Company lists · Data refreshed September 2026

Top 25 Customer experience research companies based in the United Kingdom

Name: Customer experience research companies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 260 companies tracked

RevenueBase identified 260 company matches for customer experience research companies associated with the United Kingdom as of September 2026 and tracks 3,452 professional contacts across them, including 853 with verified work emails. London is the largest hub.

This list covers company matches for customer experience research companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built

260Companies

3,452Contacts tracked

853Verified emails

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The 25 largest customer experience research companies based in the United Kingdom

Ranked by team size

Top 25 of 260 company matches for customer experience research companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Ascensos	Exact match	Motherwell, United KingdomHQ recorded Sep 19, 2026	1,001-5,000	1,244 contacts →
	Exact match “Ascensos is now Firstsource.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2	Strat7 Researchbods	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	106 contacts →
	Exact match “Researchbods delivers insight that drives action for ambitious brands.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3	Confirmit	Exact match	London, United KingdomHQ recorded Sep 19, 2026	501-1,000	96 contacts →
	Exact match “Confirmit is now a Press Ganey company.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4	2cv	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	76 contacts →
	Exact match “Not just insight.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5	HGEM	Exact match	Bath, United KingdomHQ recorded Sep 19, 2026	51-200	73 contacts →
	Exact match “HGEM is the guest experience management platform built for multi-site hospitality.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6	Mystery Shoppers LTD	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	71 contacts →
	Exact match “Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7	Explain Market Research	Exact match	Newcastle Upon Tyne, United KingdomHQ recorded Sep 19, 2026	51-200	54 contacts →
	Exact match “Explain is a market research agency that is committed to creating insightful and dynamic partnerships that deliver powerful and intelligent results.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8	Retail Active	Exact match	Wokingham, United KingdomHQ recorded Sep 19, 2026	11-50	52 contacts →
	Exact match “Welcome to Retail Active.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9	Signalcx	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	51 contacts →
	Exact match “For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10	Insight6	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	50 contacts →
	Exact match “insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11	Future Thinking UK NOW Savanta	Exact match	London, United KingdomHQ recorded Sep 19, 2026	201-500	37 contacts →
	Exact match “We are now Savanta!” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12	Tapestry Research	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	35 contacts →
	Exact match “Research Agency of the Year - Adwanted 2025 and Quirks 2024* Having more data should make it easier to understand what people think and do.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13	Flexmr	Exact match	Milnthorpe, United KingdomHQ recorded Sep 19, 2026	11-50	35 contacts →
	Exact match “Markets grow, consumers evolve, and brands must fight to stay at the forefront of industry.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14	Market Intelligence International	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	35 contacts →
	Exact match “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15	Serve First CX	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	33 contacts →
	Exact match “Delivering customer experience insights that matter, making data actionable.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16	Kpmg Nunwood	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	33 contacts →
	Exact match “KPMG Nunwood specialises in customer experience improvement.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17	Resolvable	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	28 contacts →
	Exact match “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18	The Retention People	Exact match	Bath, United KingdomHQ recorded Sep 19, 2026	51-200	25 contacts →
	Exact match “TRP are the leading providers of customer experience management software and solutions to the leisure industry.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19	Gemseek, Part Of Accenture Song	Exact match	London, United KingdomHQ recorded Sep 19, 2026	51-200	24 contacts →
	Exact match “We are here to help global enterprises design, build and scale up their customer experience programs.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20	ABA Quality Monitoring LTD	Exact match	Heaton Mersey, United KingdomHQ recorded Sep 19, 2026	11-50	23 contacts →
	Exact match “ABa Quality Monitoring has been at the forefront of mystery shopping services in the UK since 1990.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21	Higher OAK	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	19 contacts →
	Exact match “We provide tailored Experience Management (XM) solutions to help you understand your customers and employees and act on what is important to them.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22	Vision ONE Research	Exact match	Camden Town, United KingdomHQ recorded Sep 19, 2026	11-50	18 contacts →
	Exact match “Vision One Research helps businesses and decision-makers connect with customers to make better decisions and inform business strategy.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23	CGA Experience	Exact match	Guildford, United KingdomHQ recorded Sep 19, 2026	11-50	17 contacts →
	Exact match “HELLO….” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24	Customer Experience Magazine CXM	Exact match	Cambridge, United KingdomHQ recorded Sep 19, 2026	1-10	15 contacts →
	Exact match “Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25	Qrowdsy	Exact match	London, United KingdomHQ recorded Sep 19, 2026	11-50	13 contacts →
	Exact match “At Qrowdsy, we help the world's leading companies to access hard-to-reach data insights from niche industry experts and consumer groups using bespoke, tailor-made surveys and…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience research companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 260 customer experience research companies based in the United Kingdom

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Customer experience research companies based in the United Kingdom at a glance

As of Sep 19, 2026

24.7%Verified-email coverage

13.3Average contacts per company

1-10Median size (employees)

36.2%Largest-city concentration · London

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

177

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 260 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United Kingdom whose business descriptions match “customer experience research companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 853 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience research companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience research companies are there based in the United Kingdom?

RevenueBase identified 260 company matches for customer experience research companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ascensos tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience research companies?

London leads with 94 company records, followed by Cambridge (6) and Bristol (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 853 professional contacts with verified work emails tracked across these 260 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.