Company lists · Data refreshed September 2026

Top 24 Customer experience platform specialists based in Australia

RevenueBase identified 271 customer experience platform specialists headquartered in Australia as of September 2026 and tracks 8,229 professional contacts across them, including 1,724 with verified work emails. Sydney is the largest hub.

This list covers customer experience platform specialists headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
271Companies
8,229Contacts tracked
1,724Verified emails
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The 24 largest customer experience platform specialists based in Australia

Ranked by team size
Top 24 of 271 customer experience platform specialists based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience platform specialists: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202610001+3,316 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceWest Perth, AustraliaHQ checked Sep 28, 20261,001-5,0001,818 contacts →

Partial evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceSydney, AustraliaHQ checked Sep 28, 2026201-500336 contacts →

Indirect evidence

“Enterprise websites of the future are intelligent.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceUltimo, AustraliaHQ checked Sep 28, 202651-200132 contacts →

Partial evidence

“CX Lavender are Customer Growth Experts.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceMillers Point, AustraliaHQ checked Sep 28, 2026201-50097 contacts →

Strong evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 2026n/a74 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceNorth Sydney, AustraliaHQ checked Sep 28, 202651-20071 contacts →

Strong evidence

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20067 contacts →

Indirect evidence

“Stop guessing.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceFitzroy, AustraliaHQ checked Sep 28, 202651-20066 contacts →

Indirect evidence

“DotCollective builds, grows, and fixes commerce operations for brands that take commerce seriously, B2B and D2C alike.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20065 contacts →

Partial evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-20057 contacts →

Indirect evidence

“Exco Partners is an Australian Consulting and Digital Service company.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceSydney, AustraliaHQ checked Sep 28, 202651-20057 contacts →

Strong evidence

“Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceCremorne, AustraliaHQ checked Sep 28, 202651-20055 contacts →

Strong evidence

“As an independent digital consultancy, we work across Experience Design, Commerce and Platforms, and Mobile Applications to create change and drive impact.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5046 contacts →

Strong evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5044 contacts →

Strong evidence

“Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceCremorne, AustraliaHQ checked Sep 28, 202651-20044 contacts →

Strong evidence

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20038 contacts →

Indirect evidence

“Too many organisations pour time and money into technology without getting the outcomes they expected.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceSouth Melbourne, AustraliaHQ checked Sep 28, 202611-5036 contacts →

Indirect evidence

“Kytec is a leading Australian systems integrator and managed service provider helping organisations turn technology into a driver of business growth.”

Source: RevenueBase Database · checked Sep 28, 2026
19Strong evidenceAustraliaHQ checked Sep 28, 202651-20036 contacts →

Strong evidence

“Welcome to The ItsMy Group – we provide SAAS and customer experience solutions across the insurance and financial services sector.”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceSubiaco, AustraliaHQ checked Sep 28, 202611-5035 contacts →

Strong evidence

“As Perth’s leading customer experience agency, we explore, question and innovate; creating meaningful customer experiences that deliver tangible outcomes for your brand.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202611-5033 contacts →

Indirect evidence

“In today’s world of always-on online consumption and commerce, consumers are demanding what they want, when they want it.”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceSurry Hills, AustraliaHQ checked Sep 28, 202611-5032 contacts →

Partial evidence

“Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5032 contacts →

Strong evidence

“Alphaleo is enterprise focussed boutique firm specialising in the CRM & Digital Experience advisory, architecture & implementation services catering to customers in Australia…”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5031 contacts →

Strong evidence

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 24 of 271 customer experience platform specialists based in Australia

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Customer experience platform specialists based in Australia at a glance

As of Sep 28, 2026
21.0%Verified-email coverage
30.4Average contacts per company
1-10Median size (employees)
35.8%Largest-city concentration · Sydney
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
162
11-50
72
51-200
27
201-500
4
501-1,000
1
1,001-5,000
1
5,001-10,000
2
10001+
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 271 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience platform specialists, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer experience platform specialists”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience platform specialists), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience platform specialists, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,724 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience platform specialists, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience platform specialists are there based in Australia?

RevenueBase identified 271 customer experience platform specialists headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience platform specialists?

Sydney leads with 97 headquartered companies, followed by Melbourne (65) and Brisbane (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,724 verified decision-maker contacts tracked across these 271 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.