Company lists · Data refreshed September 2026

Top 25 Customer experience research firms based in the United States

RevenueBase identified 982 company matches for customer experience research firms associated with the United States as of September 2026 and tracks 36,685 professional contacts across them, including 7,389 with verified work emails. New York is the largest hub.

This list covers company matches for customer experience research firms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
982Companies
36,685Contacts tracked
7,389Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer experience research firms based in the United States

Ranked by team size
Top 25 of 982 company matches for customer experience research firms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCambridge, MA, United StatesHQ recorded Sep 19, 20261,001-5,0003,071 contacts →

Exact match

“Forrester is one of the most influential research and advisory firms in the world.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchAnn Arbor, MI, United StatesHQ recorded Sep 19, 2026n/a2,101 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchLivonia, MI, United StatesHQ recorded Sep 19, 20261,001-5,0001,155 contacts →

Exact match

“Welcome to Escalent.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Sep 19, 20265,001-10,000821 contacts →

Exact match

“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchIselin, NJ, United StatesHQ recorded Sep 19, 20261,001-5,000795 contacts →

Exact match

“Today’s markets demand new research methods.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 19, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchPalo Alto, CA, United StatesHQ recorded Sep 19, 20261,001-5,000600 contacts →

Exact match

“Azure Knowledge Corporation, headquartered at Piscataway, NJ, is a globally trusted provider of market research and digital experience solutions.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 19, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchRemote-first Organization, United StatesHQ recorded Sep 19, 2026201-500501 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchMinneapolis, MN, United StatesHQ recorded Sep 19, 2026n/a468 contacts →

Exact match

“The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchMilwaukee, WI, United StatesHQ recorded Sep 19, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchIselin, NJ, United StatesHQ recorded Sep 19, 20261,001-5,000284 contacts →

Exact match

“Schlesinger Group is a technology-led data company that delivers a broad range of qualitative and quantitative research solutions to connect human answers to business questions as…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchChicago, IL, United StatesHQ recorded Sep 19, 2026201-500263 contacts →

Exact match

“Dscout is a research technology company that helps the world's best-known brands understand how people actually think and behave, in context, at scale.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchLos Angeles, CA, United StatesHQ recorded Sep 19, 2026201-500242 contacts →

Exact match

“AMCI is an automotive marketing consulting firm made up of automotive experts and enthusiasts.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchMaryland Heights, MO, United StatesHQ recorded Sep 19, 2026201-500234 contacts →

Exact match

“Customer Direct, founded in 1997, empowers its clients to make better business decisions.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Sep 19, 2026n/a231 contacts →

Exact match

“Smarter Insights for Sustainable Brand Growth Navigate your market with confidence.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchChicago, IL, United StatesHQ recorded Sep 19, 202651-200229 contacts →

Exact match

“Blackstone Group is a full-service custom marketing research and consulting firm providing clients with actionable insights for over 25 years.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchSan Diego, CA, United StatesHQ recorded Sep 19, 2026201-500202 contacts →

Exact match

“Luth Research is the industry-leading path-to-purchase market research firm powered by a revolutionary behavioral data collection technology.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchFairfield, IA, United StatesHQ recorded Sep 19, 2026201-500199 contacts →

Exact match

“Welcome to Human Factors International, leaders of experience-led business transformations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchWinter Park, FL, United StatesHQ recorded Sep 19, 202651-200182 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchMinneapolis, MN, United StatesHQ recorded Sep 19, 202651-200179 contacts →

Exact match

“Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchWashington, DC, United StatesHQ recorded Sep 19, 202651-200179 contacts →

Exact match

“Quadrant Strategies helps the world’s most prominent companies navigate their most important brand, reputation, and product challenges.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchDublin, OH, United StatesHQ recorded Sep 19, 2026201-500165 contacts →

Exact match

“At G2O we believe experience is everything.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchAtlanta, GA, United StatesHQ recorded Sep 19, 2026n/a143 contacts →

Exact match

“Field is a boutique customer experience consultancy that specializes in digital health products.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25Exact matchSt Louis Park, MN, United StatesHQ recorded Sep 19, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 25 of 982 customer experience research firms based in the United States

See the full list, filter by size, metro and specialty, and access 7,389 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

Customer experience research firms based in the United States at a glance

As of Sep 19, 2026
20.1%Verified-email coverage
37.4Average contacts per company
1-10Median size (employees)
5.1%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
538
11-50
294
51-200
97
201-500
29
501-1,000
8
1,001-5,000
10
5,001-10,000
1
10001+
5

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 982 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 7,389 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience research firms are there based in the United States?

RevenueBase identified 982 company matches for customer experience research firms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Forrester tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience research firms?

New York leads with 50 company records, followed by Chicago (28) and Atlanta (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 7,389 professional contacts with verified work emails tracked across these 982 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 982 customer experience research firms based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.