Company lists · Data refreshed November 2026

Top 20 Customer experience platforms based in Indonesia

RevenueBase identified 37 company matches for customer experience platforms associated with Indonesia as of November 2026 and tracks 10,805 professional contacts across them, including 1,911 with verified work emails. Jakarta is the largest hub.

This list covers company matches for customer experience platforms associated with Indonesia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
37Companies
10,805Contacts tracked
1,911Verified emails
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The 20 largest customer experience platforms based in Indonesia

Ranked by team size
Top 20 of 37 company matches for customer experience platforms based in Indonesia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchJakarta Selatan, IndonesiaHQ recorded Nov 5, 20261,001-5,0004,446 contacts →

Exact match

“The Client's Chosen Partner In The Digital Customer Experience Management #MakeBusinessEasier”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchJakarta, IndonesiaHQ recorded Nov 5, 20261,001-5,0002,861 contacts →

Exact match

“PT Transcosmos Indonesia is a joint-venture company between Transcosmos inc.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202651-200356 contacts →

Exact match

“An integrated customer engagement platforms.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchJakarta Pusat, IndonesiaHQ recorded Nov 5, 202651-20095 contacts →

Exact match

“Founded in 2016, Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202611-5056 contacts →

Exact match

“Solutif is an all-in-one business partner providing talent supply, operational management, and omnichannel customer experience (CX) solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchJakarta, IndonesiaHQ recorded Nov 5, 20265,001-10,00051 contacts →

Exact match

“Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchJakarta Selatan, IndonesiaHQ recorded Nov 5, 202651-20050 contacts →

Exact match

“SurveySensum is an AI-first enterprise Customer Experience and Market Research platform empowering brands to transform feedback into actionable insights and business growth.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202611-5045 contacts →

Exact match

“PT Jualan Online Indonesia (BJtech) is an artificial intelligence company established in 2015.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchJakarta Pusat, IndonesiaHQ recorded Nov 5, 202611-5028 contacts →

Exact match

“XYLO is a technology company that provide innovative CRM solutions to help companies to streamline their business process that related to Customer Experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchJakarta Selatan, IndonesiaHQ recorded Nov 5, 202611-5016 contacts →

Exact match

“PT Exaque Mandiri Makmur (EXAQUE) adalah perusahaan Enterprise Customer Journey Management yang membantu organisasi mengelola pengalaman pelanggan secara lebih efisien…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchTangerang, IndonesiaHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“Innovation never stops.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchWest Jakarta, IndonesiaHQ recorded Nov 5, 202611-5014 contacts →

Exact match

“Focused on providing comprehensive end-to-end CRM, Loyalty Management, and Digital Marketing services for our clients.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchJakarta Selatan, IndonesiaHQ recorded Nov 5, 202611-508 contacts →

Exact match

“Most businesses focus on acquiring new customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchTangerang Selatan, IndonesiaHQ recorded Nov 5, 202651-2006 contacts →

Exact match

“As part of DEOS Group, Ontrace’s business focuses on the implementation of information technology to create values in your core business, new frontiers, and digital capabilities.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchJakarta, IndonesiaHQ recorded Nov 5, 20261-105 contacts →

Exact match

“Beyond dynamic provide an Advanced customers personalization platform for business, to improve their customer experience and customer engagement.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202611-504 contacts →

Exact match

“Sales1 is Indonesia's first cloud based CRM solution that serves customers in Indonesia, USA, Spain, Singapore, and more.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchEast Jakarta City, IndonesiaHQ recorded Nov 5, 202651-2004 contacts →

Exact match

“We develop a fully customizable customer engagement platform designed to meet your unique business needs.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202611-503 contacts →

Exact match

“At SmartKonek, we revolutionize how businesses manage customer interactions across multiple platforms, including WhatsApp, Facebook, Instagram, and more.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchBandung, IndonesiaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“Retain adalah mitra teknologi untuk penjual online di marketplace Indonesia.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchJakarta, IndonesiaHQ recorded Nov 5, 202611-501 contacts →

Exact match

“We are leaders in digital engagement.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 20 of 37 customer experience platforms based in Indonesia

See the full list, filter by size, metro and specialty, and access 1,911 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience platforms based in Indonesia at a glance

As of Nov 5, 2026
17.7%Verified-email coverage
292.0Average contacts per company
11-50Median size (employees)
21.6%Largest-city concentration · Jakarta
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
7
11-50
15
51-200
10
201-500
1
1,001-5,000
3
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Indonesia, so it is reported there. Company counts and contact totals on this page are exact for Indonesia, over 37 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Indonesia whose business descriptions match “customer experience platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,911 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience platforms are there based in Indonesia?

RevenueBase identified 37 company matches for customer experience platforms associated with Indonesia as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

PT Vads Indonesia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience platforms?

Jakarta leads with 8 company records, followed by Dki Jakarta (7) and Jakarta Pusat (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,911 professional contacts with verified work emails tracked across these 37 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.