Company lists · Data refreshed September 2026

Top 25 Customer experience research companies based in Canada

RevenueBase identified 105 customer experience research companies headquartered in Canada as of September 2026 and tracks 2,305 professional contacts across them, including 814 with verified work emails. Toronto is the largest hub.

This list covers customer experience research companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
105Companies
2,305Contacts tracked
814Verified emails
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The 25 largest customer experience research companies based in Canada

Ranked by team size
Top 25 of 105 customer experience research companies based in Canada, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience research companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMontreal, QC, CanadaHQ checked Sep 19, 2026501-1,000334 contacts →

Indirect evidence

“At Leger, we give people a voice and empower our clients to make better decisions in a constantly changing world.”

Source: RevenueBase Database · checked Sep 19, 2026
2Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 2026501-1,000286 contacts →

Strong evidence

“Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-500277 contacts →

Partial evidence

“The Logit Group is an innovative, technology-driven research execution company.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-200155 contacts →

Partial evidence

“An Advanced Data Analytics, Integrated Research and Intelligence Firm b3Intelligence offers data analytics, business intelligence and integrated research services.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceEdmonton, AB, CanadaHQ checked Sep 19, 202651-200144 contacts →

Partial evidence

Research leads to better and more attuned understanding of your audience (consumers, constituents, populations).”

Source: RevenueBase Database · checked Sep 19, 2026
6Partial evidenceOttawa, ON, CanadaHQ checked Sep 19, 202651-200109 contacts →

Partial evidence

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-500107 contacts →

Partial evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceMontréal, QC, CanadaHQ checked Sep 19, 202651-20094 contacts →

Partial evidence

“Founded in 1984, Ad Hoc Research offers high-quality consulting services in market and UX research.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceBurlington, ON, CanadaHQ checked Sep 19, 202651-20080 contacts →

Strong evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceNorth Vancouver, BC, CanadaHQ checked Sep 19, 202651-20038 contacts →

Indirect evidence

“Market Recon’s goal is to strengthen your position in the marketplace.”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceSaskatoon, SK, CanadaHQ checked Sep 19, 202651-20037 contacts →

Partial evidence

“Insightrix Research Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
12Strong evidenceMontreal, QC, CanadaHQ checked Sep 19, 202611-5034 contacts →

Strong evidence

“Premier Service delivers trusted mystery shopping, field audits, and customer experience programs that help multi-location brands stay consistent, compliant, and customer-focused.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5030 contacts →

Strong evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceMontréal, QC, CanadaHQ checked Sep 19, 202611-5022 contacts →

Indirect evidence

“L’Observateur est une entreprise de recherche marketing dont la mission est de fournir de l’information stratégique aux entreprises et organismes afin de leur permettre de prendre…”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-50017 contacts →

Partial evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5016 contacts →

Indirect evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceCalgary, AB, CanadaHQ checked Sep 19, 202611-5014 contacts →

Indirect evidence

“The right questions generate the right decisions.”

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceMontréal, QC, CanadaHQ checked Sep 19, 20261-1012 contacts →

Strong evidence

“As cx consultants, we aim to redefine the customer experience of various industries, by paying special attention to game changing details.”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidenceMontréal, QC, CanadaHQ checked Sep 19, 202611-5012 contacts →

Partial evidence

“Keatext brings the voice of customer and employee into your day-to-day activities.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceMontréal, QC, CanadaHQ checked Sep 19, 202611-5012 contacts →

Indirect evidence

“Most teams are guessing why their audience is frustrated.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceMontreal, QC, CanadaHQ checked Sep 19, 202611-5012 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceRichmond Hill, ON, CanadaHQ checked Sep 19, 20261-1012 contacts →

Partial evidence

“We look through the eyes of the customers.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceMontreal, QC, CanadaHQ checked Sep 19, 202611-5012 contacts →

Indirect evidence

“Localyser began as an industry-leading reputation management platform, allowing our clients to easily respond to and manage reviews across all business locations from a single…”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 20261-1011 contacts →

Partial evidence

“Focus on practical applications of market research in both for-profit and non-profit business processes.”

Source: RevenueBase Database · checked Sep 19, 2026
25Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20010 contacts →

Strong evidence

“Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 105 customer experience research companies based in Canada

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Customer experience research companies based in Canada at a glance

As of Sep 19, 2026
35.3%Verified-email coverage
22.0Average contacts per company
1-10Median size (employees)
30.5%Largest-city concentration · Toronto
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
61
11-50
21
51-200
14
201-500
5
501-1,000
2
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 105 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience research companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer experience research companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience research companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience research companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 814 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience research companies by metro

  • Customer experience research companies in Toronto32

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience research companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience research companies are there based in Canada?

RevenueBase identified 105 customer experience research companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

LEGER, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most customer experience research companies?

Toronto leads with 32 headquartered companies, followed by Montreal (20) and Vancouver (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 814 verified decision-maker contacts tracked across these 105 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.