Company lists · Data refreshed November 2026

Top 23 Customer experience software companies based in India

RevenueBase identified 103 company matches for customer experience software companies associated with India as of November 2026 and tracks 24,373 professional contacts across them, including 3,333 with verified work emails. Bangalore is the largest hub.

This list covers company matches for customer experience software companies associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
103Companies
24,373Contacts tracked
3,333Verified emails
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The 23 largest customer experience software companies based in India

Ranked by team size
Top 23 of 103 company matches for customer experience software companies based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBangalore, IndiaHQ recorded Nov 5, 2026201-500671 contacts →

Exact match

“Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchDelhi, IndiaHQ recorded Nov 5, 2026501-1,000591 contacts →

Exact match

“Wingify is an Agentic Experience Optimization Platform that brings experimentation, personalization, behavioral insights, commerce optimization, feature management and customer…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchJaipur, IndiaHQ recorded Nov 5, 2026501-1,000556 contacts →

Exact match

“QDegrees Services, we are a business consulting and product innovation company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchGurgaon, IndiaHQ recorded Nov 5, 2026201-500372 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchMumbai, IndiaHQ recorded Nov 5, 202651-200332 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchPune, IndiaHQ recorded Nov 5, 2026501-1,000330 contacts →

Exact match

“Sokrati (Prev.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchGurgaon, IndiaHQ recorded Nov 5, 2026501-1,000222 contacts →

Exact match

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchBangalore, IndiaHQ recorded Nov 5, 202651-200162 contacts →

Exact match

“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchRajkot, IndiaHQ recorded Nov 5, 202651-200118 contacts →

Exact match

“Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchMumbai, IndiaHQ recorded Nov 5, 202611-50109 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchBangalore, IndiaHQ recorded Nov 5, 2026201-50094 contacts →

Exact match

“Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchMumbai, IndiaHQ recorded Nov 5, 202651-20087 contacts →

Exact match

“At LitmusWorld, we’re redefining how enterprises engage with their most critical stakeholders.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchBangalore, IndiaHQ recorded Nov 5, 202651-20060 contacts →

Exact match

“OneDirect is India’s leading Customer Experience Management Company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchGurgaon, IndiaHQ recorded Nov 5, 202651-20044 contacts →

Exact match

“Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchGurgaon, IndiaHQ recorded Nov 5, 202611-5040 contacts →

Exact match

“Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses listen to their customers across every channel, analyze feedback in real time, and…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchMumbai, IndiaHQ recorded Nov 5, 202611-5028 contacts →

Exact match

“Rohit is a specialist in service experience management with well-rounded business orientation.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchMumbai, IndiaHQ recorded Nov 5, 202611-5027 contacts →

Exact match

“Datastraw™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchGurgaon, IndiaHQ recorded Nov 5, 202611-5023 contacts →

Exact match

“Instaview365 is a customer experience company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchPune, IndiaHQ recorded Nov 5, 202611-5019 contacts →

Exact match

“CYS | Make every experience count We believe in a world where every experience matters.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchBangalore, IndiaHQ recorded Nov 5, 202611-5019 contacts →

Exact match

“FayrEdge ( registered name- APS Edge Pvt Ltd.) started with an IP based product portfolio helping companies strengthen Culture & Experiences across Multi-stakeholders, not just…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchKochi, IndiaHQ recorded Nov 5, 202611-5017 contacts →

Exact match

“Instio offers a Guest Experience Management platform that focuses on increasing ADR and Occupancy by improving guest satisfaction.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchKochi, IndiaHQ recorded Nov 5, 202651-20015 contacts →

Exact match

“Geckolyst helps you take customer experience management to the next level.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchBangalore, IndiaHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 23 of 103 customer experience software companies based in India

See the full list, filter by size, metro and specialty, and access 3,333 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience software companies based in India at a glance

As of Nov 5, 2026
13.7%Verified-email coverage
236.6Average contacts per company
11-50Median size (employees)
19.4%Largest-city concentration · Bangalore
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
29
11-50
43
51-200
15
201-500
7
501-1,000
5
1,001-5,000
2
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 103 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “customer experience software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,333 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience software companies are there based in India?

RevenueBase identified 103 company matches for customer experience software companies associated with India as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Kapture CX tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience software companies?

Bangalore leads with 20 company records, followed by Mumbai (10) and Pune (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,333 professional contacts with verified work emails tracked across these 103 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.