Company lists · Data refreshed September 2026

Top 25 Customer experience research companies based in France

Name: Customer experience research companies based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 109 companies tracked

RevenueBase identified 109 customer experience research companies headquartered in France as of September 2026 and tracks 1,943 professional contacts across them, including 298 with verified work emails. Paris is the largest hub.

This list covers customer experience research companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

109Companies

1,943Contacts tracked

298Verified emails

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The 25 largest customer experience research companies based in France

Ranked by team size

Top 25 of 109 customer experience research companies based in France, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience research companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	BVA	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	10001+	543 contacts →
	Indirect evidence “In our world of rapid change, the need for reliable information to make confident decisions has never been greater.” Source: RevenueBase Database · checked Sep 19, 2026
2	Qualimetrie	Indirect evidence	Villeneuve-d’ascq, FranceHQ checked Sep 19, 2026	51-200	214 contacts →
	Indirect evidence “Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Source: RevenueBase Database · checked Sep 19, 2026
3	LA Voix DU Client - Lvdc	Indirect evidence	Saint-ouen, FranceHQ checked Sep 19, 2026	11-50	51 contacts →
	Indirect evidence “La Voix du Client (LVDC) est un institut d’études, à taille humaine, au service des organisations qui veulent écouter et comprendre leurs clients / usagers et leurs collaborateurs.” Source: RevenueBase Database · checked Sep 19, 2026
4	Presence	Strong evidence	Paris, FranceHQ checked Sep 19, 2026	51-200	47 contacts →
	Strong evidence “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Source: RevenueBase Database · checked Sep 19, 2026
5	Field & Solutions	Indirect evidence	Villeneuve D Ascq, FranceHQ checked Sep 19, 2026	11-50	37 contacts →
	Indirect evidence “Vous avez le sens de l’observation et aimez comprendre ce qui se passe sur le terrain?” Source: RevenueBase Database · checked Sep 19, 2026
6	Diduenjoy	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	36 contacts →
	Partial evidence “Diduenjoy combines intelligence, creativity, and expertise with cutting-edge technology to set a new standard in the Voice of the Customer, turning insights into meaningful…” Source: RevenueBase Database · checked Sep 19, 2026
7	Vitalis Group	Indirect evidence	Toulouse, FranceHQ checked Sep 19, 2026	11-50	33 contacts →
	Indirect evidence “Expertes depuis plus de 10 ans dans l’amélioration de l’expérience client, les équipes de Vitalis Group s’engagent à vos côtés pour faire de la satisfaction de vos clients un…” Source: RevenueBase Database · checked Sep 19, 2026
8	The BVA Family	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	501-1,000	33 contacts →
	Indirect evidence “The BVA Family is an international leader in insight, data & analytics, consulting, and quality monitoring SaaS.” Source: RevenueBase Database · checked Sep 19, 2026
9	Iteractii	Strong evidence	Lyon, FranceHQ checked Sep 19, 2026	201-500	32 contacts →
	Strong evidence “Iteractii vous accompagne dans tous vos défis customer experience Ensemble, nous bâtissons une expérience client authentique, mémorable et responsable, en combinant le meilleur de…” Source: RevenueBase Database · checked Sep 19, 2026
10	INIT	Indirect evidence	Ivry-sur-seine, FranceHQ checked Sep 19, 2026	11-50	31 contacts →
	Indirect evidence “Institut d’études marketing INIT, créé en 1995, expert dans la valorisation du capital client (satisfaction client et fidélité).” Source: RevenueBase Database · checked Sep 19, 2026
11	Techni'sens	Indirect evidence	La Rochelle, FranceHQ checked Sep 19, 2026	11-50	27 contacts →
	Indirect evidence “Curieux du monde et des individus, nous vous aidons à comprendre plus facilement vos clients afin de répondre parfaitement à leurs attentes.” Source: RevenueBase Database · checked Sep 19, 2026
12	Satisfactory FR	Indirect evidence	Levallois-perret, FranceHQ checked Sep 19, 2026	11-50	21 contacts →
	Indirect evidence “SatisFactory, experts in feedback management & Specialists in setting up live feedback barometers and NPS surveys.” Source: RevenueBase Database · checked Sep 19, 2026
13	Praxis	Indirect evidence	Tassin, FranceHQ checked Sep 19, 2026	11-50	18 contacts →
	Indirect evidence “Praxis est un institut d'études spécialiste des enquêtes clients en BtoB.” Source: RevenueBase Database · checked Sep 19, 2026
14	Institut Mdtc	Indirect evidence	Lille, FranceHQ checked Sep 19, 2026	11-50	17 contacts →
	Indirect evidence “L’institut MDTC accompagne les sociétés dans la conception, le développement et le pilotage de dispositifs de relation client sur mesure.” Source: RevenueBase Database · checked Sep 19, 2026
