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchPune, IndiaHQ recorded Oct 1, 202611-5017 contacts →

Exact match

“CYS | Make every experience count We believe in a world where every experience matters.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchKochi, IndiaHQ recorded Oct 1, 202611-5017 contacts →

Exact match

“Instio offers a Guest Experience Management platform that focuses on increasing ADR and Occupancy by improving guest satisfaction.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchKochi, IndiaHQ recorded Oct 1, 202651-20015 contacts →

Exact match

“Geckolyst helps you take customer experience management to the next level.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchBangalore, IndiaHQ recorded Oct 1, 202611-5014 contacts →

Exact match

“Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 108 customer experience software companies based in India

See the full list, filter by size, metro and specialty, and access 2,228 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience software companies based in India at a glance

As of Oct 1, 2026
11.8%Verified-email coverage
175.4Average contacts per company
11-50Median size (employees)
17.6%Largest-city concentration · Bangalore
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
34
11-50
45
51-200
17
201-500
7
501-1,000
3
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 108 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “customer experience software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,228 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience software companies are there based in India?

RevenueBase identified 108 company matches for customer experience software companies associated with India as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Kapture CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience software companies?

Bangalore leads with 19 company records, followed by Gurgaon (10) and Mumbai (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,228 professional contacts with verified work emails tracked across these 108 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.