Company lists · Data refreshed September 2026

Top 25 Customer experience platforms based in the United Kingdom

Name: Customer experience platforms based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 169 companies tracked

RevenueBase identified 169 customer experience platforms headquartered in the United Kingdom as of September 2026 and tracks 4,430 professional contacts across them, including 1,400 with verified work emails. London is the largest hub.

This list covers customer experience platforms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

169Companies

4,430Contacts tracked

1,400Verified emails

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The 25 largest customer experience platforms based in the United Kingdom

Ranked by team size

Top 25 of 169 customer experience platforms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Ascensos	Indirect evidence	Motherwell, United KingdomHQ checked Sep 28, 2026	1,001-5,000	1,244 contacts →
	Indirect evidence “Ascensos is now Firstsource.” Source: RevenueBase Database · checked Sep 28, 2026
2	Content Guru	Strong evidence	Bracknell, United KingdomHQ checked Sep 28, 2026	501-1,000	428 contacts →
	Strong evidence “Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’.” Source: RevenueBase Database · checked Sep 28, 2026
3	Route 101 LTD	Strong evidence	Bristol, United KingdomHQ checked Sep 28, 2026	51-200	131 contacts →
	Strong evidence “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Source: RevenueBase Database · checked Sep 28, 2026
4	Confirmit	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	501-1,000	96 contacts →
	Indirect evidence “Confirmit is now a Press Ganey company.” Source: RevenueBase Database · checked Sep 28, 2026
5	Circlesquare	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	92 contacts →
	Strong evidence “We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.” Source: RevenueBase Database · checked Sep 28, 2026
6	Pobuca	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	78 contacts →
	Strong evidence “Pobuca, the Customer Experience (CX) company.” Source: RevenueBase Database · checked Sep 28, 2026
7	TAP CXM	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	77 contacts →
	Strong evidence “At Tap CXM, we believe businesses do best when they focus on customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
8	engagely.ai	Strong evidence	Watford, United KingdomHQ checked Sep 28, 2026	51-200	74 contacts →
	Strong evidence “Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates…” Source: RevenueBase Database · checked Sep 28, 2026
9	Pisano	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	73 contacts →
	Partial evidence “Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.” Source: RevenueBase Database · checked Sep 28, 2026
10	HGEM	Strong evidence	Bath, United KingdomHQ checked Sep 28, 2026	51-200	73 contacts →
	Strong evidence “HGEM is the guest experience management platform built for multi-site hospitality.” Source: RevenueBase Database · checked Sep 28, 2026
11	Chattermill	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	69 contacts →
	Strong evidence “Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…” Source: RevenueBase Database · checked Sep 28, 2026
12	Silverbullet	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	57 contacts →
	Strong evidence “Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…” Source: RevenueBase Database · checked Sep 28, 2026
13	Insight6	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	50 contacts →
	Strong evidence “insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.” Source: RevenueBase Database · checked Sep 28, 2026
14	People Insight	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	37 contacts →
	Strong evidence “People Insight combines the best of survey technology and the best of people, delivering the most intuitive, actionable employee experience platform.” Source: RevenueBase Database · checked Sep 28, 2026
15	Watermelon	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	36 contacts →
	Partial evidence “Watermelon is a Voice of the Customer (VoC) company.” Source: RevenueBase Database · checked Sep 28, 2026
16	Purple Square	Indirect evidence	Gatwick, United KingdomHQ checked Sep 28, 2026	51-200	36 contacts →
	Indirect evidence “Most CX efforts fail because Vision, Data, Process, Technology and People are managed in silos.” Source: RevenueBase Database · checked Sep 28, 2026
17	Smartsurvey	Partial evidence	Tewkesbury, United KingdomHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “SmartSurvey \| The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…” Source: RevenueBase Database · checked Sep 28, 2026
18	Market Intelligence International	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	35 contacts →
	Indirect evidence “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Source: RevenueBase Database · checked Sep 28, 2026
19	Serve First CX	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	33 contacts →
	Strong evidence “Delivering customer experience insights that matter, making data actionable.” Source: RevenueBase Database · checked Sep 28, 2026
20	Kpmg Nunwood	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	33 contacts →
	Strong evidence “KPMG Nunwood specialises in customer experience improvement.” Source: RevenueBase Database · checked Sep 28, 2026
21	io.tt	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	32 contacts →
	Strong evidence “io.tt is a Connected Experiences Platform used by brands to deliver connected experience programmes across trillions of brand touchpoints globally.” Source: RevenueBase Database · checked Sep 28, 2026
22	Resolvable	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	28 contacts →
	Partial evidence “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Source: RevenueBase Database · checked Sep 28, 2026
23	Anana LTD	Strong evidence	United KingdomHQ checked Sep 28, 2026	51-200	25 contacts →
	Strong evidence “Anana delivers advanced customer experience technology and direction.” Source: RevenueBase Database · checked Sep 28, 2026
24	The Retention People	Strong evidence	Bath, United KingdomHQ checked Sep 28, 2026	51-200	25 contacts →
	Strong evidence “TRP are the leading providers of customer experience management software and solutions to the leisure industry.” Source: RevenueBase Database · checked Sep 28, 2026
25	Gemseek, Part Of Accenture Song	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	24 contacts →
	Strong evidence “We are here to help global enterprises design, build and scale up their customer experience programs.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience platforms.
Partial evidence: Its own public description names part of customer experience platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 169 customer experience platforms based in the United Kingdom

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Customer experience platforms based in the United Kingdom at a glance

As of Sep 28, 2026

31.6%Verified-email coverage

26.2Average contacts per company

11-50Median size (employees)

45.0%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 169 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “customer experience platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience platforms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,400 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience platforms by metro

Customer experience platforms in London76

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience platforms are there based in the United Kingdom?

RevenueBase identified 169 customer experience platforms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Ascensos, headquartered in Motherwell, tops this list with the largest team on record.

Which city has the most customer experience platforms?

London leads with 76 headquartered companies, followed by Bristol (7) and Manchester (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,400 verified decision-maker contacts tracked across these 169 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.