15	Orphée Diffusion Conseil	Indirect evidence	Suresnes, FranceHQ checked Sep 19, 2026	11-50	17 contacts →
	Indirect evidence “Orphée est une société d’études Qualité dans la mesure de l'Expérience Client située à Suresnes (92) depuis 1983.” Source: RevenueBase Database · checked Sep 19, 2026
16	KPAM	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	12 contacts →
	Indirect evidence “KPAM est un cabinet de conseil et d'études spécialiste de l'expérience client.” Source: RevenueBase Database · checked Sep 19, 2026
17	Extens	Strong evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	12 contacts →
	Strong evidence “We are a consulting agency in customer experience.” Source: RevenueBase Database · checked Sep 19, 2026
18	Viitamine	Indirect evidence	Versailles, FranceHQ checked Sep 19, 2026	1-10	11 contacts →
	Indirect evidence “Nous sommes un cabinet d'expertise en expérience client (CX), expérience collaborateur (EX) et performance opérationnelle (∆+ Ops).” Source: RevenueBase Database · checked Sep 19, 2026
19	Scènes DE VIE	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	10 contacts →
	Indirect evidence “Scènes de Vie est un institut d'études marketing indépendant, français, fondé sur une conviction forte : comprendre les usages, les attentes et les émotions des consommateurs pour…” Source: RevenueBase Database · checked Sep 19, 2026
20	Promicy	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	10 contacts →
	Indirect evidence “Conseil en expérience client pour les acteurs du retail” Source: RevenueBase Database · checked Sep 19, 2026
21	RECO	Strong evidence	Villeneuve D'ascq, FranceHQ checked Sep 19, 2026	51-200	9 contacts →
	Strong evidence “RECO is your eyes and ears in your retailers to boost product sales and deliver exceptional customer experiences As a highly specialised research company, our mission is to…” Source: RevenueBase Database · checked Sep 19, 2026
22	gravite.io	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	9 contacts →
	Indirect evidence “Entrez dans une nouvelle ère d’excellence opérationnelle.” Source: RevenueBase Database · checked Sep 19, 2026
23	Squada	Indirect evidence	Rennes, FranceHQ checked Sep 19, 2026	11-50	9 contacts →
	Indirect evidence “Squada, à l'écoute des opinions.” Source: RevenueBase Database · checked Sep 19, 2026
24	AIKOZ	Indirect evidence	Paris, FranceHQ checked Sep 19, 2026	11-50	8 contacts →
	Indirect evidence “Grâce à la plateforme Aikoz découvrez les véritables problématiques de vos clients et prenez les bonnes décisions.” Source: RevenueBase Database · checked Sep 19, 2026
25	Excel Place	Partial evidence	Paris, FranceHQ checked Sep 19, 2026	1-10	8 contacts →
	Partial evidence “Improve efficiency through customer responsiveness" No matter the ownership structure, affiliations or size of your establishment, you might have wondered how to:* Evaluate your…” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience research companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience research companies.
Partial evidence: Its own public description names part of customer experience research companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience research companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 109 customer experience research companies based in France

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Customer experience research companies based in France at a glance

As of Sep 19, 2026

15.3%Verified-email coverage

17.8Average contacts per company

1-10Median size (employees)

38.5%Largest-city concentration · Paris

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 109 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience research companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer experience research companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience research companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience research companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 298 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience research companies by metro

Customer experience research companies in Paris42

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience research companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience research companies are there based in France?

RevenueBase identified 109 customer experience research companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

BVA, headquartered in Paris, tops this list with the largest team on record.

Which city has the most customer experience research companies?

Paris leads with 42 headquartered companies, followed by Courbevoie (3) and Lyon (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 298 verified decision-maker contacts tracked across these 109 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.