Company lists · Data refreshed September 2026

Top 25 Customer experience platform specialists based in New York, United States

Name: Customer experience platform specialists based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 89 companies tracked

RevenueBase identified 89 customer experience platform specialists headquartered in New York, United States as of September 2026 and tracks 12,037 professional contacts across them, including 6,649 with verified work emails. Across the United States, New York is the largest hub for this category.

This list covers customer experience platform specialists headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

89Companies

12,037Contacts tracked

6,649Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer experience platform specialists based in New York, United States

Ranked by team size

Top 25 of 89 customer experience platform specialists based in New York, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience platform specialists: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
2	BRAZE	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,142 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 28, 2026
3	Optimizely	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,584 contacts →
	Strong evidence “Optimizely is the AI platform for marketing, built for the experience-makers who shape how brands show up in the world.” Source: RevenueBase Database · checked Sep 28, 2026
4	BORN	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,029 contacts →
	Indirect evidence “Connecting creative, content, and commerce, BORN is an award-winning, global agency that helps brands with digital transformation.” Source: RevenueBase Database · checked Sep 28, 2026
5	Mastercard Dynamic Yield	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	501-1,000	489 contacts →
	Strong evidence “Mastercard Dynamic Yield helps businesses deliver digital customer experiences that are personalized, optimized, and synchronized.” Source: RevenueBase Database · checked Sep 28, 2026
6	ASAPP	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	310 contacts →
	Partial evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 28, 2026
7	Kustomer	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	259 contacts →
	Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
8	omni.pro	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	258 contacts →
	Indirect evidence “We are OMNI.PRO, experts in driving omnichannel transformation and digital growth for organizations.” Source: RevenueBase Database · checked Sep 28, 2026
9	Remarkable AI	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	197 contacts →
	Strong evidence “Our mission is to solve customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
10	REGAL	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	95 contacts →
	Partial evidence “Regal is the AI Agent Platform for enterprise CX.” Source: RevenueBase Database · checked Sep 28, 2026
11	Edynamic	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	69 contacts →
	Strong evidence “At Altudo (formerly eDynamic), we help our clients deliver exceptional customer experience through 1:1 personalization & enhanced engagement to grow revenue streams.” Source: RevenueBase Database · checked Sep 28, 2026
12	Maestroqa	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	67 contacts →
	Partial evidence “Modern QA and VOC start with a Conversation Data Platform.” Source: RevenueBase Database · checked Sep 28, 2026
13	Infosys Digital	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	n/a	63 contacts →
	Indirect evidence “We leverage the depth and breadth of our best-in-class services and solutions to connect our clients' Systems of Record to new Systems of Engagement, driving Digital…” Source: RevenueBase Database · checked Sep 28, 2026
14	RMG	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	52 contacts →
	Partial evidence “We drive brand experiences.” Source: RevenueBase Database · checked Sep 28, 2026
15	Ignitionone	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	52 contacts →
	Strong evidence “IgnitionOne’s leading Customer Intelligence platform empowers marketers to find and engage their most valuable customers across channels using a data-driven approach.” Source: RevenueBase Database · checked Sep 28, 2026
16	Victrix INC	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	33 contacts →
	Indirect evidence “WHO WE ARE We are a vibrant systems engineering start-up based out of Pune, India, that is trusted for designing the best user-focused technology solutions.” Source: RevenueBase Database · checked Sep 28, 2026
17	Eldon Group	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	33 contacts →
	Partial evidence “Eldon Group is a customer strategy and systems firm that helps companies strengthen every part of the customer journey, starting even before the sale and continuing through…” Source: RevenueBase Database · checked Sep 28, 2026
18	G&co	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	27 contacts →
	Indirect evidence “G & CO.” Source: RevenueBase Database · checked Sep 28, 2026
19	Byondxr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	27 contacts →
	Strong evidence “ByondXR offers the industry’s leading technology platform helping brands to create, manage, and scale immersive experiences – the software solution of choice for such…” Source: RevenueBase Database · checked Sep 28, 2026
20	Salescaptain	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	25 contacts →
	Strong evidence “SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.” Source: RevenueBase Database · checked Sep 28, 2026
21	Notable	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “At Notable Growth, we're a marketing technology consultancy dedicated to empowering modern marketers in maximizing ROI on their customer engagement programs.” Source: RevenueBase Database · checked Sep 28, 2026
22	Network Handlers	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	14 contacts →
	Indirect evidence “At Network Handlers our mission is to be the partner of choice from #startups to grown up companies.” Source: RevenueBase Database · checked Sep 28, 2026
23	Fractional CX	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1-10	13 contacts →
	Indirect evidence “FractionalCX offers both Fractional Head of CX service, and entire embedded CX teams for small and medium sized businesses that need 15 agents or fewer.” Source: RevenueBase Database · checked Sep 28, 2026
24	Create CX	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	1-10	11 contacts →
	Strong evidence “For most companies, customer experience is an afterthought.” Source: RevenueBase Database · checked Sep 28, 2026
25	Applied Labs	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	9 contacts →
	Strong evidence “We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience platform specialists. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience platform specialists.
Partial evidence: Its own public description names part of customer experience platform specialists, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience platform specialists. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 89 customer experience platform specialists based in New York, United States

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 6,649 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer experience platform specialists based in New York, United States at a glance

As of Sep 28, 2026

55.2%Verified-email coverage

135.2Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 89 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience platform specialists, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in New York, United States whose own description of what they do matches “customer experience platform specialists”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience platform specialists), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience platform specialists, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,649 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience platform specialists by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience platform specialists, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience platform specialists are there based in New York, United States?

RevenueBase identified 89 customer experience platform specialists headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city in the United States has the most customer experience platform specialists?

New York leads the United States with 89 headquartered companies, followed by San Francisco (71) and Austin (43).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,649 verified decision-maker contacts tracked across these 89 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

Ready to reach these companies? Verified emails and direct dials for all 89 customer experience platform specialists based in New York, United States. Start with a free account, no credit card.

Download this list →

Related lists

Customer experience platform specialists by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.